W New York - Times Square

I needed a room to be the starting and ending point for a bachelorette party, and I could not have picked a better place. The rooms were classy, modernm and spacious, perfect for our small party to meet up in the beginning of the night, "pre-game", and for a bunch of us to crash after the festivities. Everything was comfortable, the bathrooms were exquisite, and the staff was very friendly and helpful. The only negative was the view. We stayed in a fantastic suite, which was advertised to be on one of the higher floors, but when we checked in, we were told our room was on a lower floor. The window overlooked the side street that the hotel entrance was on, was not facing Broadway directly, but it was still OK. Luckily, the rest of the room made up for it. The hotel bars were funky and awesome, especially The Living Room. The decor was fresh, clean, and ultra modern. I would definitely stay here again, and many of the girls said they would too. It was a great hotel experience.

Because of flights being cancelled the night of our arrival so came in almost 24 hours late. We were not able to have the adjoining rooms as requested because of our late arrival. Staff at check in seemed puzzled about the late arrival but didn't share concerns. At first put us in side by side rooms but one room had only one bed and 3 persons in that room. When going back down to the check in desk were able to reassign a room to us on another floor. Also in 1602 room had very noisy neighbors about 1:30 am in the morning on Saturday evening. They were having a domestic fight and were yelling as loud as could be.

I didn't end up spending very much time in Times Square itself; the next time I vacation in NYC I will probably stay closer to where I hang out - closer to downtown. Overall, the place made me feel like I hadn't left Hollywood. So if you're from LA and you want to feel like you're at home, this is the place for you.

Hotel was in a great location - terrific view.

this hotel was wonderful great views of the city

There was hair and dust in shower and all over the floors, they forgot to clean our room one day and we had to call twice. And there was a bar manager that came up to my partner and myself after ordering a $20 dollar drink and said we would have to get up out of the lounge area unless we order from the lounge waitress and this happened after we waited 15 minutes for a waitress and no one came so we went up to the bar in the same lounge and ordered and sat dowm. He embarrassed my guest and my partner and i did report it with no response. Restaraunt was a good experience and I loved our view. Their key system was also down and they had to have somone go up when we arrived and we had to go to the desk several times to be escorted up because there system was down. i just think for the price that they should have better managers in place and cleaner rooms and hallways. people carried allot of paper etc into the halls after the Thanksgiving Day Parade and it stayed on the floor our whole visit:( very sad. Great concierges though and very helpful. maybe the rest of the staff could learn from them:)

The W Times Square definitely is in the middle of it all. You are able to walk to Radio City, Macy's and much more. There is a Starbucks right across the street. This W is better suited for couples or just two people. The rooms are very small. The only mirror is the one in the bathroom and the bathroom has opaque glass walls which is very cool but you should be VERY comfortable with those you are staying with! Great customer service and ultra modern facilities are what you get. What you dont get is the big, grand, spacious lobby feel. My only real disappointment is that they charge you for WI FI. Ask for a room on the upper levels if you want to get any sleep. If ultra hip, hoppin bar scene feel is what you want, then this is a very comfortable place. Not so much for a 14 year olds birthday getaway trip.

We took our children (8 and 5) to the W Times Square for a night and a quick visit to New York. The girls LOVED the hotel. For a cool hotel, they were plenty enough family friendly, and we felt very welcome and comfortable. You cannot beat the location or the great atmosphere of the W Hotel entrance, lobby or rooms. Everyone working there was so pleasant and helpful. I would agree that if you don't know your roommate well, the brushed glass bathroom walls that allow for a shadow view of whatever you are doing in the bathroom could be uncomfortable. That is the ONLY downfall I have! Room size and layout is awesome. Great trip, great stay!

This is a great place to stay if the focus of your trip is seeing Broadway shows. The room is comfortable, though they could use additional lighting. The staff was very friendly. The concierge helped us get a last minute Saturday night dinner reservation. We ate at Blue Fin on a previous trip and had a very good experience there.

The W-Times Square was amazing!! The hotel was in such a great location, right in the heart of Times Square. The hotel was gorgeous, the Living Room was great just to have a drink and chill. Great place to start your night, or grab a drink before a Broadway show. Seriver, ambiance and location make this hotel my first choice hotel for my next visit back to NY.