4 Apr 2024 by Vicky F
Thank you for your feedback. It's always appreciated when guests take the time to post.
26 Oct 2023 by Vicky F
Thank you for your review. I am disappointed to hear that there were a few areas that failed to meet your expectations.We will be using your feedback as part of our on-going staff training, as we are constantly seeking to improve every aspect of our guests experience during their stay with us. Thank you once again.
7 Aug 2023 by Michelle
Thank you for your review of your stay. Apologies that you were not assisted via concierge. Kind regardsMichelle
23 Jul 2022 by Tony, Guest Relations Supervisor
Thank you Joanne, Very much appreciate you taking the time to leave your thoughts. We very much hope to see you again soon.
1 Mar 2020 by Michelle
Thank you for the five star review. Kind regards Michelle
As a guest of Celtic Manor Resort, you'll find a full-service spa, a golf course, 2 indoor swimming pools, and 2 hot tubs. There are 8 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and 31 meeting rooms are available. A children's pool, a health club, and a sauna are also featured at the luxury Celtic Manor Resort. Parking is available for a fee. This 5-star Newport hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Celtic Manor Resort offers 334 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily.
The Grill – On-site restaurant.
Rafters – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Olive Tree – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Steak on Six – On-site fine-dining restaurant. Open daily.
Pad – On-site restaurant. Open daily.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 16 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property has received its official star rating from Visit Wales.
