"Check in was quick, and the room was lovely. It had everything we could want for our stay. The room was quiet and comfortable. All of the staff were r ... " Lisää
5.7.2022 Nadya
Dear Ms. Nicola, Thank you for your staying with us and we are glad you had a rapid check-in, comfortable room and friendly staff! Sanur is indeed a beautiful quiet area that has its own charm than the rest of Bali and we are glad you experienced it! We also would like to apologize for the inconvenience caused by the Daypass package (it has been discontinued) and for the miscommunication on In-room breakfast as it has been and will continue to operate in the long run :) . Having said that, we thank you for your highly honest feedback and will continue to make improvements to ensure our guests have the utmost experience when staying with us. Have a great day Ms. Nicola and stay safe!
17.1.2020 Zulki Othman, General Manager
Dear Sir or Madam, thank you for the genuineness you shared on your amazing review. We are delighted to read that you had an excellent experience and thoroughly enjoyed your visit at our hotel. Nothing pleases us more than knowing our staff took a huge part in creating a memorable experience for our guests. We are looking forward to welcoming you back at our hotel and once again thank you you for the amazing review.
12.11.2019 Zulki Othman, General Manager
Dear Sir or Madam, we really happy to read your fantastic review and highly appreciate your kind words. We are glad you are having an amazing stay with us. Hope to see you again soon.
1.8.2019 Zulki Othman, General Manager
Thank you
1.8.2019 Zulki Othman, General Manager
Thank you
9.5.2019 Zulki Othman, General Manager
Dear Sir or Madam, thank you for the feedback and we are glad you enjoyed your stay with us. We really appreciate your comment about food, service, room, pool and beach. Looking forward to have you back sometime in the future.
9.5.2019 Zulki Othman, General Manager
Dear Sir or Madam, thank you for taking the time to review our hotel. We are glad you love our garden. Your comment on the beach is noted. Again, thank you for staying with us and hope to welcome you again.
22.4.2019 Zulki Othman. General Manager
Dear Sir/Madam, Thank you very much for your feedback and taking time to share it with us. Hope to have you back in the future!