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Narita Gateway Hotel

Property class: 4

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Photo gallery for Narita Gateway Hotel

Daily buffet breakfast (JPY 2200 per person)
Lobby sitting area
Fitness facility
3 restaurants, breakfast, dinner served; local cuisine
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
658 Oyama, Narita, Chiba-ken, 286-0131
  • Place, Omote-sandō
    ‪16 min walk‬
  • Place, Sakura-no-Yama Hill
    ‪4 min drive‬
  • Place, Narita Omotesando
    ‪6 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room

  • Sleeps 2

Junior Double Suite

  • Sleeps 2

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(63 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room with Extra Bed

Standard Twin Room with Extra Bed | Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room with Extra Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed) | Desk, blackout curtains, iron/ironing board, cots/infant beds

Twin Room, Non Smoking (2 Single Size Bed)

7.6 out of 10
Good
(26 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Single Room

  • Sleeps 1

View all photos for Economy Double Room, Non Smoking (Semi Double Room)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Double Room, Non Smoking (Semi Double Room)

8.2 out of 10
Very good
(52 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Triple Room

  • Sleeps 3

View all photos for Semi Double Room-Non-Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Semi Double Room-Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Junior Twin Suite

Desk, blackout curtains, iron/ironing board, cots/infant beds

Junior Twin Suite

  • Sleeps 2

View all photos for Standard double

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard double

  • Sleeps 2

View all photos for Twin And Extra Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Twin And Extra Room

  • Sleeps 3

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking | Living area | 20-inch TV with cable channels, ping pong, toys

Junior Suite, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Triple Room, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Suite-Non-Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite-Non-Smoking

  • Sleeps 2

View all photos for Economy Twin Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Economy Twin Room

  • Sleeps 2

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About this property

Narita Gateway Hotel

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area and concierge services.
Narita Gateway Hotel offers 307 air-conditioned accommodations with complimentary slippers and a hairdryer. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Narita Gateway Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Omote-sandō. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy a bite to eat at Senses, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes on foot from Omote-sandō and a 4-minute drive from Sakura-no-Yama Hill
  • Free airport, railway station and local-area shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An area shuttle within 10 km and A roundtrip airport shuttle (available on request) are free. A fitness centre, a vending machine, and an arcade/games room are also featured at the family-friendly Narita Gateway Hotel.

Smoking is allowed in designated areas at this 4-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Senses – This buffet restaurant specialises in local cuisine and serves breakfast and dinner.
竹灯 – On-site bar. Open daily.
Gatecafe – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gatecafe
  • Senses
  • 竹灯

Things to do

  • Arcade/game room
  • Books
  • Gym
  • Piano
  • Shopping
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar in bathtub
  • Lift
  • Low-height bed
  • Portable bathtub seat
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 buildings
  • 10 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 2000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Crib (infant bed) fee: JPY 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Narita Gateway Hotel offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gateway Hotel Narita
Gateway Narita
Gateway Narita Hotel
Narita Gateway
Narita Gateway Hotel
Narita Gateway Hotel Hotel
Narita Gateway Hotel Narita
Narita Gateway Hotel Hotel Narita

Narita Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1198 reviews
Rating 8 - Good. 385 out of 1198 reviews
Rating 6 - Okay. 222 out of 1198 reviews
Rating 4 - Poor. 80 out of 1198 reviews
Rating 2 - Terrible. 47 out of 1198 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Viel Eleanel

Stayed 1 night in Jan 2026

8/10 Good

Shawn

Stayed 1 night in Jan 2026

8/10 Good

Kevin

Stayed 2 nights in Jan 2026

6/10 Okay

Christina

Check in was simple and staff were friendly. Shuttle from airport was convenient and easy to navigate. Hotel was quiet, and room was large for japanese standards. The bed was extremely firm, which was not great for me, but the pillows were nice. Very old hotel building, and it does smell of decades of indoor cigarette smoking. However, for the price, and for a short stay to rest on a long layover it was reasonable.
Stayed 1 night in Jan 2026

10/10 Excellent

Mie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was so amazing! Exceptional staff accommodation. Very clean and safe.
Stayed 1 night in Jan 2026

8/10 Good

Zeseca

Stayed 1 night in Jan 2026

6/10 Okay

Douglas

Travelled with family and small children
Liked: Property conditions & facilities
Overall the hotel is quite dated but the staff was really helpful and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

10/10 Excellent

Harrison, Montréal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Kosei

Stayed 1 night in Dec 2025

8/10 Good

Kristi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Narita Gateway Hotel was a pleasant stay, and check‑in was quick. I would likely choose this hotel again when visiting Japan. The shuttle service to and from Narita Airport is very convenient, only about a seven‑minute drive. Cons: The hotel is a bit dated, but it works well for a one‑night stay before an early flight. Pros: The rooms are comfortable and similar to U.S. hotels, with beds on the firmer side. The hotel offers thoughtful touches like amenities, robes, and slippers. The best feature is the free shuttle to both Narita Airport and Aeon Mall.
Stayed 1 night in Jan 2026

8/10 Good

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good. Just slightly dirty. By slightly I mean if it was in America is would be considered absolutely spotless. But by Japanese standards it was not as clean as it could be.
Stayed 2 nights in Jan 2026

4/10 Poor

Annie

Travelled with family
Liked: Cleanliness, staff & service
The room was old, dated, and unbearable. The carpet was old, need to remove or change it… the comforter was non cotton, rayon fabric where u do not want to sit on the bed. The only perk in the room was the shower head in the bathroom. Great water pressure. Well… you get what you paid for
Stayed 1 night in Dec 2025

10/10 Excellent

Habiri

Stayed 1 night in Jan 2026

10/10 Excellent

Kashari

Stayed 3 nights in Jan 2026

8/10 Good

GEOFFREY

Stayed 2 nights in Nov 2025

4/10 Poor

Annie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and toilet som how dirty. Breakfast limited choices with no hot omelette station
Stayed 1 night in Dec 2025

10/10 Excellent

Reece

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, lots of options and choices. Hotel shuttle was on time and quick. Room was perfectly fit for purpose for the price we paid.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, just wish I had my own transport as you're heavily reliant on the busses and trains which can be very full at times.
Stayed 5 nights in Dec 2025

10/10 Excellent

peggy

Travelled with partner
Liked: Cleanliness
room was ok. needs to be updated in furniture and carpet. but good short stay. Thank you
Stayed 1 night in Dec 2025

6/10 Okay

Yuichiro

Stayed 1 night in Dec 2025

10/10 Excellent

Shingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed this hotel after long flight. Easy check-in and check-out with machine and staff support. The breakfast was buffet style that has big variations. Room was bit old but clean.
Stayed 1 night in Dec 2025

6/10 Okay

Akiko

No USB connection. Breakfast was not overly impressed.
Stayed 1 night in Dec 2025

6/10 Okay

Mika

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Honestly the room was out of date. But the beds were ok. It’s good for the price. Breakfast was great! They had lots of Japanese style foods.
Stayed 1 night in Dec 2025

10/10 Excellent

Qiuye

Good
Stayed 2 nights in Dec 2025

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