Kempinski Hotel Jakarta

Exremely hospitable staff - to say they are well trained is an under statement as I felt they were genuine in making me feel comfortable and at ease. Breakfast spread was stupendous, lavish almost sinful. Rooms may be a wee bit small but well appointed. Very very comfortable beds. Wish i could fold them and bring it home with me. Bathroom was my favorite spot. Could not check out other guest outlets though as I was out everyday.

Conveniently located in downtown Jakarta, with direct access to the largest shopping mall. Staffs are friendly and efficient. Perfect for a business trip. The drawback is you cannot find good local restaurants nearby. Also, shops in the mall are not top of the notch (no Hermes, for example).

Inconsistent service standard taints what is otherwise an excellent stay in the hotel. The hotel is well positioned in the centre of Jakarta, close to the embassies of various countries, and is adjacent to 2 luxurious shopping malls, Plaza Indonesia and Grand Indonesia. As our booking included a Bunderan HI View, we got upgraded to an Executive Deluxe Suite as they said their Executive Deluxe Rooms all does not face the Bunderan HI. The suite comes with 2 twin beds, and a bathroom almost as large as the bedroom. Both bedroom and bathroom have nice windows which provide a view of the Roundabout, and was great to experience the fireworks in New Years Eve. The executive room we had also allows us to have breakfast for 2 at the club lounge or the restaurant. Snacks and evening wine/cocktails are served in theb lounge. This would be one of the hotels I would choose again once in Jakarta, but the staff on the reception desk needs more training on customer service.

Einmalige Delux Zimmer. Alles sehr nobel und sehr suber. Wir hatten einen Butler der für unser wohl sorgte. Werden auf jedenfall wieder im Kempinski absteigen wenn wir in Jakarta sind. Sehr zu empfehlen!