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Hotel Los Lagos Spa & Resort

3.5 star property
VIP Access

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Photo gallery for Hotel Los Lagos Spa & Resort

Hot springs
Breakfast, lunch, dinner served; international cuisine
Aerial view
Front of property
Aromatherapy, hot stone massages, deep-tissue massages, body wraps

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Place, Los Lagos Hot Springs
    ‪2 min walk‬
  • Place, Kalambu Hot Springs
    ‪13 min walk‬
  • Place, Baldi Hot Springs
    ‪16 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(128 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(47 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

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About this property

Hotel Los Lagos Spa & Resort

This smoke-free hotel features 11 outdoor pools, a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a nightclub and a bar/lounge. Housekeeping is available on request.
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with a safe and a hairdryer. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide and Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Our customers tell us that they can't get enough of the free breakfast at Hotel Los Lagos Spa & Resort. During your stay, you're just a quick walk from Los Lagos Hot Springs. Free WiFi in public areas, free self-parking and 11 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy international cuisine while dining at Las Palmas
  • Splash around at the waterslide or swim in the indoor and 11 outdoor pools
  • Indulge with hot stone massages, body wraps or manicures and pedicures at the spa
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes hot springs, horse riding/rentals and kayaking
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Los Lagos Hot Springs and 13 minutes on foot from Baldi Hot Springs
  • Airport and local-area shuttle service available for a fee
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Kayaking
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 32500
  • Christmas Eve (24 December) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CRC 42500

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 6:00 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1102 out of 1379 reviews
Rating 8 - Good. 187 out of 1379 reviews
Rating 6 - Okay. 47 out of 1379 reviews
Rating 4 - Poor. 29 out of 1379 reviews
Rating 2 - Terrible. 14 out of 1379 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was nothing about this stay that wasn't great. The resort grounds were beautiful, food was exceptional and the service was 5-Star. Highly recommend this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Junqi

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Affordable price with good amenities and clean resort. More than 10 hot springs, also staff cleans the room daily. Excellent
Stayed 5 nights in Nov 2025

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, amenities
Everything we're ok
Stayed 1 night in Nov 2025

8/10 Good

suman, Raleigh

Room is good but hospitality can be better. We
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Staff was mostly great. Great value. Can’t say enough about the grounds - just WOW!
Stayed 4 nights in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very big and it was cleaned every day. The overall property was also big and had many amenities like the hot springs. The water in the hot springs was drained and refilled everyday to keep it clean. The food was also very good including the breakfast, and pizza from the bar.
Stayed 3 nights in Nov 2025

10/10 Excellent

matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

Krishna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Costa Rica
Stayed 3 nights in Nov 2025

10/10 Excellent

Daria

Stayed 1 night in Nov 2025

10/10 Excellent

Bhanu

Stayed 3 nights in Nov 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean and spacious room
Stayed 3 nights in Nov 2025

6/10 Okay

Chanie

Stayed 3 nights in Nov 2025

8/10 Good

Kristen

Travelled with family
Liked: Amenities, property conditions & facilities
Great staff at bar. Beautiful property. Loved the pools
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Carlos, San Nicolaas

Liked: Cleanliness, amenities, property conditions & facilities
great experience at Los Lagos.. room was spacious.. surrou ded by nature.. great option for breakfast.. Staff excellent.. we will revisit again
Stayed 3 nights in Oct 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2025

10/10 Excellent

Kumana, Oshawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical breakfast offerings. Pools are great as they located around memorable surrounding of the volcano and professionally manicured garden. Definitely worth the price for the stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher, Portsmouth

Travelled with group
Liked: Cleanliness, property conditions & facilities
Yes clean rooms and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Will definitely recommend to a friend and family and come back again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaroslaw

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay, rooms, breakfast, resort, swimming pools simply everything!!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Farzad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and kind staff Beautiful and well maintained hot spring pools - not sure if it's because it's not high tourist season or if they are making sure things are well kept Large breakfast selection We had a rental car but hotel provides a convenient shuttle all day and night
Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The room was clean, the restaurant was delicious, and the spas, the best part! Right near the volcano. We will be going back.
Stayed 2 nights in Nov 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hill for walking back and forth to the pool or breakfast are. Shuttle service required waiting.
Stayed 2 nights in Nov 2025

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Good Hotel, friendly staff. Pura Vida!
Stayed 2 nights in Nov 2025

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family loved our stay here! It was incredible and super hard to leave here. The hot springs were amazing, the views, and activities they had around the resort! Breakfast in the morning was wonderful. Highly recommend this place!
Stayed 3 nights in Nov 2025

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