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"The location of the hotel is beautiful, right in the centre. The owner however has serious mood swings and was either kinda friendly or simply rude. W ... " More

By a verified traveller on Wed 29 Jul 2020

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Comfort Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Eden Portofino, you're just a quick walk from Portofino Regional Park. Enjoy features like free breakfast, plus a restaurant and a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 1-minute drive from Portofino Marina and a few minutes from Castello Brown
  • Pets welcome free of charge (restrictions apply)

Hotel Eden Portofino ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Eden Portofino

Everyone (1) Family (1)
3 out of 5
The location of the hotel is beautiful, right in the centre. The owner however has serious mood swings and was either kinda friendly or simply rude. We needed to check out at 11am and at 11.05 he got angry we weren’t gone yet. There was a dirty tissue under the bed and no water in the room.

Posted by , from Amsterdam on 29 Jul 2020

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Comment from Hotel Management

11 Aug 2020 by Fer

Ciao !!! Ferruccio

3 out of 5
Sehr schöner Garten indem das gute Frühstück vom capo serviert wir. Er hat italienischen Charme. Super Lage! Parken im öffentl.Parkhaus. Nur 200 Meter vom Hotel entfernt. Hafen fast vor der Tür. Leider ist das Bad im kleine Mansardenzimmer Renovierungsbedürftig! Es war leider Schmutzig. Das Bett ist super!

Posted by , from Schweiz on 28 Aug 2020

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Comment from Hotel Management

9 Oct 2020 by Fer

Grazie e arrivederci! Ferruccio

About the Hotel Eden Portofino

Location via Dritto 20, Portofino, GE 16034

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Eden Portofino. Smoking is allowed in designated areas at this 3-star Portofino hotel.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Santa Margherita Ligure Portofino Station (5.5 km / 3.4 mi)

Room Amenities

Hotel Eden Portofino offers 12 accommodations with a safe and free newspapers. Select Comfort beds feature Egyptian cotton sheets. Satellite televisions are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a limited basis.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (limited)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.

Hotel Eden Portofino has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby
  • Sailing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cots (infant beds) are available for EUR 30.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards

Safety features at this property include a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. For guests' safety, the property includes a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:30 PM
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Hotel Portofino
  • Eden Portofino
  • Hotel Eden Portofino
  • Hotel Eden Portofino Hotel
  • Hotel Eden Portofino Portofino
  • Hotel Eden Portofino Hotel Portofino

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.