Heidelberg Marriott Hotel

아침식사 포함인줄알고 에약했다가 없어서 굉장히 황당했어요...시내에서도 거리가 꽤 되고 방에 있는 도중에 청소를 하려고 들어오질 않나...가격과 명성에 비해 상당히 질이 떨어지는 서비스 였습니다...아쉽습니다

Nice and Comfortable hotel. Decor was a little dated. If you require air conditioning to be comfortable, as we do, this is the ONLY game in town! It is really a taxi ride to Old Town, so the location isn't perfect, but the A/C made it worth it. Beds are very comfortable.

I found this hotel based on some reviews for the area. I am not a big fan of Marriott hotels (I am a Hilton person) but I thought I would give them a shot. The hotel itself was easy to find. I tried to check in a bit early and was told my room wasn't ready so I left my bag and went on with my day. When I arrived that evening, I got my room key and my bag was already in my room. I didn't realize til I got into my room that I was never asked what kind of bed I wanted so I was defaulted into a twin room. Not my preference, but I guess I should have asked earlier. I had parked my car in the garage so I had to go by the front desk to check out in order to have my parking validated. By validated they really mean charging $18 euros. The real problem for me with the hotel was the long wait to check out. I arrived at the front desk with my bag ready to go. There were 2 people being served already trying to check in early (it was 9am). I patiently waited and read through the paper while in line. The front desk staff never really looked my way though it was clear that I was waiting. Over 20 minutes passed while I was waiting in line. 2 other couples showed up and went directly to the desk and stood their waiting. I was a bit miffed by this, but I had experienced it in other central European countries in the past. What really bothered me was the desk clerk finally finished up helping one of the people and immediately went to help the people at the desk instead of helping me. It was clear that I had been there for a while, I was extremely disappointed in this. I wouldn't stay here again for this simple reason. Finding out that the overnight parking was 18 euros was a real kicker.

The hotel staff is always courteous. The rooms are comfortable and clean. The location is convenient to the highway and a short drive/taxi ride away from the historical/shopping center of Heidelberg.

Front desk was very helpful, gave us a map of Heidelberg and told us some options for getting around. Hotel staff very courteous, made us feel like we were at home.

We had a good night's stay at the hotel. They were cleaning the exec level and gave us free wine in the bar. Always welcome!

The Heidelberg Marriott is located some distance from the old city. The location on the Neckar River is close to public transportation and the hotel itself is attractive. There is parking under the hotel, often a problem in German cities.We took a taxi to and from the Hauptstrasse for about 10 Euro. Buses are called trams and the cost to Alte Stadt is said to be less than two Euro. You had best read German well to get your ticket.

Parking is available under the hotel, but costs EUR 18 per day.

Great staff and food. The room was spacious for Europe. As a side note, many Americans made me feel really at home after 2 weeks on the road.

I am glad that I chose the hotel. I got a very nice room, with breakfast, at a great price. The only problem was the somewhat out-of-the-way location, which I knew about when I booked the hotel.