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The Parkview Hotel

3.5 star property

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Photo gallery for The Parkview Hotel

Front of property
Parkview Double | 1 bedroom, premium bedding, laptop workspace, iron/ironing board
Lobby
Fitness facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
713 E Genesee St, Syracuse, NY, 13210
  • Place, The Oncenter
    ‪10 min walk‬
  • Place, Syracuse University
    ‪13 min walk‬
  • Place, JMA Wireless Dome
    ‪19 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪14 min drive‬

Room options

View all photos for Parkview King

1 bedroom, premium bedding, laptop workspace, iron/ironing board

Parkview King

9.0 out of 10
Wonderful
(111 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Parkview Suite

Parkview Suite | 1 bedroom, premium bedding, laptop workspace, iron/ironing board

Parkview Suite

9.4 out of 10
Exceptional
(48 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Parkview Double

Parkview Double | 1 bedroom, premium bedding, laptop workspace, iron/ironing board

Parkview Double

8.2 out of 10
Very good
(62 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Parkview King Accessible

1 bedroom, premium bedding, laptop workspace, iron/ironing board

Parkview King Accessible

9.2 out of 10
Wonderful
(28 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Parkview Hotel

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a meeting room are on-site.
The Parkview Hotel offers 83 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the convenient parking at The Parkview Hotel. During your stay, you're just a quick walk from Community Folk Art Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • Within a 15-minute walk of Everson Museum of Art and The Oncenter
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at The Parkview Hotel. Self parking is free.

This 3.5-star Syracuse hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1920
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Parkview
Parkview Hotel BW Premier Collection Syracuse
Parkview Hotel Syracuse
Parkview Syracuse
Parkview Hotel BW Premier Collection
Parkview BW Premier Collection Syracuse
Parkview BW Premier Collection
The Parkview Hotel Hotel
The Parkview Hotel Syracuse
The Parkview Hotel Hotel Syracuse
The Parkview Hotel BW Premier Collection

The Parkview Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 863 out of 1530 reviews
Rating 8 - Good. 380 out of 1530 reviews
Rating 6 - Okay. 144 out of 1530 reviews
Rating 4 - Poor. 83 out of 1530 reviews
Rating 2 - Terrible. 60 out of 1530 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Stayed 1 night in Jan 2026

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service
Clean room. Very convenient location.
Stayed 1 night in Jan 2026

10/10 Excellent

Shelley

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and kind staff, great value
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Oct 2025

2/10 Terrible

Krystian

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Keys to our rooms didn’t work , drainage in sink and tubs are terrible. Heater way too loud
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Staff & service, amenities
Room was excellent
Stayed 1 night in Jan 2026

6/10 Okay

Deborah

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Nice people who were often not around to help and limited breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff assisted w a parking issue and an mis numbered room key. Super attentive. Clean. Quiet. Recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love this hotel. I hope it doesn’t change. The elegant feel and lovely social spaces are wonderful. The staff is exceptional.
Stayed 3 nights in Dec 2025

6/10 Okay

Jami

Travelled with group
While reviewing hotels I chose this one because the reviews were good and it said there was dining in and bar area. The images showed plates food and cocktails, none of this! Check in was nice, staff pleasant & helpful. Throughout the stay I realized a few things. The plugs on the lamps weren’t working they loose and had to pull the whole stand out to use plugs in wall. The 2nd day as we were leaving we met housekeeping in the hall she asked if we needed anything we told her we needed towels, washcloths and that she could refresh room, upon return 8 hrs later we came in & there were still dirty towels in a pile in the bathroom, no clean towels and garbage’s were not emptied. Later that night went down to get a drink and the vending machine is out of order. While waiting to ask where to get a drink cuz the front desk was checking in a new person I overheard the attendant say $50 for incidentals where they told me $100. The clerk at front desk did give me 2 bottles of water and the towels I needed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nina

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were spotless and staff were helpful and nice! A classic elegance to the hotel entry and lobby area. They do provide a complementary breakfast; at the hotel as well which is nice! Would book again! Close walking distance restaurants behind the hotel. Taco Tuesday any one a nice taco shop and more !
Spacious rooms
Classic deco
Stayed 1 night in Jan 2026

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a lot of food and it was not hot The rest was real good!
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Our stay with nice the staff were very pleasant and our room was very clean. Five stars
Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was spotless and both hotel clerks I encountered were very kind and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
No kitchen breakfast ok
Stayed 1 night in Jan 2026

10/10 Excellent

Laurie

Stayed 1 night in Jan 2026

10/10 Excellent

Cathleen

Liked: Cleanliness, amenities, property conditions & facilities
Good feel to the hotel, very cute place.
Stayed 1 night in Jan 2026

10/10 Excellent

Niner

Stayed 1 night in Jan 2026

8/10 Good

Rosalie

The front desk staff were very nice and helpful. The room was clean. It has a nice
Stayed 1 night in Jan 2026

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We arrived late (11:30pm) for a college tour. The front door was locked. The woman at the front desk was yelling something at us through the door and wouldn't let us in. She had a mask on so I really couldn't figure out what she was saying. Eventually I realized she was asking if we had a reservation. When I indicated we did she finally let us in. She then proceeded to take close to 15 minutes to check us in. While she was checking us in another gentleman came to the door and experienced the same thing. After he was let in the woman behind the counter told us that people try to get into the hotel without reservations. The room was clean. The complimentary breakfast had a nice variety but the coffee was terrible. When taking a shower the pipes make in incredibly loud screeching noise like the pressure was too much. It was so loud it woke up everyone else in the room.
Stayed 1 night in Jan 2026

2/10 Terrible

Justine

Liked: Cleanliness
Disliked: Staff & service
I was treated like a criminal who broke in and stayed illegally. I had prepaid for a room and checked in at the front desk, giving my credit card for a deposit authorization, and my license for ID verification. The manager arrived at my door the next morning with the cleaning staff, ready to key into my room, in spite of the fact that it was 3 hours prior to checkout time and I had the do not disturb on my door. I had to get up and get dressed while the manager waited outside my door. She was rather unfriendly as she said she had no records of me and I needed to tell her who I was. She left to go investigate. I then received confirmation that I had been booked by her for another night at the hotel, paid with my visa. Calling the front desk to complain, she was rude and unapologetic. I’m leaving this hotel assuming I will need to dispute the charges on a second night I gave no authorization for, and certainly didn’t approve using my credit card. I had stayed once before and it was perfect. Can’t say the same for this stay. Rude, unprofessional behavior by the manager completely ruined my stay. I was offered no compensation or even a warm demeanor.
Stayed 1 night in Dec 2025

10/10 Excellent

John, Cranford

Stayed 1 night in Jan 2026