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Best Western Gallup West

2.5 star property

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Photo gallery for Best Western Gallup West

Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired Internet, bed sheets
Dining
Business centre
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
111 Twin Buttes Road, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min drive‬
  • Place, Rex Museum
    ‪6 min drive‬
  • Place, Gallup Cultural Center
    ‪6 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free wired Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(107 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free wired Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired Internet, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired Internet, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired Internet, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, free wired Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator&Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator&Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Double Accessible-1 King Mobility Accessible Communication Assistance Roll In Shower Microwave And Refri

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking, Chair With Ottoman

Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

1 King Bed, Nonsmoking, Chair With Ottoman

  • Sleeps 2

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About this property

Best Western Gallup West

An indoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Gallup West offers 60 accommodations with coffee/tea makers and a hairdryer. 35-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Gallup hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Gallup West gets good marks from our customers. During your stay, you'll be close to Rio West Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Rio West Mall and 7 minutes from Plaza del Norte
  • Cats and dogs welcome for a fee
Best Western Gallup West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Gallup West. Self parking is free.

This Gallup hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 17

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 2.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 17 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Best Western Gallup West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 714 out of 1239 reviews
Rating 8 - Good. 321 out of 1239 reviews
Rating 6 - Okay. 108 out of 1239 reviews
Rating 4 - Poor. 50 out of 1239 reviews
Rating 2 - Terrible. 46 out of 1239 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Diana

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Nov 2025

10/10 Excellent

Marcia

Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Everett E

Liked: Cleanliness, staff & service, amenities
The was nice clean and warm.
Stayed 1 night in Nov 2025

10/10 Excellent

tyrell

Liked: Cleanliness, staff & service, amenities
Rooms were clean and staff was friendly
Stayed 2 nights in Nov 2025

8/10 Good

Hampton

Business traveller
Liked: Staff & service, amenities
Staff was great room was restroom was still little dirty
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

John, Peyton

Disliked: Cleanliness, amenities, property conditions & facilities
You stole my money.
Stayed 1 night in Nov 2025

10/10 Excellent

Camille

Stayed 1 night in Nov 2025

2/10 Terrible

John, Peyton

Disliked: Cleanliness, amenities, property conditions & facilities
You stole my money
Stayed 1 night in Nov 2025

8/10 Good

Kathy

Stayed 1 night in Nov 2025

8/10 Good

Gwen

Stayed 1 night in Nov 2025

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing the tub drain cap woils not stay open to allow the water to drain while showering. Had to stuff a soap bar under the cap to allow thw water to drain.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was spotlessly clean and very well suited to staying in with a pet. The staff was lovely and so helpful and the layout of the hotel was great for pets as we were all kind of clustered at the end of the hall on the second floor with easy access to an area in back of the hotel for pet relief. The breakfast room was amazingly clean and the breakfast, while very standard scrambled eggs, salty little sausages and some rehydrated hash browns with flip over waffles, was quite adequate and included in the price of the room. $30 pet fee was okay with me considering the cleanliness of the room. Beds were comfortable and plenty of outlets to plus things in. Only issue was a lightbulb out over the vanity which I forgot to tell the front desk about when we checked out. Convenient on/off the highway. We got food from the Oasis restaurant and it was great - local told me about it.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. Areas of improvement is cleanliness. Bathroom tile floor was very dirty, had hair from previous guest on the floor and the tub. Some areas of mold on the grout around the bathtub and along the wall in the bathroom. Overall the bathroom just needed a deep cleaning, tub, floors, and toilet. The rest of the room was appropriately cleaned.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked the room an hour before arrival. Smooth check in. Clean room and there was coffee and breakfast in the morning. Only bad thing was barking dogs. There seemed to be a lot of dogs.
Stayed 1 night in Nov 2025

10/10 Excellent

Bailey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stop for a night. Had someone above us with loud steps but it didn’t bother us. Breakfast was simple but enough options for all ages.
Stayed 1 night in Nov 2025

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Decent accommodations, clean room. Evening desk clerk was not particularly pleasant. Was not overtly unpleasant, just seemed put out with questions or assistance. Not friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl, Durango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our grandsons were excited they had a working pool, the last several Hampton Inn had the pool closed. The room and hotel was clean. It is an older property that has missing and broken grout and tiles in the bathroom. I always wipe down all surfaces with sanitising wipes and pleasantly surprised that the wipes didn’t show dirt after cleaning surfaces. The front desk and breakfast personnel were a delight to meet. It is off the highway so there was some road noise so if you need total quiet you need to be aware. Overall would stay here again
Stayed 1 night in Nov 2025

8/10 Good

Pam

Stayed 1 night in Oct 2025

6/10 Okay

Peggy

Stayed 1 night in Nov 2025

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imagine going to breakfast and the staff member, Cecilia, greets you with a huge smile, a good morning greeting and invites you to share in her HOMEMADE biscuits and gravy!! Kudos to this lovely lady who has worked at this hotel for the past 25 years! Hard working people like Cecilia represent the heart and soul of America!! Thank-you Cecilia for starting our long road trip with a smile on our face.
Stayed 1 night in Nov 2025