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Mercure Lisboa Hotel

4.0 star property

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Photo gallery for Mercure Lisboa Hotel

Front of property – evening/night
A hotel room with two beds, a large window with a view, a chair, and a nightstand with a lamp.
Meeting facility
Miscellaneous
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Av. Jose Malhoa, 23, Lisbon, 1099-051
  • Place, Lisbon Zoo
    ‪7 min walk‬
  • Place, Gulbenkian Museum
    ‪15 min walk‬
  • Place, El Corte Ingles Mall
    ‪15 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Privilege, Superior Twin Room, 2 Single Beds

A hotel room with two beds, a large window with a view, a chair, and a nightstand with a lamp.

Privilege, Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a view of the city through the window.

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege, Superior Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Privilege, Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a bedside table with a lamp, a small table with a chair, and a window with curtains.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Exterior
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includes taxes & fees
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About this property

Mercure Lisboa Hotel

An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and dry cleaning.
Mercure Lisboa Hotel offers 104 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with premium cable channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Lisboa Hotel. During your stay, you'll be within walking distance of Gulbenkian Museum. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Gulbenkian Museum and El Corte Ingles Mall
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at Mercure Lisboa Hotel. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Lisboa Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 to 16 for adults and EUR 16 to 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults and EUR 16 to 16 for children
  • Covered self-parking fee: EUR 12 per day
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lisboa
Hotel Mercure Lisboa
Lisboa Hotel
Lisboa Hotel Mercure
Lisboa Mercure
Mercure Hotel Lisboa
Mercure Lisboa
Mercure Lisboa Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Lisbon
Mercure Hotel Lisbon
Mercure Lisboa Hotel Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Hotel Hotel Lisbon

Mercure Lisboa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1007 reviews
Rating 8 - Good. 426 out of 1007 reviews
Rating 6 - Okay. 105 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient to shops and dining.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aliash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joaquim

Liked: Cleanliness, staff & service, amenities
Top
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay were very good.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Navroz

Liked: Cleanliness, amenities
No porter, for a 4 star hotel that should be there. The parki g is not easily accessible. Needed toilet paper and the front desk ask me to go get it from the front desk.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to main points of interest, but easy to get to from city and airport - was here for a wedding and this worked out very well. great price for a nice hotel!! bathroom is spacious and rooms are clean
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

ZAHIR SADRUDIN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They advertised parking available. Did not say anything about having to pay for it. There was no porter service for luggage to the room. Getting in and out of parking is a challenge. Very narrow pathway in the basement
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A block from major metro transportation. Pool was nice and rooms were nice.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Roseshel

Liked: Cleanliness, staff & service
Property could use some TLC. Staff was great.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service at the Front Desk. Thank you to Ms. Luisa. She was very welcoming!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Rita

Liked: Cleanliness, staff & service
It is an acceptable place to stay, adequate cleanliness, friendly staff, good buffet breakfast and close to the metro station
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Neeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well located from the station and the airport. It is safe and comfortable.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay ! Good location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

This was a great place to stay. Room was good size and clean. Breakfast was good. Walking paths and public transport close by. Staff friendly and helpful.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Nancy Martinez

Liked: Cleanliness, staff & service, amenities
Love the fact that this property is close to transportation bus and train and metro . Not a lot of food options around but the ones around it was pretty good, close to the shopping mall as well The staff is friendly and helpful and the size of the room was pretty substantial. The pool area is nice with the view of the area . The breakfast was good and fresh variety of choices would definitely come back
Stayed 7 nights in Jul 2025
Verified

8/10 Good

VIRGILIO

Liked: Amenities
Breakfast doesn’t have good selection of food and taking shower is not the best
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

mariusz

Good location but very dated building. Bathroom ceilings full of stains and tub full of pink
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kalpna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located near airport and great service
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was nice.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr

Was great, the hotel was exceptionally good , close to the city centre, all staff were nice and friendly, pool at the top, can’t ask for more.
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Roderick

Liked: Staff & service
Disliked: Cleanliness
Good but old
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, service, breakfast buffet
Stayed 9 nights in Dec 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, needs improves customer service

Pretty good hotel, nothing espectacular but pretty standard for an affordable price. Facilities were all working during my stay and the bed was comfortable.
Stayed 1 night in Feb 2025

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