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Sonesta Simply Suites Dallas Galleria

Property class: 2.5

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Photo gallery for Sonesta Simply Suites Dallas Galleria

Full-sized fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
13939 Noel Rd, Dallas, TX, 75240
  • Place, Galleria Dallas
    ‪13 min walk‬
  • Place, Valley View Center
    ‪15 min walk‬
  • Place, Village on the Parkway
    ‪1 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

7.8 out of 10
Good
(64 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Dallas Galleria

Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Sonesta Simply Suites Dallas Galleria offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Sonesta Simply Suites Dallas Galleria, you'll be within walking distance of Galleria Dallas. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Galleria Dallas and 13 minutes from Dallas Market Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Dallas Galleria. Self parking is free.

This Dallas hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (101 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Dallas Galleria.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Dallas-By Galleria
Candlewood Suites Dallas-By Galleria
Candlewood Suites Dallas-By Galleria Aparthotel
Candlewood Suites Galleria Aparthotel
Candlewood Suites Galleria
Candlewood Dallas
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Dallas Candlewood Suites
Candlewood Suites Dallas By The Galleria
Candlewood Suites Dallas By The Galleria
Sonesta Simply Suites Dallas Galleria Hotel
Sonesta Simply Suites Dallas Galleria Dallas
Sonesta Simply Suites Dallas Galleria Hotel Dallas

Sonesta Simply Suites Dallas Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 384 out of 979 reviews
Rating 8 - Good. 227 out of 979 reviews
Rating 6 - Okay. 131 out of 979 reviews
Rating 4 - Poor. 85 out of 979 reviews
Rating 2 - Terrible. 152 out of 979 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Naveda

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water, elevator works when it wants and mold smell.
Stayed 7 nights in Jan 2026

4/10 Poor

Pedro

Liked: Cleanliness, staff & service, amenities
Yes, the water still cold.
Stayed 8 nights in Jan 2026

10/10 Excellent

JAMIE

Travelled with family
Liked: Cleanliness
Gave it 5 stars because of the staff!! They were great. The hotel is old and needs updating some, but was clean, comfy
Stayed 2 nights in Jan 2026

10/10 Excellent

Sang Hee

Business traveller
Liked: Cleanliness, staff & service, amenities
Check-in staff was very friendly. The facilities were a bit outdated, but the room had a medium-sized refrigerator with a freezer, which was great for storing frozen food. Although breakfast was not provided, it was a very satisfying experience overall considering the affordable price and convenience.
Stayed 1 night in Jan 2026

2/10 Terrible

Gabriela

Stayed 2 nights in Jan 2026

4/10 Poor

Maurice

Stayed 4 nights in Dec 2025

10/10 Excellent

Robert

Stayed 6 nights in Jan 2026

10/10 Excellent

Robert

Stayed 5 nights in Jan 2026

2/10 Terrible

Nicholas

Disliked: Amenities
The hot water wasn’t working my entire stay at the hotel. We noted the information on the reservation. I also emailed management.
Stayed 3 nights in Jan 2026

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately I would not recommend staying here. We stayed 4 nights and didn’t have hot water for 3 of those nights- it’s run down and not comfortable. I never saw a cleaning cart and the plane was dirty
Stayed 4 nights in Jan 2026

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

2/10 Terrible

Jacory

Disliked: Cleanliness, staff & service, amenities
Horrible
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 5 nights in Dec 2025

4/10 Poor

Greg

Liked: Staff & service
Disliked: Cleanliness, amenities
Room neglected
Stayed 2 nights in Dec 2025

8/10 Good

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Ok good place
Stayed 1 night in Dec 2025

2/10 Terrible

Christa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Never got to check in and I couldn't cancel.
Stayed 2 nights in Dec 2025

4/10 Poor

Taneika

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Bathroom was discussing and kitchen area was dirty.
Stayed 1 night in Dec 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. Bed was very comfy. Gym was good and had everything you need. The hotel is a 2-star hotel, so this exceeded my expectations and would gladly come back for a place to sleep.
Stayed 4 nights in Dec 2025

8/10 Good

Dayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was provided..I didn’t use it. Would stay there again. It was very good and convenient to restaurants and shopping
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

FATIMA ROSE

The Supervisor in front desk is so accommodating and awesome . Great room !
Stayed 2 nights in Dec 2025

8/10 Good

Angel

Stayed 2 nights in Nov 2025

10/10 Excellent

payton

Stayed 6 nights in Nov 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Inside the rooms wasn’t expecting them to be as nice as they were when walking into lobby then hotel hallways but really really clean
Stayed 3 nights in Nov 2025

4/10 Poor

Stacey

The hallways smelt like mariju
Stayed 3 nights in Nov 2025

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