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Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Hot springs
Property video
Poolside bar
Outdoor spa tub
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Place, Natura Eco Park
    ‪2 min walk‬
  • Place, Go Adventure Park
    ‪8 min walk‬
  • Place, Los Lagos Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Thermal)

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(43 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Volcano Lodge Hotel & Thermal Experience

This smoke-free lodge features 4 outdoor pools, a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a rainfall showerhead and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Natura Eco Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a sauna and a playground
  • Guests love the breakfast and restaurant
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1005 reviews
Rating 8 - Good. 189 out of 1005 reviews
Rating 6 - Okay. 47 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

XIAO YING

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and good service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Amenities at hotel were nice. Sometimes in evening felt ignored if you were not directly in the restaurant for food. Hot tub great and individual room hot tub nice. A little bit too hot. I wish there was a way to add some cold water to moderate it. Grounds lovely and felt very private. Felt safe. Nice to walk around. Staff overall nice and helpful. Clean rooms and towels.
Stayed 3 nights in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Great room. We loved the grounds. The restaurant was delightful. Everyone was so friendly. The soaking pools were perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Likai

Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location thermal pools everywhere. Free awesome breakfast. Close to town
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent experience for our family with a toddler. Many families, playground and pools. We had a private thermal pool and the backyard was 5 star. Inside was rustic cozy (3 star). The outside grounds, thermal pool and breakfast 5 star.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, the pools and hot springs were lovely. The room we had would have had the patio facing out to the volcano which would have been amazing (just it was overcast when we were there so didn't get the volcano view sadly). But the breakfast is great as well
Stayed 2 nights in Nov 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Outstanding location with wonderful on-site thermal pools!
Stayed 5 nights in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place worked fine, but it is pretty dated. The hot springs are kind of gross to be honest, but the pool is nice. Restaurant and food were pretty good. Room was clean, but a little dated. The whole place just looked like it was in need of an overhaul.
Group hot springs
Junior suite private hot spring
View of volcano
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Kwabena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing good. The thermal experience is worth it! Views of the volcano and wildlife I felt relaxed and connected with nature! Friendly staff with amazing and recommendations on activities and local food Amazing time!!
Stayed 2 nights in Nov 2025

8/10 Good

Linda

Stayed 2 nights in Nov 2025

10/10 Excellent

Opher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, enjoyed the hot pools very much.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Amazing hot springs
Stayed 7 nights in Nov 2025

10/10 Excellent

Kaitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful. Having the hot springs on site after a day of adventures is a major plus
Stayed 7 nights in Nov 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. Front desk was very helpful. We loved the restaurant for breakfast and dinner. Our massages and facials were fantastic.
Stayed 5 nights in Nov 2025

10/10 Excellent

Wilmare o

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice resort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was very helpful. I would suggest restricting children from thermal jungle after 6 pm and limit to adults only
Stayed 3 nights in Nov 2025

10/10 Excellent

Marsha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Derek

Stayed 3 nights in Nov 2025

10/10 Excellent

ALAIN

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable. No me gusto que si no avisabas no te cambiaban ni las toallas.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was create with a big patio to sit outside and enjoy the amazing views. Staff was soo friendly and helpful. Food was phenominal
Stayed 3 nights in Nov 2025

8/10 Good

Jeromey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was nice. The hotel amenities were very nice. The thermal spas were very relaxing the hotel property was beautiful. We were able to see many different wildlife. The only complaint I had was when we went to the restaurant to host was on his phone and when we told him we were just going to the bar to have drinks, he rolled his eyes, but the rest of the staff was very pleasant
Stayed 1 night in Nov 2025