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Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property

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Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Exterior
Interior
Indoor pool
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Bar

Explore the area

View in a map
5500 N River Rd, Rosemont, IL, 60018
  • Place, Donald E. Stephens Convention Center
    ‪2 min walk‬
  • Place, Rosemont Theatre
    ‪5 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Basic Suite, 1 King Bed, Non Smoking (Conference)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Conference)

9.4 out of 10
Exceptional
(19 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(28 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking (Shower Only)

9.6 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(93 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Hearing Accessible One Bedroom Suite

1 bedroom, in-room safe, desk, soundproofing

Hearing Accessible One Bedroom Suite

  • Sleeps 4

View all photos for King Two Room Suite with Shower

1 bedroom, in-room safe, desk, soundproofing

King Two Room Suite with Shower

  • Sleeps 4

View all photos for King Conference Room

1 bedroom, in-room safe, desk, soundproofing

King Conference Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

  • Sleeps 6

View all photos for Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

View all photos for Business Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Business Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

Suburban hotel with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free casino shuttle. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. This accommodation is furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Embassy Suites by Hilton Chicago O'Hare Rosemont gets good marks from our customers. During your stay, you're just a quick walk from Donald E. Stephens Convention Center. Free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at SLYCE Coal Fired Pizza Co, a family restaurant that serves pizza
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Donald E. Stephens Convention Center and 5 minutes on foot from Rosemont Theatre
  • Free airport and casino shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago O'Hare Rosemont offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago O'Hare Rosemont. A roundtrip airport shuttle at scheduled times and A casino shuttle are free. Parking is available for a fee.

This 4-star Rosemont hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
SLYCE Coal Fired Pizza Co – This family restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 3:30 AM to 1:30 AM at scheduled times
  • Free casino shuttle
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • SLYCE Coal Fired Pizza Co

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 5,102 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Self-parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 769 out of 1212 reviews
Rating 8 - Good. 249 out of 1212 reviews
Rating 6 - Okay. 98 out of 1212 reviews
Rating 4 - Poor. 56 out of 1212 reviews
Rating 2 - Terrible. 40 out of 1212 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronda, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the staff was going, and the breakfast was delicious. I would definitively come back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sebastian

Stayed 4 nights in Aug 2025

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The elevators were not working and had to walk up and down the stairs to get water and tried to use the service elevator and it was in the back had to walk back to front to exit. They had someone working the elevator but it was crowded and had to wait until the elevator went down or up to access. Did not offer free parking or money off the hotel room for inconvenience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set my parents on a trip here and they said that the hotel was very convenient. The staff was kind they were able to check in early for no fee as well as being close to multiple restaurants movie theaters, and malls.
Stayed 3 nights in Jul 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s really good. The only thing is lobby and banquet hall is warm due to AC inefficiency. I attended a function everyone complained about the hot temperature felt through out the celebration.
Stayed 4 nights in Aug 2025

6/10 Okay

Emily

Travelled with family
Disliked: Staff & service
The room was clean and the beds were comfortable. The eating area was extremely dirty when we went for breakfast in the morning. The elevators are horribly slow. The stay was set off on the wrong foot when we walked in late the night before after a very long flight, waited in line, and when it was our turn and we were called up by the lady behind the counter, she didn’t greet us she just stared at us. I said hello and she continued to stare at me till I gave her my name for the reservation
Stayed 1 night in Aug 2025

8/10 Good

Josef, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was that our fridge was not cooling down even though we had it on the highest setting. Overall, we have been booking accommodation with The Embassy Suites for over 3 decades.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Aug 2025

10/10 Excellent

Rupinderjeet, Canton

Stayed 1 night in Aug 2025

2/10 Terrible

Navdeep

Disliked: Cleanliness
The room smells so bad
Stayed 1 night in Aug 2025

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Perfec
Stayed 1 night in Aug 2025

6/10 Okay

aurora

Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan, MONTGOMERY

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Khanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Erem, WILMETTE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fine hotel with inadequate shuttle to airport

Have stayed at this Wmbassy Suite before to catch flights from O’Hare for family vacations. If only traveling for a few days or a week, they have a parking option that we have used in the past. Front desk staff on check in was great and they got our two rooms next to each other. They also signed us up for a breakfast to go bag since our flight was so early that we would miss the breakfast. One major disappointment this trip was that in the morning, the shuttle bus picked up at the DoubleTree first and when arriving at Embassy didn’t have enough room for all of my family and bags (had to split the 7 of us). The front desk could do nothing but recommend waiting at least 30 minutes for the next one, which didn’t work for our flight plans. Had to spend $40 on Uber to get the rest of the family to the airport. If I wanted to take Ubers to the airport, I would consider staying somewhere much cheaper and a bit further from airport next time.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carlos E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convention. Area next door makes this such a good location. It would be perfect if the shuttle went to at least the metra/cta transportation center would make this location perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and approachable. I was always greeted with a smile. Room was spacious and clean.
Stayed 1 night in Jul 2025

4/10 Poor

Maureen, Homer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel. Went for two days to enjoy a little medical staycation after a surgery and it was just old and decrepit and run down and pool was closed. Total disappointment. Staff never made eye contact or smiled so I think it’s probably not a fun place to work.
Stayed 2 nights in Jul 2025