Lotte Hotel Jeju

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Lotte Hotel Jeju

Exterior
Creator video - submitted by Explore Bluegreenland
Terrace/patio
Exterior
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Place, Jeju Teddy Bear Museum
    ‪5 min walk‬
  • Place, Jungmun Golf Club
    ‪6 min walk‬
  • Place, Jungmun Saekdal Beach
    ‪8 min walk‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪52 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

DELUXE MOUNTAIN TWIN

  • Sleeps 3
  • Free Wi-Fi

DELUXE TERRACE OCEAN DOUBLE

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

DELUXE GARDEN DOUBLE

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

DELUXE MOUNTAIN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Room (Ondol Garden)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Futon
  • Free Wi-Fi

DELUXE MOUNTAIN TWIN

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

CHARLOTTE TERRACE OCEAN DOUBLE

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

CHARLOTTE GARDEN FAMILY TWIN

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

CHARLOTTE TERRACE OCEAN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

PREMIER OCEAN SUITE DOUBLE

  • 94 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Charlotte Family Twin - No View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

CORNER SUITE DOUBLE DOUBLE

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

HELLO KITTY FAMILY TWIN (KIDS)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

HELLO KITTY FAMILY TWIN (LADIES)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Deluxe Family Twin (Main Building) - No View

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

DELUXE MOUNTAIN DOUBLE DOUBLE

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

PREMIER GARDEN FAMILY TWIN

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

JUNIOR SUITE OCEAN TWIN

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Premier Suite, 2 Double Beds (Ocean)

  • 94 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

PREMIER GARDEN DOUBLE DOUBLE

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

PREMIER OCEAN DOUBLE

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

PREMIER OCEAN FAMILY TWIN

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Premier Room (Ondol Garden)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Presidential Suite, Ocean View (Double)

  • 204 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • 81 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Family Suite (Pool Villa Twin Garden)

  • 86 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

PREMIER OCEAN SUITE FAMILY TWIN

  • 94 sq m
  • Sleeps 4
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

Premier Suite (Ondol Garden)

  • 92 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

ROYAL SUITE

  • 283 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

DELUXE MOUNTAIN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

DEXLUE GARDEN FAMILY TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

Lotte Hotel Jeju

At Lotte Hotel Jeju, hit the nearby beach, relax by an indoor pool, or spend the day at a casino.
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature down duvets. Satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Lotte Hotel Jeju. During your stay, you're just a quick walk from Jeju Teddy Bear Museum. Enjoy features like a free round-trip airport shuttle, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the pool
  • Just a 5-minute walk from Jeju Teddy Bear Museum and 9 minutes by car from Hello Kitty Island
  • Free airport shuttle service
Lotte Hotel Jeju offers its guests a kids' pool, an indoor pool, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A casino, a fitness centre, and a sauna are also featured at the luxury Lotte Hotel Jeju. A roundtrip airport shuttle is free during limited hours.

This 5-star Seogwipo resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Lotte Hotel Jeju has a restaurant on site.
La Seine – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 10 AM to 5 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square foot of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The property will be renovating from 6 July 2026 to 6 July 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 48400.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 85000 for adults and from KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Jeju offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The fitness centre is closed on the first Tuesday of every month (schedule subject to change)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 822 out of 1017 reviews
Rating 8 - Good. 121 out of 1017 reviews
Rating 6 - Okay. 36 out of 1017 reviews
Rating 4 - Poor. 19 out of 1017 reviews
Rating 2 - Terrible. 19 out of 1017 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Quiet area, otherwise hotel nice
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Deborah Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful holiday in Jeju Island and the hot swimming pool was a big plus!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ga-Mok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, great staff, relaxed environment
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Maricris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and immense. Although a bit dated, it looked like the hotel was ahead of its time when it was built. The staff was great and very helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

myeongsoo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Minsung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with young kids.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

myeongsoo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jun 2025
Verified

8/10 Good

Young Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and the warm pool with a view was amazing
Stayed 3 nights in May 2025
Verified

10/10 Excellent

heeseop

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Padmanabha Rai

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Lotte Jeju
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room comfortable bed, beautiful lobby. didnt try food, very expensive.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bayasgalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very nice upscale hotel. The only complaint I have is the jacuzzi and sauna weren’t hot enough;)
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Georgette

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing. Professional hospitality and great service from start to finish. We were upgraded to a room with beautiful views, thank you. We would not hesitate to stay here again We highly recommend this hotel
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Dhom

Liked: Cleanliness, staff & service, amenities
Good resort but a bit old furniture
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

JEONGSUN

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ronald D.

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of the staff and the cleanliness of the Hotel
Stayed 3 nights in May 2025
Verified

10/10 Excellent

YoungJae

Great. Everything was a 5 star level. Will go back there for more days in fur
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, amazing high quality food. Would have wished they had more cocktail options next to the pool and the slide were open during the week not only on weekends
Beach accessible from hotel via stairs
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Highlight was the botanical garden and waterfalls nearby. Also loved the beach walk.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

nae kyoung

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and conveniently located in one of the most exciting areas of Jeju. The hotel is perfect for families as it has an arcade, bolling alley and kids club area. It is also located near convenience stores, restaurants and the Teddy Bear Museum.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness
Disliked: Amenities
Would stay again, would be nice to get bottled water in room daily
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with a view overlooking the pool. Staff are very nice and the quality of everything was excellent. This is my fav hotel in Jeju so far.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Rosamaria

Liked: Cleanliness, staff & service, amenities
The location of the hotel is great, as there are quite a few attractions within walking distance. The dinner buffet was excellent and worth the high price tag. The on-site bowling alley is also a really fun touch. However, this hotel is primarily for families with kids, so if you don't have kids, I wouldn't recommend staying here.
Stayed 2 nights in Aug 2025