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Best Western Valley Hotel

3.0 star property

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Executive Room, 1 Queen Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Terrace/patio
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Buildwas Road, Ironbridge, Telford, England, TF8 7DW
  • Place, Ironbridge Gorge
    ‪1 min walk‬
  • Place, Iron Bridge
    ‪11 min walk‬
  • Place, Ironbridge Museum
    ‪15 min walk‬

Room options

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Best Western Valley Hotel

Riverwalk hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Valley Hotel offers 44 accommodations with a safe and complimentary bottles of water. 26-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Valley Hotel. During your stay, you're just a quick walk from Ironbridge Gorge. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests speak favourably about the area's walkability and the overall condition of the property
  • Steps from Ironbridge Gorge and 5 minutes on foot from Museum of the Gorge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1345 square feet (125 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Valley Hotel. Self parking is free.

This 3-star Telford hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Best Western Valley Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Valley Hotel Telford
Best Western Valley Hotel
Best Western Valley Telford
Best Western Valley
Best Valley Hotel Telford
Best Western Valley Hotel Hotel
Best Western Valley Hotel Telford
Best Western Valley Hotel Hotel Telford

Best Western Valley Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 400 reviews
Rating 8 - Good. 139 out of 400 reviews
Rating 6 - Okay. 50 out of 400 reviews
Rating 4 - Poor. 10 out of 400 reviews
Rating 2 - Terrible. 6 out of 400 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very friendly staff. The grounds were beautiful and a lovely walk by the river straight into ironbridge. Breakfast was great lots of choice and excellent quality 👌 The old bad thing was the matress was not very comfortable very lumpy.
Stayed 2 nights in Aug 2025

8/10 Good

Janina

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bedroom

The room is too small. The double bed is too small. Electric shower is unliked.
Stayed 3 nights in Jul 2025

10/10 Excellent

BEV

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel very friendly staff and beautiful surroundings.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas, Durham

Liked: Cleanliness, amenities, property conditions & facilities
Central, relaxing and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Annette Pete

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place for 1 night. Water in shower is hard to control
Stayed 1 night in Jun 2025

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Considerig that this is a listed building, they have done just about everything they can to bring it up to todays modern standards. One example is, they are not allowed to install a lift.
Stayed 2 nights in Jun 2025

8/10 Good

Laurence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very pleasant location. Everything clean neat and tidy.
Stayed 1 night in Jun 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for visiting Ironbridge

Great place to stay for visiting Ironbridge and the surrounding area. The staff were friendly and helpful, the room was comfortable and the food very good. Highly recommended
Stayed 3 nights in May 2025

6/10 Okay

Clare

Stayed 2 nights in May 2025

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, 2 mins walk from the high street and river, would stay again
Stayed 1 night in May 2025

10/10 Excellent

Carol

En

Received a good welcome. Room was spacious with a lovely view. Excellent meal in the restaurant with really good service.
Stayed 1 night in May 2025

8/10 Good

Pete

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Paul

Stayed 2 nights in Apr 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very friend staff. Lovely location. Checked into room but it soon proved to be in a noisy location with an entry door being banged shut by other guests. Needed a soft closure fitted. I was moved to another room which was lovely and seemed to have been refurbished. Bed was a bit soft but that’s personal preference. Food and service in the restaurant was excellent.
Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 1 night in Apr 2025

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Overall service was excellent. Attended for a wedding which went very well. Very impressed at the friendliness of all the staff. Food was of high standard. Excellent stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Shane

Stayed 1 night in Mar 2025

6/10 Okay

Ian, Calne

Business traveller
Liked: Cleanliness, staff & service
An old-style hotel but conveniently located with good parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel, right on the river. Great breakfast and staff are very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place for me to stay when visiting relative. Always friendly staff and very helpful. Food good too.
Stayed 2 nights in Feb 2025