First, when we arrived to the hotel, the staff didn't know anything about us.
We had booked and paid our staying in advance, that is something I won't do again!
I showed all my information of our staying, still it took more than half an hour to get our room. And all this time we had to wait. In the middle of the night it wasn't quite pleasant, with tired child.
Room was clean but poor, even the floor was damaged #by water).
The room wasn't pleasant or cosy, rather quite depressing.
The staff was either too lazy or they didn't know how to do things.
I couldn't get the taxi from reseption, I had to call it myself.
We wanted to have excursion to the center of Paris
but they didn't help me with that.
Finally we got help with that -from another hotel!
I have stayed three star hotels that are much more better than this hotel.
I can't see how they can think it's worth four.