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4.2 out of 5

"The hotel is very close to the railway station which is convenient, but also means it is too noisy to have a window open during the night. No probl ... " More

By a verified traveller on Mon 30 Oct 2017

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Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€71* Per night/room 24 May - 25 May

Business Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Business Twin Room, 2 Single Beds (Plus)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Business Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Business Room (Plus)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at IntercityHotel Mannheim. During your stay, you're just a quick walk from University of Mannheim. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from University of Mannheim and 8 minutes on foot from Mannheim Palace
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

IntercityHotel Mannheim ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for IntercityHotel Mannheim

Everyone (11) Business (2) Couples (5) Family (4) Other (2)
3 out of 5

Good city centre location

Pros: Proximity to town centre
Cons: Staff responsiveness/leadership - don't hide in the back office when there is an unhappy customer at the front desk.
The hotel is very close to the railway station which is convenient, but also means it is too noisy to have a window open during the night. No problem if the air conditioning is working, but that was not the case for 1 of the 2 rooms we had for the week. I found the staff slow to respond to the issue, they seemed more hopeful that the problem would go away rather than proactively resolve it. As we were at the hotel for the week it was worth persevering, and was eventually fixed on the last night. Rooms were modern, kept very clean, and were comfortable overall.

Posted by , from London on 30 Oct 2017

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5 out of 5

Business Trip

great little hotel in centre of Mannheim next to the Train Station. Modern, clean, comfortable. Lovely breakfast. Staff very helpful! would return

Posted by on 4 Feb 2015

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4 out of 5
Alles gut

Posted by on 30 Oct 2022

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5 out of 5

Posted by on 15 Sep 2022

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4 out of 5

Posted by on 24 Jan 2022

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5 out of 5

Posted by on 19 Oct 2020

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4 out of 5
Alles top alles in der nähe freundliches personal

Posted by , from Zürich on 26 Jul 2020

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4 out of 5
das checkin ging äusserst schnell. personal sehr freundlich und professionell. zimmer sehr sauber und ruhig.

Posted by on 9 Dec 2019

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5 out of 5
Das Hotel ist sehr zentral, direkt beim Bahnhof gelegen. Der Empfang war zuvorkommend und freundlich, das Zimmer sehr sauber, schön eingerichtet und zweckmässig. Bei geöffnetem Fenster war es zu laut zum schlafen, die Luftqualität war aber auch bei geschlossenem Fenster gut. Das Frühstücksbuffet war vielseitig und lecker. Für Kurzaufenthalte, Geachäftsreisen u.ä. kann ich das Hotel absolut empfehlen.

Posted by on 27 Oct 2019

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Comment from Hotel Management

2 Nov 2019 by Joachim Sommer

Lieber Gast, vielen Dank für Ihre sehr gute Bewertung unseres Hauses! Ich freue mich, dass Sie sich bei uns rundum wohl gefühlt haben. Bitte besuchen Sie uns bei Ihrem nächsten Aufenthalt in Mannheim wieder! Herzliche Grüße, Joachim Sommer Direktor

4 out of 5

Posted by on 28 May 2019

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About the IntercityHotel Mannheim

Location Schlossgartenstr. 1, Mannheim, BW 68161

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at IntercityHotel Mannheim. This 4-star Mannheim hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 11 levels
  • Built in 2010
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Mannheim (MHJ-Mannheim Central Train Station) (0.5 km / 0.3 mi)
  • Metro station: MA Central Station Tram Stop (0.2 km / 0.1 mi)

Room Amenities

IntercityHotel Mannheim offers 155 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Films for purchase
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.

IntercityHotel Mannheim has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 31.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will send an invoice for all bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Debit cards
  • Online penalty collection
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Nearby parking fee: EUR 32.40 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 31.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterCityHotel Hotel Mannheim
  • InterCityHotel Mannheim
  • Mannheim InterCityHotel
  • InterCityHotel Mannheim Hotel
  • IntercityHotel Mannheim Hotel
  • IntercityHotel Mannheim Mannheim
  • IntercityHotel Mannheim Hotel Mannheim

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.