4/10 Poor
Denise
Travelled with family
10 Aug 2025
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Move in Day at UNIT
I was looking for a room near UNT for move-in day and it is either this place or a much more expensive place. I went for the cheaper option thinking I was not going to be there much with moving my daughter into her dorm all day both days of my stay. However, I arrived with a vehicle full of boxes and totes and had to leave it parked in the parking lot like this with NUMEROUS signs all over the parking lot making it clear they were not responsible for lost property or vehicle damage for any car parked in the parking lot. Needless to say, I was very concerned my car would get broken into due to the boxes so I slept very little the first night. By 6am both mornings there were was a constant sound of slamming doors which was odd to me since the door to my room barely closed to touch the frame when I left it to close on its own. But now I have skipped the best part. Upon arriving, I entered the lobby and was immediately greeted with an odor of mildew/mold and chlorine. Then the gentleman checking me in barely spoke to me. When I came in from the side door the door had the electronic box on it for the key card to access however the door just pulled open so it was not locked. This was just as distressing as the parking situation. Once in my room I assessed where my window faced out to so I could move my car where I could watch it over night. The stairwell smelled bad, the hallway to the rooms smelled bad, and my room smelled bad. I ended up having to get some Febreeze
Denise
Stayed 2 nights in Aug 2025
