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Staybridge Suites Plano - The Colony by IHG

3.0 star property

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Photo gallery for Staybridge Suites Plano - The Colony by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Point of interest
Restaurant
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5280 Memorial Drive, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪5 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪8 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Kitchen

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(27 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Kitchen

9.6 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

Combined shower/bathtub, free toiletries, towels

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

Combined shower/bathtub, free toiletries, towels

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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About this property

Staybridge Suites Plano - The Colony by IHG

Suburban hotel with free breakfast and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a business centre and a children's pool are on-site.
Staybridge Suites Plano - The Colony by IHG offers 98 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This The Colony hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Plano - The Colony by IHG. During your stay, you're just a quick walk from Hawaiian Falls The Colony. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Grandscape and 6 minutes from Legacy West
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Plano - The Colony by IHG offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A library, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites Plano - The Colony by IHG. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star The Colony hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Plano Colony Hotel
Staybridge Suites Plano Colony
Staybridge Suites The Colony Frisco
Staybridge Suites Plano Colon
Staybridge Suites Plano The Colony
Staybridge Suites Plano The Colony an IHG Hotel
Staybridge Suites Plano - The Colony by IHG Hotel
Staybridge Suites Plano - The Colony by IHG The Colony
Staybridge Suites Plano - The Colony by IHG Hotel The Colony

Staybridge Suites Plano - The Colony by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 666 reviews
Rating 8 - Good. 115 out of 666 reviews
Rating 6 - Okay. 48 out of 666 reviews
Rating 4 - Poor. 27 out of 666 reviews
Rating 2 - Terrible. 28 out of 666 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is always clean, and the breakfast have good options.
Stayed 2 nights in Oct 2025

4/10 Poor

Shelly

Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Stayed 2 nights in Oct 2025

4/10 Poor

Shelly

Liked: Cleanliness, property conditions & facilities

Very rude morning front desk

The hotel tried charging my card for the stay before I arrived even though I chose the pay at the property. I then had people above me being extremely loud playing music very loud all night and very early the next morning, when I spoke to the front desk I was told nobody else complained and they would be leaving that day. They are still at the location and very loud.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice balcony suite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and spacious.
Stayed 3 nights in Oct 2025

10/10 Excellent

Della

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Sep 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Nadia

Stayed 8 nights in Sep 2025

4/10 Poor

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our AC unit did not work & was blowing warm air. From desk was notified and we were thanked
Stayed 1 night in Sep 2025

10/10 Excellent

Loletha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff. It’s always a great stay when we come
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

10/10 Excellent

Jeton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice and helpful.
Stayed 4 nights in Sep 2025

4/10 Poor

Shakeel

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bads: In my room . Sleeper couch was ripped . Refrigerator kept making ticking noice . Bathroom flush was slow . Garage disposal was not working properly . I think overall property needs attention to details and some upgrades Goods: Breakfast is very good at this property . Staff is friendly .
Stayed 5 nights in Sep 2025

10/10 Excellent

Darnell E

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!!
Stayed 3 nights in Aug 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
there was a smell coming from the room and the sink in the kitchen needed repairs. The rest of the room was great, service was great and breakfast was great
Stayed 2 nights in Aug 2025

6/10 Okay

Nia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

2/10 Terrible

Kaley

Disliked: Cleanliness, staff & service, property conditions & facilities
There was excessive mold on the AC output, the AC intake was excessively dirty and dusty, stains on bedding, dirty toilet, and a bug in the nightstand. Asked for a refund but was told no because I had been there longer than one hour, it had been two. Ended up walking out on a two night reservation due to feeling unsafe and unclean. Finally got a refund for the second night after several rounds with hotel and Expedia.
Dirty toilet.
Moldy AC output.
Dirty AC intake.
Blackout curtains are not.
Stayed 2 nights in Aug 2025

8/10 Good

Elesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and food options were slim. It could have been better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eulalio

Stayed 1 night in Apr 2025

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Richetta

Stayed 2 nights in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door was open at arrival, looked like room had not been cleaned in some areas. Pool was nothing like the pictures on the website.
Stayed 1 night in Jul 2025