Britannia Hotel Bournemouth

Having read a lot of the reviews (good and bad), I was curious as to how the hotel was going to be. The location is great and within walking distance to Bournemouth town center. The lobby is pleasant and the staff very helpful. The elevators are very small, just enough for 2 people. The rooms are clean, light and airy. Plenty of extra pillows if you look in the closet. The value of this hotel is with the extra's. The free breakfast is great. Some of the other reviewers complained about it, but I didn't experience any of their issues (one complained about breakfast ending at 10am...? C'mon!). The only issue I did see was the dis-organisation. The dining room is very big and the staff they have work extremely hard to keep food items on the buffet line while clearing tables. They seem to clear tables piece by piece, instead of clearing one table and moving on to the next, leaving guests looking for somewhere to sit. I think a manager in the dining room to keep things running smoothly would be a good idea. Other than that, the food is very good, with plenty of selection. The hotel staff are superb. Most of them are Eastern European, but that's most hotels here and there was never a language issue. They're also very friendly and helpful. They had nightly entertainment while I was there and the bar did seem to have an "old people's home" feel to it, with 50-60 older guests watching the show. But then again, these type of caberet singers never did attract the young crowd. Parking seemed to be a small issue too. I parked on an adjacent street, which was only 2-3 pounds a day. Overall, it's a very good hotel. I would recommend it to anyone. And for $83 a night, you definitely can't beat the price.

This hotel was adequate enought but if you want a quiet night do not expect it on a Saturday. The hotel was full of people on stag and hen nights and was noisy. We didn't stay with young children but some people had done. The foul language of some of guests was something I wouldn't have wanted my children to have to listen to at 4am!

On arrival allocated 2 rooms in the kitchen area ground floor, absolutely appalling, should never be offered to guests. When rooms refused, staff agreed with our views. Offered 2 small rooms on 4th floor, very slightly better quality. Worst hotel experience we have had when using Hotel Club. Very surprised this Hotel was a ( website)recommended'. Restaurant and Breakfast good.

The orginal price is far too overpriced and comments on check-in was that they have never let the room at the price. I was seriously embrassed to take colleagues to this Hotel as I was not even convinced that the £60 paid was reasonable for the condition of the room.

Whilst this is an old hotel, the facilities show a little for the age but the hotel is a good, inexpensive, option if you are staying in Bournemouth. I found the room to be clean and the room facilities to be above average for the price. If you have a car expect to park on the street as on site parking is sparse though the cost to park on the surrounding streets is three punned per day. A good place to stay and the breakfast was acceptable as well. Recommended.

We were bumped from Britannina to their sister hotel over the road - Heathlands. Initially tried to charge us twice. Room smelt of lemon air freshner which must have been used to hide the fact it really had not been cleaned to any standard. Bathroom was in dire need of bleach to rid it of mould and shower was little more then a trickle, after waiting 20 mins for hot water to come through the taps. Can't drink the water from the bathroom and no bottled water in the room so if you do end up staying here don't forget your own. Breakfast was little better - check that the milk is not on the turn as it was for us. Cheap - but you get what you pay for.

Hotel is in a very good location and is a short walk to the beach and high street. The hotel needs lick of paint as the decor is very dated and there were damp marks on the wall in the room which i stayed. The lifts were small and could only fit 2 adults in which made it difficult to fit a child and buggy and also there was only 2 high chairs avaliable in the restaurant.

Enjoyed our stay, room comfortable and in a good location. Room was cleaned each day with fresh towels left. Used leisure facilities everyday, pool/jacuzzi very clean and not crowded. Staff very friendly and helpful.

Very good. Food was decent but not great

We were very disappointed with this hotel and would not stay here again. On the positive side, the location was great, only 5 mins walk to town centre and sea front. Breakfast was also good as was the service from the breakfast staff. Aside from that, the hotel was poor. Reception were unhelpful & tried to charge us twice. The 1st room we had had stained bed sheets and the toilet did not flush. The 2nd room we had did have a lovely sea view however the bed sheets were ripped & stained. In fact we had to make our own bed as housekeeping had gone home. The toilet did flush but the handle was hanging off. Overall not a great stay.