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Sonesta Simply Suites Plano Frisco

2.0 star property

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Photo gallery for Sonesta Simply Suites Plano Frisco

Lobby
Full-sized fridge, microwave, stovetop, coffee/tea maker
Exterior
BBQ/picnic Area
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
4701 Legacy Dr, Plano, TX, 75024
  • The Shops at Legacy
    ‪3 min drive‬
  • Stonebriar Centre Mall
    ‪3 min drive‬
  • Ford Center
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom - Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Queen Bed with Sofa bed (One Bedroom - Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Sonesta Simply Suites Plano Frisco

Hotel with a 24-hour fitness centre, near The Shops at Legacy
A 24-hour fitness centre, a snack bar/deli and self parking are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Weekly housekeeping is available.
Sonesta Simply Suites Plano Frisco offers 122 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Plano Frisco. During your stay, you'll be within walking distance of Children's Medical Center Plano. Features include free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from The Shops at Legacy and a few minutes from Stonebriar Centre Mall
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Sonesta Simply Suites Plano Frisco. Parking is available for a fee.

Smoking is allowed in designated areas at this Plano hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Plano
Candlewood Suites Dallas Aparthotel
Candlewood Suites Dallas Aparthotel Plano
Candlewood Suites Dallas Plano
Candlewood Suites Plano
Plano Candlewood Suites
Candlewood Suites - Dallas/Plano Hotel Plano
Candlewood Suites Plano-Frisco Aparthotel
Candlewood Suites Plano-Frisco
Candlewood Suites Plano Frisco
Candlewood Suites Plano Frisc
Sonesta Suites Dallas Plano
Candlewood Suites Plano Frisco
Sonesta Simply Suites Plano Frisco Hotel
Sonesta Simply Suites Plano Frisco Plano
Sonesta Simply Suites Plano Frisco Hotel Plano

Sonesta Simply Suites Plano Frisco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 317 out of 673 reviews
Rating 8 - Good. 182 out of 673 reviews
Rating 6 - Okay. 75 out of 673 reviews
Rating 4 - Poor. 51 out of 673 reviews
Rating 2 - Terrible. 48 out of 673 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nava Ratnakar

Disliked: Cleanliness, property conditions & facilities
just do not ever stay there
Stayed 3 nights in Feb 2025

8/10 Good

Brian William

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

PHILLIP

Liked: Cleanliness, staff & service
The room was clean , but out dated. The bed was too low to the floor and the hot water was not hot enough .
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Daniel P.

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just meh

Walls paper thin. Elevator not working properly. Charges for early check-in even though plenty if rooms available but pretended no rooms available. Counter clerk parked in Elite member parking at front door. Rooms were clean though.
Stayed 3 nights in Feb 2025

2/10 Terrible

Marcela

Stayed 2 nights in Feb 2025

10/10 Excellent

Hector Alonso

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing was good. Room was clean and spacious. Location was ideal since I was operating within Plano, Frisco, Denton and Aubrey. Was on the 3rd floor and elevator broke down but was quickly repaired by the time I got back
Stayed 2 nights in Feb 2025

8/10 Good

Jason

All night gym. Kitchen. Inexpensive. 3out of3!
Stayed 1 night in Jan 2025

8/10 Good

Hailey

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

A bit more....

The room fairly okay. The carpets were dirty and dusty. We sneezed the entire time we were there.
Stayed 2 nights in Feb 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities
It was average and fair for the price. However, to charge for parking is excessive.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Mitsuaki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

William

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Sadly disappointed

This property is in a serious need of an upgrade. There is rust and peeling on the fixtures in the bathroom, as well as ants. I have stayed at several Sonestas over years including previously staying at this several times, at this is the worst experience I have ever had with them. When I expressed my concerns with one of the staff members they act like they did not want to be bothered. I will not say never but will be hard pressed to stay at this location again.
Bathroom light fixture 1
Bathroom light fixture 2
Bathroom light fixture 3
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Rahul

Overlap, great property and clean. The bathroom didn’t have hot water and some of the microfiber cloths were dirty.
Stayed 4 nights in Jan 2025

4/10 Poor

Grace, Mansfield

Liked: Staff & service
Not well kept.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Stayed 4 nights in Jan 2025

8/10 Good

Jeanne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was super easy and the employee was super pleasant and helpful. The room was nicely arranged and accommodations were nice also, but the appliances were not as clean as could be nor was the bathtub.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

I door think you should be charged $100 deposit when the room was only going to be used for a few hours due to a domestic disburance situation and trying to find a safe place to stay until you can get help.
Stayed 1 night in Jan 2025

8/10 Good

cheska

Business traveller
Liked: Cleanliness, staff & service, amenities
Great stay, staff were very friendly and helpful. Really close to a lot of restaurants and my work. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025