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Narita Gateway Hotel

3.0 star property

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Photo gallery for Narita Gateway Hotel

Front of property – evening/night
Fitness facility
Lobby
Breakfast and dinner served, local cuisine
Breakfast and dinner served, local cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
658 Oyama, Narita, Chiba-ken, 286-0131
  • Sakura-no-Yama Hill
    ‪3 min drive‬
  • Narita Omotesando
    ‪4 min drive‬
  • Naritasan Shinshoji Temple
    ‪4 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪7 min drive‬

Room options

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Triple Room, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Economy Twin Room, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Non Smoking (Semi Double Room)

1 bedroom, desk, blackout curtains, iron/ironing board

Economy Double Room, Non Smoking (Semi Double Room)

8.2 out of 10
Very good
(32 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking | Living area | 20-inch TV with cable channels, pay films

Junior Suite, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed) | 1 bedroom, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking (2 Single Size Bed)

7.6 out of 10
Good
(23 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | 1 bedroom, desk, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking (1 Single Size Bed)

1 bedroom, desk, blackout curtains, iron/ironing board

Single Room, Non Smoking (1 Single Size Bed)

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Lobby

Standard Twin Room

  • Sleeps 2

View all photos for Standard double

1 bedroom, desk, blackout curtains, iron/ironing board

Standard double

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Triple Room

1 bedroom, desk, blackout curtains, iron/ironing board

Triple Room

  • Sleeps 3

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Economy Twin Room

1 bedroom, desk, blackout curtains, iron/ironing board

Economy Twin Room

  • Sleeps 2

View all photos for Semi Double Room-Non-Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Semi Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Junior Double Suite

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

Junior Double Suite

  • Sleeps 2

View all photos for Junior Twin Suite

1 bedroom, desk, blackout curtains, iron/ironing board

Junior Twin Suite

  • Sleeps 2

View all photos for Twin And Extra Room

1 bedroom, desk, blackout curtains, iron/ironing board

Twin And Extra Room

  • Sleeps 3

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About this property

Narita Gateway Hotel

Hotel in Narita with free airport shuttle and free local area shuttle
This hotel features a restaurant, a fitness centre and concierge services. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Other amenities include laundry facilities, a 24-hour front desk and a garden.
Narita Gateway Hotel offers 307 air-conditioned accommodations with complimentary slippers and a hairdryer. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Narita Gateway Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Omote-sandō. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a bite to eat at Senses, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes on foot from Omote-sandō and a 2-minute drive from Sakura-no-Yama Hill
  • Free airport, railway station and local-area shuttle service
There's a restaurant on site. WiFi and wired Internet are free in public spaces. An area shuttle within 10 km and A roundtrip airport shuttle (available on request) are free. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Narita Gateway Hotel.

Smoking is allowed in designated areas at this 3-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Senses – This buffet restaurant specialises in local cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Restaurants on site

  • Senses

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 10 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 2000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Crib (infant bed) fee: JPY 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Narita Gateway Hotel offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gateway Hotel Narita
Gateway Narita
Gateway Narita Hotel
Narita Gateway
Narita Gateway Hotel
Narita Gateway Hotel Hotel
Narita Gateway Hotel Narita
Narita Gateway Hotel Hotel Narita

Narita Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 1008 reviews
Rating 8 - Good. 339 out of 1008 reviews
Rating 6 - Okay. 189 out of 1008 reviews
Rating 4 - Poor. 59 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sayuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress was too hard for me.
Stayed 1 night in May 2025

4/10 Poor

Fumie

Business traveller
Disliked: Cleanliness
After having a bath , the water didn’t go down well and the floor became full of water. I had to use all the towel to stop water. That was not nice experience.
Stayed 1 night in May 2025

8/10 Good

HELEN ROLDAN JAVINES And Dr. PAUL ARMAND, Eugene

Stayed 5 nights in May 2025

6/10 Okay

Erhan

Travelled with partner
Liked: Cleanliness
The power plugs by the beds did not work. This was a known issue to the hotel. The plugs are a part of aged furniture that the hotel has not upgraded or thrown away. The staff was very helpful and gave us an extension cord (the lonhgest they have but too short tonreach the bedside)
Stayed 1 night in May 2025

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities
The shuttle service was definitely needed, very far from the town. It was nice to have the shuttle to and from the airport and the train station. However it ran hourly so if you missed it you’d have to wait. Cafe had limited hours so was closed often. There’s a small store in the hotel with some packaged foods and souvenirs which was convenient.
Stayed 5 nights in May 2025

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Same number people at the counter but takes twice as long using self service check in system which tourists can’t easy use and frustrating after a long tiring journey. Japan used to be the land of service. Sometimes technology isn’t better. Otherwise hotel fine and value for money
Stayed 1 night in May 2025

6/10 Okay

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kyoungil

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2025

10/10 Excellent

jesus

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family trip.

We spent a few days in Narita as we waited for our long flight back home from our trip to Tokyo. They have a free shuttle that took got us to downtown and the mall for free. Free bus shuttle from airport to hotel just plan ahead. Not a new hotel but everything worked and was clean. We enjoyed Narita more than I expected and we have good memories.
Stayed 2 nights in May 2025

10/10 Excellent

Lodrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Joyal

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 1 night in May 2025

2/10 Terrible

Danny, NYC

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is rundown and beds were not comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Zhanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

This hotel is a good choice and they have shuttle bus from and to airport. Front desk is open even after 8pm. You can check-out via key-drop box. No extra charges or hidden fees. No tips no free breakfast. Good quality and polite/ professional personnel.
Stayed 1 night in May 2025

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and the hotel in conveniently located close to the airport. In the lobby They have directions to the nearest 7/11 which was my favorite part.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and good location to walk to the temple or train station.
Stayed 1 night in May 2025

10/10 Excellent

Sharaid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle bus
Stayed 3 nights in May 2025

8/10 Good

patrick

Stayed 3 nights in May 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with very friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

David A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though this hotel looks dated, the facility is very clean. I would come back!
Stayed 1 night in May 2025

8/10 Good

Hikari

Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, only stay one night. The two rooms was clean and very comfortable.
Stayed 1 night in Apr 2025

2/10 Terrible

Deepak

Disliked: Staff & service, amenities, property conditions & facilities
Not so much good! It’s okey for 1 day
Stayed 1 night in Apr 2025