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"The best thing about this hotel is its location and the small pool area outside but it stops there. The rest is pretty average, with poor service, ... " More

By a verified traveller on Fri 21 Jul 2017

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Hotel Description

During your stay at Hotel Regina Cristina, you're just a quick walk from Piazza Umberto I. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.

  • Free WiFi
  • Enjoy Italian cuisine while dining at LA VERANDA
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Piazzetta di Capri and 3 minutes on foot from Gardens of Augustus
  • Airport shuttle service available for a fee
  • Pets welcome free of charge

Hotel Regina Cristina ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Regina Cristina

Everyone (1)
3 out of 5

Only good thing is location

The best thing about this hotel is its location and the small pool area outside but it stops there. The rest is pretty average, with poor service, sugary breakfast and facilities. No iron available for ironing clothes and their ironing service closes at 5. The staff doesn't speak much English. I booked through ebookers over phone after deciding to change from a different hotel that was already booked. I had to make a separate booking so had to use a different card for this change as I only had that handy. I was told the hotel charges in euros before arrival so if I wanted to change the card I would have to call the hotel directly. The first time I called the reception desk they asked me to call next day as reservations was closed, so next day I spoke to reservations. The lady over phone affirmed she changed the card details successfully. When I asked them to make sure they don't charge the wrong card and please delete the previous GBP card as my bank charges substantial fees for the transaction. The lady assured me that she was the one who charges the card and it was no problem. When we arrived at the hotel, I asked to see what card had been charged and of course it was the one I asked them NOT to charge. No explanation was given, no offer to reverse the charge and charge a different preferred card. The receptionist just shrugged and said there's nothing you can do about it. When we asked for the manager, he or she wasn't available. Nothing the next day either. Poor.

Posted by , from London, UK on 21 Jul 2017

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Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Regina Cristina. An airport shuttle (available on request) is available for a fee. Smoking is allowed in designated areas at this 4-star Capri hotel.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1959
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Regina Cristina offers 55 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Capri hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

LA VERANDA – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

La Terrazza – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hotel Regina Cristina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cots (infant beds) are available for EUR 30.0 per day.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 120 per person (one-way)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regina Cristina
  • Regina Cristina Capri
  • Regina Cristina Hotel
  • Regina Cristina Hotel Capri
  • Regina Cristina Capri
  • Regina Cristina
  • Hotel Regina Cristina Hotel
  • Hotel Regina Cristina Capri
  • Hotel Regina Cristina Hotel Capri

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool opens for the season in June.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.