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Abitta Boutique Hotel, Ascend Hotel Collection

3.0 star property

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Suite, Multiple Beds, Non Smoking, Balcony (King) | In-room safe, individually decorated, individually furnished, desk
Suite, Multiple Beds, Non Smoking, Balcony (King) | In-room safe, individually decorated, individually furnished, desk
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Calle Clemenceau 6, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Condado Beach
    ‪13 min walk‬
  • Pan American Pier
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (King)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Balcony (King)

  • Lagoon view
  • 25 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Abitta Boutique Hotel, Ascend Hotel Collection

Hotel with a 24-hour fitness centre, a quick walk to Casino del Mar at La Concha Resort
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe and Access to hot tub are on-site.
Abitta Boutique Hotel, Ascend Hotel Collection offers 55 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Abitta Boutique Hotel, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include convenience store, a computer and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach
Abitta Boutique Hotel, Ascend Hotel Collection offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The business-friendly Abitta Boutique Hotel, Ascend Hotel Collection also features tour/ticket assistance, a corner/local shop, and express check-out. Parking is available for a fee. A complete renovation of Abitta Boutique Hotel, Ascend Hotel Collection was completed in October 2020.

This 3-star San Juan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
El Condado Gastrobar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Condado Gastrobar

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Handrails in stairways (92 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (126 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay
  • Service fee: USD 43.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 10 to 25 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel

Abitta Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 549 reviews
Rating 8 - Good. 139 out of 549 reviews
Rating 6 - Okay. 72 out of 549 reviews
Rating 4 - Poor. 30 out of 549 reviews
Rating 2 - Terrible. 28 out of 549 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

DAVID, WHITBY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to restaurants and cruise port. Staff was very helpful and friendly!!
Stayed 1 night in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It could use an update. But is otherwise very comfortable. The staff is very friendly and helpful. The restaurant food was amazing. The pool is small but still enjoyable. The location is perfect and close to everything.
Stayed 5 nights in Feb 2025

6/10 Okay

Myrgia

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a lot of nice amenities and is centrally located. Excellent base for exploring San Juan and nearby sights including Bio Bay tours and El Yunque.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Club Surprise

Clean property, great staff!So close to everything. The beach club was an unexpected surprise!
Stayed 2 nights in Feb 2025

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Not bad but not as nice as the pictures.

It's not as nice as the pictures and the hot tub water was very dirty and smelled but the rest was good enough.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Stayed 3 nights in Feb 2025

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Derrick

Liked: Staff & service
Upgrade the room bigger tv
Stayed 3 nights in Feb 2025

8/10 Good

Todd J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Unimpressed

i was unimpressed by this hotel. we had a suite but it didn't feel like the room was meant for two people. our bathroom door didn't even fully shut, it was a janky sliding door. paint was chipping all over, mold in the shower, etc. the bathroom had a huge frosted glass panel that when the light was on, shown directly into the bedroom. if either of us wanted to shower while the other was asleep, it would wake you up. additionally, the sink was outside the bathroom, right near the sleeping area so same thing, if you wanted to use the sink while the other was asleep if would likely wake them. the free $25 a day is nice, but when you use it at the restaurant it counts as a room charge and every time you use it they charge you a 20% fee to have it charged to the room. come on.... that + the resort fee annoyed me a lot. just work the price into the stay instead of charging extra fees. housekeeping wouldn't come til late- usually around the time we were getting back from the beach and wanted to shower (3-4pm) so we didn't get to have our room cleaned a few times. the pool area never had large towels so you'd have to use tiny ones to dry off. location of this hotel was nice, but you can find a better accommodation in the same area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The staff was friendly and service was great. The rooms are just what we needed for a few days in PR. The hotel is close to both food and shopping options and we loved the hotel’s beach club down the block. Will definitely stay at Abitta again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Qualis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris, Throne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsite restaurant was good, we had breakfast there. Staff was pleasant and helpful. Only stayed one night so didn’t see a lot around the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing and the location was convenient to all locations
Stayed 4 nights in Feb 2025

8/10 Good

Chrissa

Travelled with partner
Liked: Cleanliness, amenities
Clean. Restaurant was a plus! Lots to do and see in area. Very close to beach
Stayed 4 nights in Feb 2025

10/10 Excellent

Nichole

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
10
Stayed 1 night in Feb 2025

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Milagros

Travelled with family
The person at front desk was dismissive when asked about the 25$ waiver for breakfast.
Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful & professional. Room was good, just had a minor mishap with bugs. The valet parking was helpful, since parking was limited. Love the Condado Gastro Bar, we had breakfast every morn & the hotel gave us $100 per room to use toward restaurant/bar. The staff & chef were wonderful. The service was great, polite & friendly waitress.
Stayed 4 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is AMAZING but the hotel (pool, bathrooms, lobby, rooms, etc) are in need of serious updates. Overall this is a budget hotel with lots of restaurants nearby and in a good / safe area of Condado.
Stayed 2 nights in Feb 2025

8/10 Good

Sean Todd C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility and friendly staff
Stayed 4 nights in Jan 2025