Hyatt House The Woodlands / Shenandoah

3.0 star property

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Lobby
Lobby
Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, pool loungers

Popular amenities

Explore the area

Map
18645 Residence Drive, Shenandoah, TX, 77385
  • Memorial Hermann
    ‪2 min drive‬
  • Woodlands Mall
    ‪3 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House The Woodlands / Shenandoah

Hotel with free breakfast, near Memorial Hermann
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available once per stay.
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around Hyatt House The Woodlands / Shenandoah. During your stay, you'll be within walking distance of Woodforest National Bank Stadium and Natatorium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Memorial Hermann and a few minutes from CHI St. Luke's Health–The Woodlands Hospital
  • Dogs welcome for a fee
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square metres) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a corner/local shop, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt House The Woodlands / Shenandoah has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (36 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 705 out of 1013 reviews
Rating 8 - Good. 177 out of 1013 reviews
Rating 6 - Okay. 68 out of 1013 reviews
Rating 4 - Poor. 28 out of 1013 reviews
Rating 2 - Terrible. 35 out of 1013 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Deziree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The staff were friendly, check in was quick and the location of this hotel is phenomenal! There are many walkable restaurants, shopping and activities which is always a plus. The breakfast was average but there was plenty seating room. Our sleep was interrupted by a fire alarm around 8 am 😭 but our stay was otherwise peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Larriane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

demetrius

Stayed 7 nights in Apr 2025

10/10 Excellent

Malik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is new friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Andre

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt House was a very nice Hotel, good breakfast every morning. Staff where very friendly!
Stayed 15 nights in Mar 2025

10/10 Excellent

DAN

Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to many restaurants and entertainment
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
So we went with a group of kids for a baseball tournament and several of the amenities we picked the hotel for were unavailable. The lobby bar closed early, they would not let the kids use the pool. All in all the hotel is nice but I wouldn't come back due to our experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

cathalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean property, loved the pool area and there are so many good places around the area
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

Meagan

Stayed 1 night in Apr 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

NUMARY

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Great value
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay minus shower need improvement with appearance & cleaning
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie, Stafford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kendra at the bar was amazing, so was everyone at the reception desk. Thank you!
Stayed 2 nights in Apr 2025

8/10 Good

Wykia Kioyshia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good but the area around is
Stayed 1 night in Mar 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra, Ormond Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver
Stayed 2 nights in Mar 2025