21 Oct 2019 by Crowneplazaberlin
Dear Guest, Thanks for the 5*-rating! Kind regards from Berlin, Lisa Hardy PR Coordinator
25 Mar 2024 by Alex - Quality Manager
Liebe Michéle Andrea,vielen Dank für Ihre Bewertung. Es freut mich, dass Sie sich, abgesehen von der kleinen Herausforderung mit Ihrer Rechnung, bei uns wohl gefühlt haben. Wir arbeiten immer daran unseren Service zu verbessern und werden daran arbeiten in Zukunft eine bessere Kommunikation im Bezug auf anfalende Gebühren zu gewährleisten. Gern kläre ich für Sie die Situation mit den abgezogenen 20 Euro. Da diese Transaktion nicht in unerem System verzeichnet ist, würde ich Sie bitten sich mit dem Hotel in direktem Weg in Verbindung zu setzten damit wir diese Sache klären können.Ich hoffe Sie dennoch bald wieder bei uns begrüßen zu dürfen.mit den besten Grüßen
26 Sep 2023 by Alex
Dear Cédric,thank you for your kind rating of your recent stay with us. It delights me to see you enjoyed staying with us so we hopefully might accommodate you again. best wishes from Berlin
25 Aug 2023 by Crowne Plaza Berlin - Potsdamer Platz
Sehr geehrter Patrick,vielen Dank für die positive Bewertung Ihres Aufenthaltes im Crowne Plaza Berlin - Potsdamer Platz! Gerne begrüßen wir Sie auch bei Ihrem nächsten Berlinbesuch wieder bei uns im Haus. Beste GrüßeLisa H. Public Relations Coordinator
15 Aug 2023 by Alex
Dear Leena,Thank you for your kind rating following your recent stay in the Crowne Plaza Berln - Potsdamer Platz! I am curious how we might get 5/5 stars for the next time? If you would take the time for leaving an additional comment I would be happy! Thanks again and have a great week.
10 Jul 2023 by Alex
Dear Tomi,Thank you for your kind rating following your recent stay in the Crowne Plaza Berln - Potsdamer Platz! I am curious how we might get 5/5 stars for the next time? If you would take the time for leaving an additional comment I would be happy! Thanks again and have a great week.AlexanderQuality Manager
28 Jan 2020 by Crowneplazaberlin
Dear Guest, I am happy to see, that you fully enjoyed your stay with us. We would love to welcome you back again at Crowne Plaza Berlin - Potsdamer Platz in the future! Kind regards, Lisa Hardy PR Coordinator
8 Jan 2020 by Crowneplazaberlin
Dear Guest, Thank you very much for your kind words following your recent stay at Crowne Plaza Berlin - Potsdamer Platz! I am happy to hear that you liked the location of our hotel. It was a pleasure to have you as our guest and we look forward to welcoming you back again soon. Kind regards from Berlin, Lisa Hardy Public Relations Coordinator
2 Jan 2020 by Crowneplazaberlin
Dear Guest, Thank you for your kind rating following your recent stay at Crowne Plaza Berlin - Potsdamer Platz. I am glad to see that you enjoyed your short stay with us and hope we might welcome you back soon. Kind regards from Berlin, Lisa Hardy Public Relations Coordinator
Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. Spa services, a terrace, and a vending machine are also featured at the luxury Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel. This 4.5-star Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Crowne Plaza Berlin - Potsdamer Platz, an IHG Hotel offers 256 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily.
Layla by Meir Adoni – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
Layla Bar by Meir Adoni – This bar specialises in international cuisine. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, On-Site Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
