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3.9 out of 5
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See all 11 ebookers Reviews

"The rooftop restaurant is very nice and the Restaurant Manager on all days except Tuesday was excellent and attentive. What a change on Tuesday Morni ... " More

By a verified traveller on Wed 01 Jun 2022

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€150* Per night/room 2 Jul - 3 Jul

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

UNAHOTELS Napoli ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for UNAHOTELS Napoli

Everyone (4) Couples (4)
4 out of 5

Posted by on 4 Mar 2023

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4 out of 5
😊

Posted by on 26 Oct 2022

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Comment from Hotel Management

31 Oct 2022 by Hotel Management

Dear Sir Seppo,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

3 out of 5
The rooftop restaurant is very nice and the Restaurant Manager on all days except Tuesday was excellent and attentive. What a change on Tuesday Morning, change in manager, terrible service. The aircon was useless, being eco friendly is good but seriously 1 towel to share and 1 pillow each.

Posted by on 1 Jun 2022

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Comment from Hotel Management

19 Jun 2022 by Hotel Management

Dear Sir Philip, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. We regret to not have known in time during your stay about your issue with the towels as we would have told you that there's always an extra set in the closet. We are in the high season and sometimes also hard workers fail, we apologize for that night at the restaurant as we are glad you spent more and great nights at our Vesuvio RoofTop Bar&Restaurant Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Room was good, shame the minibar was chargeable... View from balcony was good over city.

Posted by on 26 Oct 2019

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Comment from Hotel Management

3 Nov 2019 by Luca Giuliano,General Manager

Dear Guest, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Das Zimmer war fantastisch, sauber und die Betten ein Traum. das Nachtessen war vorzüglich, sehr gute Bedienung, sowie auch das Frühstück, sehr grosszügig und die Terrasse war ein Traum.

Posted by on 19 Sep 2022

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Comment from Hotel Management

22 Sep 2022 by Hotel Management

Dear Sir Joerg,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. We are glad to have completely satisfied your high expectations, comments like this push us to give it all to let our guests have the best experience ever; we are honored by your kind feedback about the quality of Vesuvio RoofTop Bar&Restaurant's breakfast on the terrace, away from the city noises and chaosHoping to welcome you again soon as our guest. Moreover we're really proud for what you wrote about the mattresses as we have changed them recently to guarantee the best comfort during the night to our guestsLooking forward to welcoming you again very soonBest regards

3 out of 5
Frühstücksbuffet schöne grosse Auswahl! Das Brot war jedoch nicht ganz frisch. Eine Kaffeemaschine finde ich etwas wenig für so viele Gäste. Meine Kollegin war in einem anderen Zimmer. Sie hat zwei mal wegen der Klimaanlage an der Reception gefragt, niemand ist vorbei gekommen um nachzuschauen. Auch wurden bei ihr die Kaffeeportionen und Nüssli nicht nachgefüllt. Einmal wurde bei ihr erst am Nachmittag das Zimmer gemacht, meine Kollegin durfte grad mal schnell rein um auf die Toilette zu gehen. Wir denken, dass dahinter rassistische Motive stecken könnten. Sie ist aus Äthiopien.

Posted by on 31 Aug 2022

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3 out of 5

Posted by on 9 Jun 2022

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4 out of 5
Central location, nice breakfast on the roof top, large rooms.

Posted by , from Berlin on 12 Aug 2020

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Comment from Hotel Management

25 Aug 2020 by Luca Giuliano, General Manager

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

4 out of 5
Bon accueil, chambre propre et belle pièce pour les petits déjeuners avec terrasse. Quartier un peu sale et mal fréquenté.

Posted by on 22 Feb 2020

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5 out of 5
Die Lage ist verkehrstechnisch perfekt. Zug und U Bahn sind direkt um die Ecke, 20 min. Fußweg bis zur Fähre. Auch die Nähe zur Altstadt ist perfekt. Das Umfeld an sich ist natürlich Bahnhofsgegend. Das Hotel selbst stellt die sichere und saubere Oase dar. Preis-/Leistungsverhältnis ist bestens. Besonders schön ist die Dachterasse mit dem Blick über Neapel, wo man bestens frühstücken oder dinnieren kann.

Posted by on 3 Nov 2019

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Comment from Hotel Management

15 Dec 2019 by Luca Giuliano,General Manager

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.