Mercure Karpacz Skalny

3.0 star property

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Photo gallery for Mercure Karpacz Skalny

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Bar (on property)
Exterior
Lobby sitting area
Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Ul Obroncow Pokoju 5, Karpacz, Lower Silesian, 58-540
  • Place, Relaks Slope
    ‪1 min walk‬
  • Place, Sports and Tourism Museum
    ‪5 min walk‬
  • Place, Alpine Coaster
    ‪14 min walk‬

Room options

Standard Twin Room, 2 Single Beds, Ground Floor

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Karpacz Skalny

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is not available.
Mercure Karpacz Skalny offers 146 accommodations with a safe and free newspapers. Televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Karpacz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures.
During your stay at Mercure Karpacz Skalny, you're just a quick walk from Relaks Slope. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and a porter
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Just a 3-minute walk from Relaks Slope and 9 minutes on foot from Park Bajek
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Karpacz Skalny offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3122 square feet (290 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the family-friendly Mercure Karpacz Skalny. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Karpacz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Liczyrzepa – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 40 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 75 for adults and PLN 37.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Liczyrzepa

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service
  • Porter/bellhop

Business services

  • 3,122 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 3.46 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 75 for adults and from PLN 37.50 for children
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Self-parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Karpacz Skalny offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercure Karpacz Skalny Hotel
Mercure Karpacz
Mercure Skalny Hotel
Mercure Skalny
Mercure Karpacz Skalny Hotel
Mercure Karpacz Skalny Karpacz
Mercure Karpacz Skalny Hotel Karpacz

Mercure Karpacz Skalny Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 167 reviews
Rating 8 - Good. 63 out of 167 reviews
Rating 6 - Okay. 19 out of 167 reviews
Rating 4 - Poor. 3 out of 167 reviews
Rating 2 - Terrible. 0 out of 167 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great dog friendly hotel

Dog friendly and air conditioned rooms. Walking distance to town centre. Swimming pool and sauna included at no extra cost which was a great way to relax after a day of exploring. Buffet style breakfast with lots of local food options to choose from.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. Cleaning could be better. The food was nice and there was a good variety of food. We preferred a la cart. The hotel is located close to the center of the town, but also surrounded by nature.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in war eine Katastrophe. Obwohl zwei Zimmer gebucht, war die Dame an der Rezeption der Meinung, nur ein Zimmer wäre gebucht. Erst nach mehrmaligem Vorzeigen der Buchungsunterlagen, bekamen wir das zweite Zimmer. Also immer Buchungsunterlagen dabei haben! Zimmer und Pool sind in die Jahre gekommen, müssten dringend modernisiert werden. Aber ansonsten ist es sehr urig, gerade im Restaurant. Man muss aber wissen, dass gefühlt jeder Gast mit einem Hund da ist. Muss man mögen, wenn man im Restaurant ist und man das Gefühl hat, man wäre im Zoo.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durchgängig renoviertes Hotel mit gutem Service

Durchgängig renoviertes Hotel mit gutem Service
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Wandern im Riesengebirge um Karpacz und der Schneekoppe der ideale Ausgangspunkt und sehr gute Unterkunft
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wygodnie

Miła obsługa , czysto , wygodnie , blisko lotniska
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was quite good near the main street in the city center. The staff was attentive and friendly. The building was clean. The lobby was newly renovated. There was a pool but small. The breakfast buffet was pricy for Poland (50zl a person) but not too festive. The ceiling in the dinning area was stained and the ceiling tiles were broken and, some, slightly coming out (like in 1-star motel). There was a problem with my reservation and both Orbitz and the Hotel blamed each other. It took 5h hours of my weekend trip and 6 agents (yes, 6) to fix this. Disappointing. Orbitz and Mercure need to review their reservation systems. The hotel needs to fix the ceiling in the dinning room. Unacceptable, in a hotel that costs (in Poland) near $100 a night.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war sehr schön. Das Hotel ist sehr kinderfreundlich.
Stayed 4 nights in Jan 2022
Verified

8/10 Good

KRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break in Karpasz

Good location to town centre, small beginner slope and ski school across the road. Common areas are recently refurbished, children playroom and swimming pool were excellent. Rooms are dated but very clean and comfortable enough. Spa treatments were very good and extremely reasonably priced. We enjoyed our stay !
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, room comfort

W sam raz na krótki pobyt.

