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Cigno Hotel (Adults Only)

4.0 star property

Photo gallery for Cigno Hotel (Adults Only)

Exterior
Bar (on property)
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000
  • Place, US Visa Applicant Service Center
    ‪1 min walk‬
  • Place, Plaza Grande
    ‪11 min walk‬
  • Place, Mérida Cathedral
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Private Pool

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Patio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Terrace

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Terrace

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
Exterior
Adoro Hotel Boutique
Mérida Centro
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 89 reviews
Adoro Hotel Boutique

About this property

Cigno Hotel (Adults Only)

This smoke-free hotel features an outdoor pool, a restaurant and spa services. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, a 24-hour front desk and a garden are on-site.
Cigno Hotel (Adults Only) offers 10 air-conditioned accommodations with espresso makers and complimentary bottles of water. Smart televisions are featured in guestrooms. Bathrooms include bathrobes and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Cigno Hotel (Adults Only). During your stay, you're just a quick walk from US Visa Applicant Service Center. Free WiFi in public areas, free valet parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre and a lift
  • On-site recreation includes bicycles to rent
  • 10 minutes by foot from Plaza Grande and a 4-minute drive from Paseo de Montejo
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business centre. An outdoor pool, spa services, and a garden are also featured at the business-friendly Cigno Hotel (Adults Only). Free valet parking is available.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Cigno Hotel (Adults Only) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 to 22 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers

Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Food and water bowls are available

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 17 to 22 per person
  • Pet fees vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number HCO181213C92
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida

Cigno Hotel (Adults Only) Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 99 out of 115 reviews
Rating 8 - Good. 15 out of 115 reviews
Rating 6 - Okay. 0 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel and experience. Food is excellent and the staff are warm and helpful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing food and a great rooftop. My two friends and I stayed here for a wedding in Merida.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mary DIXON

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel. Service was excellent We were surprised at every turn. A little far from the main part of town but worth the walk Would recommend highly
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel experience.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place and plan to go back!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Wish there was more to see do closer to the property.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Damini

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in design and service and great food as well!
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this beautiful property for your next visit to Mérida
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

mauricio abogado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cozy hotel! Very nice stay
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and safe. The parking next to the hotel was great.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with friendly staff.
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the staff are great. Just bear in mind that in Mérida you almost always need a car to get around and the hotel is not near restaurants or busy areas, so you will definitely need a car or a taxi.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dorwyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

william

Liked: Amenities, property conditions & facilities
Burial hotel close to old Merida sites.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful property
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!!
Stayed 5 nights in Nov 2025
Verified

8/10 Good

moria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mérida

Great place to stay
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel boutique. The service was wonderful.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Feb 2026
Verified

8/10 Good

cauthen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could of been an amazing hotel but had few shortcomings that ruin the premium feel of the hotel. Charged for nespresso pods and water inside room. Hotel breakfast is $25pp
Stayed 3 nights in Dec 2025