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Narita Gateway Hotel

4.0 star property

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Photo gallery for Narita Gateway Hotel

Daily buffet breakfast for a fee
Front of property – evening/night
Meeting facility
Deluxe Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
658 Oyama, Narita, Chiba-ken, 286-0131
  • Place, Omote-sandō
    ‪16 min walk‬
  • Place, Sakura-no-Yama Hill
    ‪4 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪6 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Junior Double Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(63 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room with Extra Bed

Standard Twin Room with Extra Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room with Extra Bed

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed) | Desk, blackout curtains, iron/ironing board, cots/infant beds

Twin Room, Non Smoking (2 Single Size Bed)

7.6 out of 10
Good
(26 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Double Room, Non Smoking (Semi Double Room)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Double Room, Non Smoking (Semi Double Room)

8.2 out of 10
Very good
(55 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking | Living area | 20-inch TV with cable channels, ping pong, toys

Junior Suite, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Triple Room, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Narita Gateway Hotel

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area and concierge services.
Narita Gateway Hotel offers 307 air-conditioned accommodations with complimentary slippers and a hairdryer. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Narita Gateway Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Omote-sandō. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy a bite to eat at Senses, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Naritasan Shinshoji Temple and 7 minutes from Narita Omotesando
  • Free airport, railway station and local-area shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An area shuttle within 10 km and A roundtrip airport shuttle (available on request) are free. A fitness centre, a vending machine, and an arcade/games room are also featured at the family-friendly Narita Gateway Hotel.

Smoking is allowed in designated areas at this 4-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Senses – This buffet restaurant specialises in local cuisine and serves breakfast and dinner.
竹灯 – On-site bar. Open daily.
Gatecafe – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gatecafe
  • Senses
  • 竹灯

Things to do

  • Arcade/game room
  • Books
  • Gym
  • Piano
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar in bathtub
  • Lift
  • Low-height bed
  • Portable bathtub seat
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 buildings
  • 10 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 2000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Crib (infant bed) fee: JPY 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Narita Gateway Hotel offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gateway Hotel Narita
Gateway Narita
Gateway Narita Hotel
Narita Gateway
Narita Gateway Hotel
Narita Gateway Hotel Hotel
Narita Gateway Hotel Narita
Narita Gateway Hotel Hotel Narita

Narita Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 489 out of 1248 reviews
Rating 8 - Good. 392 out of 1248 reviews
Rating 6 - Okay. 234 out of 1248 reviews
Rating 4 - Poor. 83 out of 1248 reviews
Rating 2 - Terrible. 50 out of 1248 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable, clean and great value for money.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mamiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, it was a great stay. The deluxe room was on the 9th floor made for great viewing, loved it!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Great location near by airport for take a break
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy good breakfast staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Bing

Liked: Staff & service
Buffet breakfast is very good. Property condition is not as good as some other hotels in the area.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Excellent staff service, very easy check in process. The room are large, but the beds are low and hard.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary Hung

Liked: Cleanliness, amenities, property conditions & facilities
Clean & spacious room, beautiful garden, polite staff, easy check-in or check out. I like most is free airport shuttle.
Stayed 1 night in Jan 2026
Verified

8/10 Good

SANJEEWA

Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and shuttle service was amazing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

julia

Liked: Cleanliness, amenities, property conditions & facilities
Easy checking, friendly staff. Bus to shopping mall great. Buff breakfast items could use upgrades. We stayed here whenever we were in Narita.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for a stay near the airport. The free shuttle bus was easy to get to and from. Kind staff, and good breakfast! Everything we needed for a layover in Narita. The rooms were basic, but just fine!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Douglas

Liked: Property conditions & facilities
Overall the hotel is quite dated but the staff was really helpful and friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was so amazing! Exceptional staff accommodation. Very clean and safe.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good room. Excellent breakfast and helpful staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gungor

Liked: Cleanliness, staff & service, amenities
Nice old, but clean hotel.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Anne Marie

Over the top breakfast!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pauline

It was very good, shuttle to take you into town.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, just wish I had my own transport as you're heavily reliant on the busses and trains which can be very full at times.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
Goos service and good brackfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Celia

The shuttle bus is good an convenient which I like the most.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tak Chi

Liked: Cleanliness, staff & service, room comfort
good breakfast with good variety of dishes. shuttle buses provided good convenience ..
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, lots of options and choices. Hotel shuttle was on time and quick. Room was perfectly fit for purpose for the price we paid.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle from airport check in easy, service excellent plenty of food options on property, and a convenience store as well ,will stay again
Stayed 4 nights in Oct 2025
Verified

8/10 Good

THIRU

Liked: Staff & service, property conditions & facilities
Convenient location to & from Narita airport.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you include their breakfast buffet when booking your room. It's worth it! Only complaint was lack of any nearby walking distance restaurants/shops. But with their free shuttle we were able to visit a mall and had takeout from there. That shuttle is wonderful as we also took advantage of it to/from Narita airport. Room very clean although some furnishings are looking a little worn. Staff was easy to understand (we're from US) and were unfailingly polite and helpful. Would stay here again, especially for free shuttle availability.
Stayed 2 nights in Feb 2026

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