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12 Jul 2019 by General Manager
Dear Guest, It is a pleasure to express our gratitude for your kind preference of visiting our resort, and especially for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the opportunity to adjust and improve our service. Thank you for choosing us for your vacation and we sincerely hope to have the opportunity to prove ourselves in the future. Best regards,
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Grand Memories Santa Maria - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grand Memories Santa Maria - All Inclusive offers its guests a kids' pool, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have WiFi for a fee. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Grand Memories Santa Maria - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cayo Santa Maria property.
Available in some public areas: WiFi (surcharge)
Free self parking , Free parking nearby
Grand Memories Santa Maria - All Inclusive offers 342 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is provided on a limited basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
BUFFET RESTAURANT – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
GRAZIE ITALIAN RESTAURANT – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
MEXICANA CANTINA – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
EMPORIUM RESTAURANT – This restaurant specialises in international cuisine and only serves dinner. Open daily.
TESICO – This restaurant specialises in international cuisine and only serves dinner. Open daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
