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"My stay was fabulous! The staff were the best I've experienced friendly, positive and helpful young people. I have stayed at many many hotels. This my favourite. The whole complex was clean. The facilities were great. I love the concept of a hot/chilled tap in the corridor. Also free unlimited tea/coffee ..."

"From the time we arrived until we left it was perfect. Service was amazing & I would recommend having the breakfast. The food was good quality & plenty of choice. Wouldn’t hesitate to return , location is fantastic with the option of visiting the harbour or the city centre"

"We booked this hotel as it was handy for us, as we were flying from Bristol Airport the next day. Check in was good enough but the room smelled of cigarettes. Went to reception and they offered a different room but we just wanted an air freshener to sort it, as we were only there for one night. Couldn't ..."

"Friendly staff and great City centre location. Hotel now slightly dated but clean & tidy which is most important. Great shower"

"Great location/service"

"Waited to check in, 1 lady was welcoming, polite and helpful, the other 2 completely ignored me. The room clean and comfortable, especially the beds. Unfortunately I had asked for a quiet room and it overlooked the road. I always prefer fresh air instead of air conditioning, this was not possible ..."