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WelcomHeritage Fernhills Royal Palace

3.5 star property

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Photo gallery for WelcomHeritage Fernhills Royal Palace

Front of property – evening/night
Ballroom
Executive Suite, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Interior detail
Interior detail

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Ferrnhills Post, Ooty, Ootacamund, Tamil Nadu, 643004
  • Place, Cairn Hill
    ‪6 min walk‬
  • Place, Ooty Lake
    ‪13 min walk‬
  • Place, Arranmore Palace
    ‪4 min drive‬

Room options

View all photos for Deluxe Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite

  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 Queen Bed

  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Suite, 1 Queen Bed

  • 93 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Maharaja Suite

Maharaja Suite | In-room dining

Maharaja Suite

  • 121 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

WelcomHeritage Fernhills Royal Palace

This hotel features a restaurant, a conference centre and conference space. Valet parking is free. Additionally, free use of bicycles, dry cleaning and laundry facilities are on-site.
WelcomHeritage Fernhills Royal Palace offers 19 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 40-inch plasma televisions come with satellite channels.

Bathrooms include a shower, slippers and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at WelcomHeritage Fernhills Royal Palace, you're just a quick walk from Ooty Lake. Enjoy features like free valet parking, plus a restaurant and a conference centre.
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes complimentary bicycles, horse riding/rentals and mountain biking
  • Within a 10-minute walk of Ooty Lake and Cairn Hill
There's a restaurant on site. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly WelcomHeritage Fernhills Royal Palace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Ootacamund hotel.

Curry and Rice – This restaurant serves breakfast, lunch and dinner.
Fox Hunt Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Property amenities

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Curry and Rice
  • Fox Hunt Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at WelcomHeritage Fernhills Royal Palace

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4500
  • Christmas Eve (24 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4500
  • New Year's Eve (31 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Paytm
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ferrnhills Royale Palace
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Ferrnhills Royale Palace Hotel
WelcomHeritage Ferrnhills Royale Palace Hotel Ooty
WelcomHeritage Ferrnhills Royale Palace Ooty
Welcomheritage Fernhills Royal
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Fernhills Royal Palace Hotel
WelcomHeritage Fernhills Royal Palace Ootacamund
WelcomHeritage Fernhills Royal Palace Hotel Ootacamund

WelcomHeritage Fernhills Royal Palace Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

sheena

Disliked: Amenities, property conditions & facilities
No Wi Fi, felt like a deserted place with nobody at all inside. The rooms need to be upgraded to match the rates!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money, very nice heritage property, well maintained
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Nurdin

Liked: Cleanliness, staff & service
We stayed one night to experience the grandeur of the palace. The staff were courteous and the meals were to a high standard that you would expect of such a place. But we felt isolated and little disappointed as it was very quiet and lacked warmt. Hot water was only on at certain times making it more univiting and some parts looked rundown. The ball room was impressive and had nostalgia but we were glad to only stay one night. I'm sure the experience may be better during the high season when it is more busier.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Madhu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Hiltrud

Liked: Cleanliness
Disliked: Property conditions & facilities
Das Hotel ist arg in die Jahre gekommen. Es war mal prachtvoll, aber der Zahn der Zeit hat schon deutliche Spuren hinterlassen. Es wirkt auch nicht besonders frequentiert. Das Personal ist sehr freundlich. Eindeutig etwas für Liebhaber des morbiden Charmes vergangener Zeiten.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

GEORGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irresponsible behaviour

Rooms were not allotted in spite of confirmed bookings
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Gopalan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Externally In bad condition with plaster peeling.

Terrible service. Bad quality food. Despite claims of free wifif in reality wifi available only in restaurant and lobby and so free wifi of no practical use. No activitries or any other services from a tourist point of view.
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hôtel historique...cher sans eau chaude

Les chambres sont magnifiques, l'hôtel est un ancien palais du Maharajah de Mysore. Mais aux prix où la nuit est facturée, il semble inimaginable de ne pas pouvoir se laver à l'eau chaude (au mieux, on pourrait qualifier l'eau obtenue de "non froide", même pas tiède...)
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

un très grand charme suranné

majesté des bâtiments et charme d'un palais du 19ème siècle. salle de restaurant immense pouvant paraitre lugubre le soir. Bar hors d'usage par défaut de licence. suite rénovée, somptueuse, très grande, avec de très beaux meubles d'époque, donnant une ambiance cosy. le parc est absolument magnifique avec une très belle vue.
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

paleis ooty

dit soort hotel is zelfs in India zeldzaam, dus niet twijfelen, doen.
Verified

6/10 Okay

Pankaj

Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified

8/10 Good

Juyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning palace in quiet calming location