Il Lugano Suite Hotel

We really enjoyed our time at Il Lugano! The staff were attentive and very friendly. The food at the restaurant was wonderful. Views from the room were great. Thanks for a wonderful experience!

This is a fabulous hotel. Our family of four (including 9 and 11 year old girls) had a wonderful time at this upscale hotel. Our suite included a washer and dryer, kitchenette and two queen beds. A balcony overlooked the Atlantic Ocean, although next time we'd opt for the inland waterway side and its glorious sunsets. The rooms appear newly refurbished and are in all respects modern, spacious, clean and very comfortable. The hotel is three blocks from the ocean, but a five block walk to the beach via public access. The surrounding businesses are a bit run down, and some bars can be noisy at night with outdoor loud-speakers going until 2 in the morning. Thus, the location rates only a 3 of 5. Metered parking is plentiful and way cheaper than the hotel's valet parking ($30 per day!), but the metermaids sit in the lots 7 days a week at 7:59 am ready to issue tickets at 8:00 am to those with expired meters. This is the reason for an amenities score of 4 of 5. By the way, the back of the hotel that borders the waterway has extra large caban chairs on raised platforms to wath the sunsets, and the pool and hot tub were great for kids and parents alike. Its a beautiful setting that could not go unmentioned. Bottomline: I'm not easily impressed, but this place is great!

wonderful experience. clean hotel and grounds, friendly staff was very attentive and helpful regarding the entire area.location is central to many areas of interest, restaurants, etc., housekeeping was great. need a larger pool. we enjoyed our 5 day stay. thanks, and we will be back

I cant begin to describe my unbelievale experience during my stay at Il Lugano. The staff was extremely nice and extremely helpful !!!. i recommend this hotel to everybody!!

A real 5 stars hotel with VERY nice staff that are ALWAYS nice and smiling. I seriously recommend this hotel! I'll come back next year for a 3rd time I am sure!

The concierge was wonderful, sincere, efficient and in charge. The room was large and clean with full kitchen, table and chairs plus washer/ dryer and nice seating area. The bar was small but complete... Serving dinner when the restaurant was closed on Monday . Atmosphere was quiet, private luxury as this is residential/ hotel. No running children in site. Waterfront. Our visit was early January and temps were 70-80's . We walked to restaurants and to the water taxi which took us everywhere we wanted for one price all day and evening. A spa is the only thing lacking.

I was upgraded to a room with a view of the intercoastal and balcony. The room was VERY spacious! The bartender at the hotel bar makes a great cosmo as well!! I will certainly stay here again!

Beautiful hotel but the staff needs some professionalism. The front desk ladies have a major attitudes. The restaurant was awesome!

The staff is very friendly and helpful, but for the first time in five years, our room was not cleaned one day.

A great respite for a night before a connecting flight the day after. Thanks!