16 Dec 2018 by Fathi Khogaly
Dear Sofia, Thank you for sharing your thoughts. With 13 Food and Beverage restaurants, our indoor and outdoor swimming pools, The Kidz Club, Ahasees Spa & Club and our health and leisure facilities, we aim to provide all-round guest satisfaction. We appreciate your review and look forward to welcoming you back to Grand Hyatt Dubai in the near future. Warm regards, Fathi Khogaly General Manager
4 Sep 2017 by Fathi Khogaly
Dear Ebookers, Thank you for your kind words and we are delighted to hear that you enjoyed your most recent stay with us. We appreciate your review and look forward to welcoming you back to Grand Hyatt Dubai in the near future. Warm regards, Grand Hyatt Dubai Team
19 Apr 2022 by Fathi Khogaly
Dear Ruth, Thank you for taking the time to leave us with a perfect score and a positive review. It gives us great joy to learn that your overall experience at the Grand Hyatt Dubai was a comfortable one. We hope to have the opportunity of serving you again! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
5 Dec 2021 by Fathi Khogaly
Dear Sascha Benjamin, Thank you for leaving us with a 5-star rating and review! We hope to have the pleasure of welcoming you back again soon! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
25 Jul 2021 by Fathi Khogaly
Dear Guest, Thanks for leaving us with such an excellent rating. We hope to see you again soon. Warm Regards, Fathi Khogaly Area Vice President & Cluster General Manager
19 Jan 2020 by Fathi Khogaly
Dear Guest, Thank you for leaving us with this excellent rating. We hope to have the pleasure of welcoming you back again soon! Warm Regards, Fathi Khogaly Cluster General Manager
9 Dec 2019 by Grand Hyatt Dubai team
Dear Guest, We are sorry to see that your most recent visit to Grand Hyatt Dubai was not up to your expectations. We hope you give us another chance to further enhance your stay. Warm Regards, Grand Hyatt Dubai team
The following facilities are closed during Ramadan:
Grand Hyatt Dubai offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A health club, a sauna, and multilingual staff are also featured at the luxury Grand Hyatt Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Free parking nearby
Grand Hyatt Dubai offers 710 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11 AM.
Grand Hyatt Dubai has 2 restaurants on site.
24-hour room service is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hyatt Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.