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Holiday Inn Express Middlesboro by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Middlesboro by IHG

Standard Room | Desk, blackout curtains, iron/ironing board, rollaway beds
Exterior
Property amenity
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1252 N 12th St, Middlesboro, KY, 40965
  • Place, Middlesboro Mall
    ‪4 min walk‬
  • Place, Cumberland Gap National Historical Park
    ‪2 min drive‬
  • Place, Middlesboro Country Club
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Middlesboro by IHG

Hotel in Middlesboro with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Middlesboro by IHG offers 59 accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Middlesboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Middlesboro by IHG. During your stay, you're just a quick walk from Middlesboro Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from Middlesboro Mall and a 2-minute drive from Cumberland Gap National Historical Park
Holiday Inn Express Middlesboro by IHG offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. Event space at this hotel measures 1184 square feet (107 square metres) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Middlesboro by IHG. Free self parking is available.

This Middlesboro hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,184 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 6.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Middlesboro
Holiday Inn Express Middlesboro
Holiday Inn Express Middlesboro Hotel Middlesboro
Holiday Inn Middlesboro
Holiday Inn Express Middlesboro Hotel

Holiday Inn Express Middlesboro by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 524 out of 682 reviews
Rating 8 - Good. 128 out of 682 reviews
Rating 6 - Okay. 21 out of 682 reviews
Rating 4 - Poor. 5 out of 682 reviews
Rating 2 - Terrible. 4 out of 682 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location. It was close to everything we wanted to do and good restaurants near by.
Stayed 2 nights in Jul 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back!

Holiday Inn Express is a consistently good and popular place to stay. We visit in the Cumberland Gap area several times a year and stay there. It’s clean, the breakfast is good, and the people are very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Jul 2025

10/10 Excellent

Belve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for my mother’s funeral and the staff went out of their way to comfort us.
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Business traveller, Travelled with partner
Liked: Staff & service
The staff was very helpful; breakfast was good, well attended.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surprise after travelling through small town rural Kentucky…
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Isis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Breakfast was fresh and good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lizette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for families that have students attending the local university.
Stayed 6 nights in Jun 2025

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no issues staying at this property.
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed two nights, employees were very friendly. The complimentary breakfast was really good and the attendance were more than courteous. I recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was very good. The front desk staff was super nice and welcoming, he was quick to get me checked in and even told me about the rewards system which i didnt know about. The room was clean, the beds were comfortable. Will definitely be staying again.
Stayed 1 night in May 2025

10/10 Excellent

Jeffery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed to be newly renovated. Everything was clean and comfortable. I have stayed all over the US. This stay was as enjoyable as they come. The staff was absolutely some of the friendliest anywhere. Definitely will be back.
Stayed 1 night in May 2025

10/10 Excellent

claude, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and ready when we arrived. The staff were pleasant and very helpful!
Stayed 1 night in Apr 2025

10/10 Excellent

Rubina, Plainview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, our stay was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Kentucky friendly, professional & very helpful. Room was clean, bed & pillows first rate and comfortable. Morning free breakfast from 6 - 10 had all kinds of options - eggs, sausage, pancakes, a variety of cereal, yogurt and fresh fruit & juices. Great value for the price.
Stayed 4 nights in Apr 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our overnight stay was perfect. Staff was friendly and knowledgeable. The free breakfast was truly one of the best ive seen. Room was clean and beds were comfy.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Cuong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Rafiah

Liked: Property conditions & facilities
Excellent hotel
Stayed 3 nights in Jan 2025