25 Feb 2020 by Guest Experience Manager
Dear valued Guest, First of all thank you for choosing The Principal Madrid and for sharing this fantastic comment with us. I am pleased to learn that the hotel met all of your expectations. We would love to welcome you again very soon! Your sincerely,
4 Jan 2020 by Guest Experience Manager
Dear valued Guest, Thank you very much for your amazing review regarding your recent stay with us, I was happy to learn that our staff met your expectations and that you enjoyed our location. We hope to welcome you again very soon! Best regards,
22 Dec 2017 by Guets Experience Manager
Dear valued guest Thank you so much for taking the time to review your recent experience with us and the rest of the travellers. I am delighted to learn we have met all your expectations. Should you require any further assistance, please do not hesitate to contact us. We look forward to welcoming you again soon. Kind regards, Jacobo R Guest Experience Manager
22 Dec 2017 by Guets Experience Manager
Dear valued guest Thank you so much for poting a top 5star review on ebookers. I am delighted to learn we have met all your expectations and you enjoyed the service provided and buffet breakfast Should you require any further assistance, please do not hesitate to contact us. We look forward to welcoming you again soon. Kind regards, Jacobo R Guest Experience Manager
The property is closed in August.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi. A health club, a rooftop terrace, and a library are also featured at the luxury The Principal Madrid, Small Luxury Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Madrid hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
The Principal Madrid, Small Luxury Hotels offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Ático by Ramón Freixa – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
La Pérgola – This rooftop bar only serves light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
The Principal Madrid, Small Luxury Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an advance authorization equal to the first night's stay and taxes for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.
