TownePlace Suites by Marriott Albany Downtown / Medical Center

This hotel is very clean and well run. The staff is super friendly, and we took advantage of the free around town shuttle. Room was very nice, would stay again.

it met all needs. they provide a shuttle to the med center

Everything was great; room was spotless clean,very comfortable bed, staff was helpful, location was good.

Asked for a quieter room, but the replacement was even noisier.

very convenient location. The shuttle service isexcellent. Also very close to the city centre and restaurants. Very quiet surroundings and I felt safe . Attended ceremony at the Empire State Plaza which was close by. Also close to highway.

The family took a week-end road trip to Albany to see the Albany Devils games Saturday night and Sunday afternoon. We got there early enough on Saturday to walk around and check out the sites. We were happy that the hotel was on the "right" side of Delaware Avenue. The room was clean, comfortable and nicely furnished - plenty of room for us 3 adults and 1 baby. The kitchen would have come in very handy if we were able to stay longer. My favorite thing - the freshly made waffles at the FREE breakfast! Delicious! The only complaint I have is that we had to check out at 11:00 - and the game didn't start until 4:00. Being a Sunday, there wasn't much to do in town. We took a ride out on the highway to a mall and spent time there and ate before the game. It would have been nice to have been able to stay in the room until 1:00.

Perfectly clean, comfortable, polite staff. The iron in the room didn't work and was promptly replaced. The front desk gave me free toothpaste when I forgot mine. Free internet. Very nice.

I got off to a bad start with this hotel. The marked "Entrance" is at the wrong end of a one-way drive. So, there was no way to get to the lobby w/o parking at the back of the hotel and walking all the way around the building. How HARD is it to place the "Entrance" sign where you can actually drive up to the lobby? There was also no way to turn the fan on over night, and there was noise from the hallway. No luggage valet rack. Staff had little knowledge of where to get food at late hour. Big room, but no extra furniture. So it was mostly just a big empty suite. Only mirror in the bathroom, and no fan, so I had to wait until bathroom mirror un-fogged after my shower before I could even see to comb my hair. In short, I think this hotel really needs to get some of the little details right. There are some nice features, but mostly small things that just diminish the overall experience.

We thought the hotel was great! Did not have a problem with anything.

First and foremost I like how the room was setup and it was a great location nice, quiet, & peaceful. It also had everything just in case you did not bring it with you ( iron, ironboard, mini closet, coffeemaker, pots, etc. . . .) It Was Great!!