Obiekt ma już swoje lata co widać gołym okiem. Pokój i łazienka ok chociaż mały remont i odświeżenie by się przydało. Lobby i bar odnowiona. Fajna sala zabaw dla dzieci. Restauracja czynna od 13 wiec jeśli która chce się napić kawy z jakimś deserem to niestety przekąski dopiero od 13. Obsługa miła i kompetentna.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
świetny pobyt. super lokalizacja. bardzo miła obsługa. dobre śniadania.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Dobra lokalizacja. Miła obsługa. Jedynie cena za parking wyższa niż w opisie.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

warto

Godny polecenia. Wszystko na plus. Bez zastrzeżeń.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima uitvalsbasis in Karpacz

Net buiten het centrum, vnl winkelstraat. 10 minuten lopen of zoals voor ons: 5 minuten fietsen. Een fraai hotel dat voor ons 2 eigenlijk perfect was. Een prima punt om je wandeltocht(en) mee te beginnen. Er begint er zelfs 1 recht tegenover het hotel!. Wij zouden hier zeker terugkomen mochten we hier ooit weer naartoe gaan.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this hotel and everything was perfect.
Stayed 4 nights in Aug 2020
Verified

8/10 Good

Bartlomiej

Liked: Staff & service, property conditions & facilities, room comfort
Dobra lokalizacja, dobre śniadania. Dużo niedogodności związanych z koronawirusem. Drogi parking.
Stayed 4 nights in Aug 2020
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam hotel Mercure

Hotel czysty, zadbany, blisko centrum. Obsługa uśmiechnięta, pomocna, z pewnością stanowi duży walor hotelu. Pokoje wygodne i czyste, aczkolwiek nie były sprzątane podczas pobytu. Hotel wydaje się być bezpiecznym miejscem do spędzania urlopu w czasach pandemii, w wielu miejscach można znaleźć płyny do dezynfekcji, obsługa nosi maseczki, z pokoju zabaw wyniesione zostały zabawki, które ciężko szybko oczyścić, wszędzie oznaczenie dotyczące zachowania ostrożności - dla zapominalskich. Polecam, jeśli ktoś się wybiera do Karpacza, bo nawet w deszczową pogodę można doskonale odpocząć w hotelu.
Stayed 4 nights in Jul 2020
Verified

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam na pobyt z dziecmi.wszedzie blisko, wiele atrakcji w okolicy, bardzo nila obsluga
Stayed 5 nights in Sep 2019
Verified

8/10 Good

SGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht weit vom Ortskern entfernt. Ruhige Lage. Frühstück gut, beim Abendessen sich 2 x vergewissern das man auch richtig verstanden wurde. Betten etwas zu weich für mich aber Zimmer sauber und OK. Leider nur ZDF zu empfangen.
Stayed 4 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer o.k. Personal freundlichen, für unseren kurz Aufenthalt super i.O.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Elwira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super wypoczynek !!!

Bardzo miło wspominam pobyt w Mercury Karpacz.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Personal und Service waren sehr gut ,das Frühstück wie immer super. Das Spielzimmer für größere Kinder eine sehr gute Idee, die ausgebaut werden sollte ,vielleicht 2 ,3 Standbikes oder Soccertische.🙂 Am Wochenende 13.07,14.07 wurde Zi. 304 keine Bettengemacht,Handtücher aufs Bett geschmissen und die Ablagen nicht aufgeräumt.(Hoffentlich einmalig) 😠
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dobry hotel z paroma mankamentami.

Hotel ma już swoje lata ale jest dobrze zlokalizowany (blisko centrum oraz szlaków górskich). Do dyspozycji gości mały basen, jacuzzi, sauny (sucha, mokra) oraz sala fitness. Niestety brakuje tam zbiornika na wodę pitną. Pokoje przestronne, czyste. Przyczepiłbym się jedynie do poduszek (do dyspozycji są bardzo duże lub maleńkie) w pokojach. Niestety po dwóch dniach pobytu bolały nas szyje. Dodatkowym mankamentem była zmienna temperatura wody podczas mycia - trzeba uważać aby się nie poparzyć. Reasumując pomimo kilku mankamentów mogę polecić wszystkim ten hotel oraz pobyt w Karpaczu.
Stayed 2 nights in Jul 2019