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Van der Valk Hotel Heerlen

4.5 star property

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Photo gallery for Van der Valk Hotel Heerlen

Be Serene Suite | Bathroom | Separate bathtub and shower, free toiletries, towels
Reception
Breakfast, lunch and dinner served
Be Serene Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
Indoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Spa
  • 24/7 front desk

Explore the area

View in a map
Terworm 10, Heerlen, 6411 RV
  • Heerlan Theatre
    ‪2 min drive‬
  • Parkstad Limburg Theater
    ‪2 min drive‬
  • Mondo Verde
    ‪8 min drive‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Superior Double Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 2 Single Beds

Comfort Double Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Comfort Double Room, 2 Single Beds

8.8 out of 10
Excellent
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Be Pure Suite

Be Pure Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Be Pure Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 2 Single Beds, Garden View

Comfort Double Room, 2 Single Beds, Garden View | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Comfort Double Room, 2 Single Beds, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room, 1 King Bed, Garden View

Comfort Double Room, 1 King Bed, Garden View | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Comfort Double Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Be Serene Suite

Be Serene Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Be Serene Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Be Relaxed Suite

Be Relaxed Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Be Relaxed Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Comfort Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Family Room

  • 55 sq m
  • Sleeps 6
  • 1 King Bed OR 4 Single Bunk Beds

View all photos for Comfort Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Comfort Double Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Superior Twin Room, Multiple Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 4 Single Beds

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About this property

Van der Valk Hotel Heerlen

Luxury hotel connected to a shopping centre in Heerlen with a full-service spa
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Van der Valk Hotel Heerlen offers 189 accommodations with a safe and coffee/tea makers. 102-cm flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Van der Valk Hotel Heerlen. During your stay, you'll be connected to a shopping centre and within walking distance of Parkstad Limburg Theater. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and scooters/mopeds to rent
  • Just a 3-minute drive from Thermenmuseum and a few minutes from Parkstad Limburg Theater
Van der Valk Hotel Heerlen offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Van der Valk Hotel Heerlen. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Heerlen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Pop-Up – This buffet restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20.50 for adults and EUR 10.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pop-Up

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 102-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 22.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night
  • Spa fee: EUR 19.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.50 for adults and from EUR 10.25 for children
  • Late check-out fee: EUR 22.50
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Heerlen Van der Valk
Van der Valk Heerlen
Van der Valk Hotel Heerlen
Van Heerlen
Van Der Valk Heerlen Heerlen
Van der Valk Hotel Heerlen Hotel
Van der Valk Hotel Heerlen Heerlen
Van der Valk Hotel Heerlen Hotel Heerlen

Van der Valk Hotel Heerlen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 640 reviews
Rating 8 - Good. 221 out of 640 reviews
Rating 6 - Okay. 46 out of 640 reviews
Rating 4 - Poor. 16 out of 640 reviews
Rating 2 - Terrible. 1 out of 640 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ramunas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 1 night in Jun 2025

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Kristof

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel but bad maintained.

Great food. Great spa. Walls of our room not OK. Toilet roll not OK. Cold room.
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Amrit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midweek break

We selected the hotel for its location and value for money. Easy check-in and great, friendly service throughout our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

MARC

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

bettina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place! 5*

I really love this hotel as it’s very easy accessible plus there is always ample, free parking. The staff are super friendly and helpful and genuinely seem pleased to serve you and check in is always quick and efficient. The rooms are a great size and the bathrooms are big with a separate shower and bath. We had opted to have breakfast included and the choices are amazing; sooo much to choose from but there is only one thing I’d love for them to improve on. The hot vegetarian options; maybe add hashbrowns or baked beans? Just eggs and mushrooms is a little sad as vegetarian warm choices. Apart from that our stay was excellent as per usual and this is why we keep returning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Herrick, Noord

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Martina

Travelled with family
Lovely hotel, nice pool and staff are so friendly!
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from motorway, great for stopover whilst travelling
Stayed 1 night in Jul 2024

10/10 Excellent

Jatinder Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable
Stayed 2 nights in Jun 2024

10/10 Excellent

Adrianus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, only thing that I don’t like to much is the stairs to the entrance and reception counter. It seems that they didn’t think of elderly or disabled people
Stayed 1 night in Jun 2024

10/10 Excellent

Cristy

Stayed 1 night in May 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk staff were rude and arrogant to their guests, repeatedly over a three day period. Will not stay again.
Stayed 4 nights in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and very helpful. Accomodation was more than adequite for my needs. I will definately return.
Stayed 6 nights in Apr 2024

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anna, Levittown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !!!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

We had yet another great stay at the hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Nihat

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an excellent Hotel very friendly The Restaurant as excellent service and the quality of the food was 1st class
Stayed 1 night in Jan 2024