"Great hotel, honestky great. BUT, i exchanged 6 or 7 emails about getting an extra bed in the room... had to upgrade to a 3 capacity room to add the ... " More
18 Aug 2019 by Jorge Jurado Reina
Dear Xavier, Thank you very much for your feedback. Correct, that was wrong of us. That the collegue did not mentioned that the extra bed for children is under the age of 18. But is now unfair that you where belittle from me, because I only gave the policy that we handle and at any time I was not disrespectful to you. I had made an exception of that and you and your friends where very grafeful with for that gesture. Kind regards,.
23 Apr 2019 by Peter V
Dear Geust, Thank you for the good feedback. We will keep on the good work.
18 Dec 2018 by Team Crown Hotel Eindhoven
Thank you very much for your nice review. We hope to welcome you back in the future.
8 May 2024 by Bart Joosten - General Manager
Thanks for reviewing us! Hopefully we will meet you again in Eindhoven soon.
30 Mar 2024 by Bart Joosten - General Manager
Hi Merja,Thanks for staying with us! We will investigate in the bed situation in the room you have stayed in. Sorry to hear the service did not show up when requested. Sorry for that!
15 Jun 2022 by Peter V. | General Manager
Dear Valentin, Thank you for staying at Crown Hotel Eindhoven. We appreciate you taking the time to write about your stay. Kind regards,
18 Dec 2019 by Peter V | General Manager
Beste Anonymous, Dank je wel voor deze uitmuntende beoordeling. Wij zien je graag nog eens terug! Met vriendelijke groet, Peter V | General Manager
24 Aug 2019 by Peter V
Dear Anonymous, Thank you very much for your feedback. What a pitty of that issues. Did you mentioned before to the reception about the dirty towel? Of course that is wrong and that may not happen. Sorry that at the time of check-out there where no collegue to check you out. I have no ideaa why but maybe they had to go to a room etc. Sorry for the inconvenience and thank you once again and that you had a good stay with us. Kind regards,
7 Nov 2018 by Peter V | General Manager
Dear Anonymous, Thank you for your 4 star review out of 5 stars! I hope to welcome you again at Crown Hotel Eindhoven. With kind regards, Peter V | General Manager