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Lotte Hotel Jeju

5.0 star property
VIP Access

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Photo gallery for Lotte Hotel Jeju

Exterior
Creator video
Down duvets, in-room safe, desk, laptop workspace
Exterior
Premier Suite (Ondol Garden) | Down duvets, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Gym

Explore the area

View in a map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Place, Jeju Teddy Bear Museum
    ‪3 min walk‬
  • Place, Jungmun Saekdal Beach
    ‪8 min walk‬
  • Place, International Convention Center
    ‪5 min drive‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for DELUXE TERRACE OCEAN DOUBLE

Down duvets, in-room safe, desk, laptop workspace

DELUXE TERRACE OCEAN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for DELUXE GARDEN DOUBLE

DELUXE GARDEN DOUBLE | Down duvets, in-room safe, desk, laptop workspace

DELUXE GARDEN DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for DELUXE MOUNTAIN DOUBLE

View from room

DELUXE MOUNTAIN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Ondol Garden)

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room (Ondol Garden)

  • Sleeps 4
  • 1 Double Bed and 1 Double Futon

View all photos for DELUXE MOUNTAIN TWIN

Down duvets, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN TWIN

  • Sleeps 3
  • 2 Single Beds

View all photos for CHARLOTTE TERRACE OCEAN DOUBLE

Down duvets, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for CHARLOTTE GARDEN FAMILY TWIN

Down duvets, in-room safe, desk, laptop workspace

CHARLOTTE GARDEN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for CHARLOTTE TERRACE OCEAN FAMILY TWIN

CHARLOTTE TERRACE OCEAN FAMILY TWIN | Down duvets, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for PREMIER OCEAN SUITE DOUBLE

Down duvets, in-room safe, desk, laptop workspace

PREMIER OCEAN SUITE DOUBLE

  • Sleeps 3
  • 1 King Bed

View all photos for Charlotte Family Twin - No View

Down duvets, in-room safe, desk, laptop workspace

Charlotte Family Twin - No View

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Family Twin (Annex) - No View

Down duvets, in-room safe, desk, laptop workspace

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for CORNER SUITE DOUBLE DOUBLE

Down duvets, in-room safe, desk, laptop workspace

CORNER SUITE DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for HELLO KITTY FAMILY TWIN (KIDS)

Down duvets, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (KIDS)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for HELLO KITTY FAMILY TWIN (PRINCESS)

HELLO KITTY FAMILY TWIN (PRINCESS) | Down duvets, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for HELLO KITTY FAMILY TWIN (LADIES)

HELLO KITTY FAMILY TWIN (LADIES) | Down duvets, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (LADIES)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Family Twin (Main Building) - No View

Down duvets, in-room safe, desk, laptop workspace

Deluxe Family Twin (Main Building) - No View

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for DELUXE MOUNTAIN DOUBLE DOUBLE

DELUXE MOUNTAIN DOUBLE DOUBLE | Down duvets, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN FAMILY TWIN

Down duvets, in-room safe, desk, laptop workspace

PREMIER GARDEN FAMILY TWIN

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for JUNIOR SUITE OCEAN TWIN

JUNIOR SUITE OCEAN TWIN | Down duvets, in-room safe, desk, laptop workspace

JUNIOR SUITE OCEAN TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite, 2 Double Beds (Ocean)

Down duvets, in-room safe, desk, laptop workspace

Premier Suite, 2 Double Beds (Ocean)

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN DOUBLE DOUBLE

Down duvets, in-room safe, desk, laptop workspace

PREMIER GARDEN DOUBLE DOUBLE

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for PREMIER OCEAN DOUBLE

PREMIER OCEAN DOUBLE | Down duvets, in-room safe, desk, laptop workspace

PREMIER OCEAN DOUBLE

  • Sleeps 3
  • 1 Queen Bed

View all photos for PREMIER OCEAN FAMILY TWIN

PREMIER OCEAN FAMILY TWIN | Down duvets, in-room safe, desk, laptop workspace

PREMIER OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Room (Ondol Garden)

Down duvets, in-room safe, desk, laptop workspace

Premier Room (Ondol Garden)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Suite, Ocean View (Double)

Presidential Suite, Ocean View (Double) | Down duvets, in-room safe, desk, laptop workspace

Presidential Suite, Ocean View (Double)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for DELUXE MOUNTAIN SUITE FAMILY TWIN

Down duvets, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Down duvets, in-room safe, desk, laptop workspace

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Pool Villa Twin Garden)

Family Suite (Pool Villa Twin Garden) | Down duvets, in-room safe, desk, laptop workspace

Family Suite (Pool Villa Twin Garden)

  • Sleeps 5
  • 1 Single Bed and 1 Queen Bed

View all photos for PREMIER OCEAN SUITE FAMILY TWIN

TV

PREMIER OCEAN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Single Bed and 1 King Bed

View all photos for Premier Suite (Ondol Garden)

