Hub By Premier Inn London Westminster - Westminster Abbey

3.0 star property

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Photo gallery for Hub By Premier Inn London Westminster - Westminster Abbey

Breakfast and dinner served
Exterior
Reception
Breakfast and dinner served
Breakfast and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
21 Tothill Street, Westminster, London, England, SW1H 9LL
  • Place, Westminster Abbey
    ‪2 min walk‬
  • Place, St. James Park
    ‪2 min walk‬
  • Place, Big Ben
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

Standard Double Room

8.4 out of 10
Very good
(65 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Roll-in Shower

8.2 out of 10
Very good
(21 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hub By Premier Inn London Westminster - Westminster Abbey

Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out.
Hub By Premier Inn London Westminster - Westminster Abbey offers 346 accommodations.
During your stay at Hub By Premier Inn London Westminster - Westminster Abbey, you're just a quick walk from Westminster Abbey. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • To-go breakfast served daily for a fee
  • Services include luggage storage
  • Just a 3-minute walk from Westminster Abbey and 7 minutes on foot from Big Ben
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hub By Premier Inn London Westminster - Westminster Abbey also features express check-out and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily.
ProvenDough – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 8 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ProvenDough

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 18

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 8 per person
  • Off site parking fee: GBP 40 per day (0.7 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HUB London Westminster Abbey
HUB BY Prem INN London westminster Abbey

Hub By Premier Inn London Westminster - Westminster Abbey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 723 reviews
Rating 8 - Good. 212 out of 723 reviews
Rating 6 - Okay. 58 out of 723 reviews
Rating 4 - Poor. 20 out of 723 reviews
Rating 2 - Terrible. 16 out of 723 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Location is perfect for a quick 3 day weekend trip to London. Walk out the front doors and look to your right and you'll see the Abbey and Big Ben.
Stayed 3 nights in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Sink stopper was stuck down. Everything else was good
Stayed 1 night in Jan 2026

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean modern room. Coffee and tea 24 hours. Nice restaurant next door open until 3 am for snacks and drinks, centrally located. Excellent! Would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean everywhere. It worth
Stayed 3 nights in Jan 2026

8/10 Good

Welison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is helpful. The space is perfect for a couple. It needs a desk and a chair, more hangers, and a luggage rack. Then it would be perfect. It meets all needs very well. Quick access to everything. I recommend it and will return again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Great location very nice staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Teanna

Stayed 5 nights in Jan 2026

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location, felt very safe. Room were clean!
Stayed 3 nights in Jan 2026

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff was on the curt side, not terribly welcoming when visiting the bar and lounge area. The room photos were taken from a strategic angle that hides how tiny the room is- not suitable for anyone that has extra size to them, barely accommodated my husband and I and there is only one walking area on one side of the bed, so you have to scoot by anyone you are sharing the room with to pass. Also, why would anyone make a bathroom enclosed in glass- no privacy whatsoever, and no exhaust in the bathroom to exacerbate the concerns. Only provided with body wash shampoo combo and hand wash at the sink for amenities and hairdryer is mounted to the wall in a very awkward location to try to use it. I would summarize saying it is the most basic of basics with modern looking decoration
Stayed 5 nights in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Close to St. James’s Park tube station. Room was clean and sufficient space. Check-in and out were easy. We’ll definitely stay here again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Daeun

Stayed 3 nights in Dec 2025

8/10 Good

Cristal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Westminster Abbey and Big Ben. 2 blocks from subway entrance. Room was tiny, no real storage space for clothes. Hotel offered free coffee and tea.
Stayed 4 nights in Jan 2026

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No request was too difficult.
Stayed 4 nights in Jan 2026

10/10 Excellent

Georgi, Duluth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

JASON

Stayed 3 nights in Jan 2026

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, amenities
The location was fantastic. The room itself was not only dated, but far from functional. The complete lack of surfaces to store bags, small items, anything really, was almost comical. Since we did not want to store anything directly on a very stained rug, we requested some extra towels that we spread out to put our bags on. Having to get down to the floor in order to sift thru our luggage to do anything, was not a pleasant experience. A dresser, a low bench, a fold-away luggage rack . . . any of these items would have improved our experience massively.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adia Shani

Stayed 6 nights in Dec 2025

10/10 Excellent

Hui

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in a perfect location The staff were very friendly and welcoming throughout our stay. Having free coffee available 24/7 was a big plus and much appreciated. The hotel is in a great location, making it easy to get around London. The room was small, but that’s expected in London, so it was perfectly fine for our needs. Overall, a very pleasant stay and I would recommend it.
Stayed 3 nights in Dec 2025

6/10 Okay

Kristina

Travelled with partner
Rooms are incredibly small - not a bad thing if you’re just using it to sleep but was definitely tight for two people and their luggage. Air system didn’t work the best, and the shower didn’t have a fan so room would get incredibly muggy and humid when someone was showering. Breakfast buffet was good and staff was friendly enough. Location is fantastic for all the sight seeing spots!
Stayed 3 nights in Dec 2025

10/10 Excellent

Edgar

Stayed 4 nights in Dec 2025

10/10 Excellent

Paolo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sally

Stayed 3 nights in Dec 2025

8/10 Good

Paul

Travelled with partner
Liked: Amenities, property conditions & facilities
It’s good and location is perfect. Breakfast is reasonable priced and not bad. Only issue is the room is too small. There is no space to have two luggage open at the same time.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alicia

Stayed 6 nights in Dec 2025

2/10 Terrible

Alice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms AC & Heater is controled by the receptionist and customer service is not good at all. If you complain you will open a door for yourself trauma better not to say anything untill you leave. Staff gossipe will make get the same treat from all staffing. I did not like it.
Stayed 3 nights in Dec 2025