Sheraton Waikiki

My wife and I really enjoyed much of what this hotel has to offer, such as the infinity pool, water slide, breakfast buffet, and central location. Our only complaints might be that the room's carpet could have been a little cleaner, and the room was missing the bench which sits in front of the bed and TV.

My room smelled had multiple spots of mold in the bathroom and carpet stains. There is no dresser or table & chairs in the room. The room in my opinion was never cleaned and I had to wear shoes the whole time. Yes the grounds are nice and the staff was nice, but I would never ever recommend staying there!

Great location Very busy place Central location Fantastic sea view The staff is too busy to get individual attention Rooms are ok They don't consistently drinking water in the room

Receptionist took a long time to check us in. We had arrived early, but she was kind enough to get us a room. We were surprised that the luggage of the previous occupant was still in the room. Next day when we tried to check out from the room TV, we got a massage that we were not checked in and should go to the reception deck.

I've stayed at many of the hotels/condos in Waikiki and this my favorite. The only downside, compared to some, is that the beach is actually not immediately in front of the hotel but its really only a 100 feet or so. Now some of the pros: the rooms are great, extremely comfortable beds and pillows, balconies are a nice size, free wifi, the set up of the hotel is a very nice design so the distance from your room to the beach or pool really only feels like a few steps, the locations is excellent with the exception of the beach distance noted above, good gym, and the pool is my favorite in the whole area. The infiniti pool is an adult only pool that overlooks the beach and diamond head with great views (excellent for photography), and plenty of chairs/towels etc. Another favorite of mine is Outrigger Waikiki because I really like Duke's Restaurant on the 1st floor but the hotel itself there is not as nice as the Sheraton so occasionally I just walk. Rum Fire is a good restaurant (somewhat pricey but expected for the location) and a great bar at night (mostly young professional ages). Will stay here again.

Stayed at Marriott a few years back and Sheraton this trip - Sheraton is hands down better. Elevators are a bit strange, but that's my only complaint. Def worth the dough. Breakfast buffet is by far one of the best.

Location and views were the best in town. Immediate access to shopping and beach. Parking fees were included in resort fee which was unexpected. However, for having an ocean front room on the 30th floor, I expected the room to be a little nicer. Pretty bare. You get the same room at a Holiday Inn. First shower and it was clogged, they did fix it right away though. Handle was missing on one of the bathroom window doors. Just a plain Jane room overall. They definitely put all their money into the common areas.

We had an awesome family getaway.the hotel is steps from the beach, and you can sign out towels and chairs as well. The hotel has two good restaurants and a variety of abc stores and other restaurant choices close by. I would definitely return!

The location of this hotel is prime! It is right in the middle of Waikiki with direct beach access. There are sea turtles in the water just off the beach and great waves too. We were able to walk to both the zoo and the aquarium as well as most of the highly reviewed restaurants in the area. We caught a local bus to Diamond head as well as Pearl Harbor. The shopping district outside the hotel is very high end, but there are some affordable venues as well. Make sure to get the hotel package with breakfast included...it is wonderful! Lots of fresh fruit, made to order omelets and pancakes/french toast as well as local dishes. Also, we splurged on the ocean front view...well worth it! The diamond head view would have also been good and would most likely include a view of the ocean from most rooms as well.

We thought that being a 4-5 star hotel we would have had better. When we arrived there was no one there to greet us and we had no idea where we needed to go, we needed to stop and ask somone that worked there where we even check in at. We had an ocean front room which was nice, except we were on a low floor so every night we were "greated" with all the activities on the outside patio area that you could not drown out the noise. Also you can hear people running up and down hallways and the conversations they were having. So very hard to get a good nights sleep. Also with being 4-5 star hotel you would expect to have a bed that was more than something you could buy at your corner department store. You could not control the air conditioner below a certain temp and housekeeping turned it off when they came into room, so after being in sun all day you came back to a very hot room. Forget trying to put anything in the fridge since it freezes everything. Also make sure you bring extra hangers since there is not a single drawer in the room. Not even a nightstand with a drawer. This place is more like a convention center that seems to cater to one type of client. Which I guess we did not figure into that catagory. The ONLY good thing about this hotel besides that it is on the beach is the pool/beach staff. They were EXCELLENT and very helpful and friendly! On our last day we found out that the pool/beach staff are not even employees of the Sheraton, no wonder they were so great! We come to Hawaii twice a year and we try different hotels out, I can honestly say this is one we will not be coming back to. We will be staying at the Royal since our SPG will work there.