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Hyatt House The Woodlands / Shenandoah

3.0 star property

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Coffee/tea maker
Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
18645 Residence Drive, Shenandoah, TX, 77385
  • Memorial Hermann
    ‪2 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (1335)
The price is €96
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Hyatt House The Woodlands / Shenandoah

Hotel with free breakfast, near Memorial Hermann
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available once per stay.
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around Hyatt House The Woodlands / Shenandoah. During your stay, you'll be within walking distance of Woodforest National Bank Stadium and Natatorium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute drive from Memorial Hermann and a few minutes from CHI St. Luke's Health–The Woodlands Hospital
  • Dogs welcome for a fee
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square metres) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a corner/local shop, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt House The Woodlands / Shenandoah has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (36 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 974 reviews
Rating 8 - Good. 174 out of 974 reviews
Rating 6 - Okay. 63 out of 974 reviews
Rating 4 - Poor. 27 out of 974 reviews
Rating 2 - Terrible. 32 out of 974 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

TiErica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it was in walking distance of food and entertainment
Stayed 3 nights in Mar 2025

10/10 Excellent

Roman, Cliffside Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Amenities
Great experience with clean rooms!
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Stayed 2 nights in Feb 2025

10/10 Excellent

DeAnna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, we enjoyed our stay!
Stayed 4 nights in Feb 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn’t like that they would not take chime or cash app. I had to use a credit card and they guy who checked me in didn’t tell me about the $100 deposit until after he processed my card. Then the room has a broken thermostat so we didn’t have a working heater and the room was cold. We told front desk and they told us to give it an hour and if it didn’t work they could change us rooms which I found to be a lack in customer service because I had already unpacked my luggage. I would have expected the rate to go down for such an inconvenience but they didn’t offer any compensation for the room. Needless to say it’ll probably be the first and last time I stay at that hotel or branch of hotels.
Stayed 2 nights in Feb 2025

8/10 Good

Kanuj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Best bed I have ever been in. The room was the clean. Breakfast was amazing so many options. Loved the hot tub.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Staff & service
Nice place but pillows & matress sucked. Door to bathroom in room, sliding door, sucked.
Stayed 3 nights in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Clifford

Stayed 1 night in Feb 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Loved Everything About This Property!!! Even The Pool was Open In The Winter! We Will Most Definitely Return !!!! Friendly & Helpful Staff!! Deposit Was 100.00
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
The property was very nice and the staff very friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Abraham S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Very convieniant and safe
Stayed 1 night in Feb 2025

10/10 Excellent

Amaru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room I’ve been to in a minute and nice area close to good food spots and arcades and movie theater
Stayed 2 nights in Feb 2025

8/10 Good

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value

Friendly, helpful staff! Clean hotel! Nice hot tub! Great stay! Highly Recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

edwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here, bed was super comfy and room was really nice, will come back when traveling in this area. Highly recommended!

10/10 Excellent

Shante

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my stay
Stayed 1 night in Jan 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean, organized and friendly the staff is at this hotel. Keep up the good work.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 4 nights in Jan 2025