Premier Suite (Ondol Garden) | Down duvets, in-room safe, desk, laptop workspace

Premier Suite (Ondol Garden)

  • Sleeps 6
  • 1 Queen Bed and 1 Single Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Down duvets, in-room safe, desk, laptop workspace

ROYAL SUITE

  • Sleeps 3
  • 1 King Bed

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for DELUXE MOUNTAIN FAMILY TWIN

Down duvets, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN FAMILY TWIN

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for DEXLUE GARDEN FAMILY TWIN

DEXLUE GARDEN FAMILY TWIN | Down duvets, in-room safe, desk, laptop workspace

DEXLUE GARDEN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

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About this property

Lotte Hotel Jeju

Luxury resort with casino and free airport shuttle
At Lotte Hotel Jeju, hit the nearby beach, relax by an indoor pool, or spend the day at a casino.
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature down duvets. Satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Lotte Hotel Jeju. During your stay, you're just a quick walk from Jeju Teddy Bear Museum. Enjoy features like a free round-trip airport shuttle, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the pool
  • Just a 5-minute walk from Jeju Teddy Bear Museum and 9 minutes by car from Hello Kitty Island
  • Free airport shuttle service
Lotte Hotel Jeju offers its guests a kids' pool, an indoor pool, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A casino, a fitness centre, and a sauna are also featured at the luxury Lotte Hotel Jeju. A roundtrip airport shuttle is free during limited hours.

This 5-star Seogwipo resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Lotte Hotel Jeju has a restaurant on site.
La Seine – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 10 AM to 5 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square foot of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 11 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 48400.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 85000 for adults and from KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Jeju offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 810 out of 1002 reviews
Rating 8 - Good. 117 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rosamaria, Beaverton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of the hotel is great, as there are quite a few attractions within walking distance. The dinner buffet was excellent and worth the high price tag. The on-site bowling alley is also a really fun touch. However, this hotel is primarily for families with kids, so if you don't have kids, I wouldn't recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Rahul, Spartanburg

Travelled with family
Liked: Staff & service, amenities
Was a good stay, except that the AC in the room made noise. The breakfast has virtually no vegan options made it challenging. Given that the room was a low level room, the views were limited. Overall the value for money was not so great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Evelyne, Armonk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chinsol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gopal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and an easy walk to the beach. The staff was very courteous and friendly. Rooms were very clean and were well stocked with various amenities. Having bowling lanes in property was a nice touch and our family enjoyed it. Some nice dining options within walking distance. I highly recommend it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Junho, Haddonfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, walkable to a secluded beach (200 stairs to reach the beach). No option to prepay for breakfast for greater than 2 ppl,, had to pay for 1 breakfast each day. Food was really overpriced, over $60 for one breakfast and $120 for dinner buffet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location, great amenities and views. Access to the ocean and some trails. Close to lots of attractions. Very friendly staff to foreigners. We only had an issue with the person who checked us in, wasn’t friendly nor extensively informative as you would usually expect from a 5 star hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

heeseop

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

myeongsoo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jun 2025

10/10 Excellent

myeongsoo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

myeongsoo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s an extremely well managed property built 20 years ago. Large room with super comfortable beds. Great breakfast. We had 5 days straight and it felt too much after 23 days. Overall excellent stay in Jungmoon.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ufuk

Vvvvv
Stayed 4 nights in Jun 2025

8/10 Good

Gautam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Louis Alexiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities
Extremely helpful staff, and a nice hotel. Very much a resort hotel. I was in the area for a conference so this was more than I anticipated. Lovely surrounds, beautiful venue. The reason I've only given it four stars is because the eating options on site are limited and expensive. Breakfast was going to be something like 80,000 won, and I would have liked a more informal bar where I could just have a beer on a bar stool. For breakfast the cheaper option is Bake Make Roast, a coffee house with excellent sandwiches just next door. My breakfast was only 17,000 won, and it was lovely.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kwee Ping

Stayed 4 nights in Jun 2025

6/10 Okay

Angie

Liked: Cleanliness, amenities
This hotel is clean, but old and the rooms are spacious, but outdated. The water features of the property were not working, which isn't that big of a deal, but it would've been nice. I hated the fact that my 7 year old had to wear a swim vest in the pool despite him being a proficient swimmer and water safe. I liked that they had a gym, but it was tiny with very
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronald D., Fort Worth

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of the staff and the cleanliness of the Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Highlight was the botanical garden and waterfalls nearby. Also loved the beach walk.
Stayed 3 nights in May 2025

10/10 Excellent

Eunju

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in May 2025

10/10 Excellent

sungkyu

Stayed 2 nights in Jun 2025

10/10 Excellent

JianJie

Stayed 4 nights in May 2025

10/10 Excellent

Ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in May 2025

8/10 Good

Young Jin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and the warm pool with a view was amazing
Stayed 3 nights in May 2025