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Causeway Bay Hotel

3.0 star property

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Photo gallery for Causeway Bay Hotel

Courtyard
Lobby
Front of property
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
6820 S Cedar St, Lansing, MI, 48911
  • Place, Michigan State University
    ‪9 min drive‬
  • Place, Potter Park Zoo
    ‪10 min drive‬
  • Place, Lansing Center
    ‪10 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

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Interior
Lansing Delta West Hotel
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.2 out of 5, 55 reviews
The price is €76
includes taxes & fees
23 Nov - 24 Nov
Lansing Delta West Hotel

About this property

Causeway Bay Hotel

Hotel in Lansing with 24-hour business centre and 24-hour front desk
Along with a 24-hour business centre, this smoke-free hotel has a conference centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Causeway Bay Hotel offers 300 accommodations with a safe and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Causeway Bay Hotel. During your stay, you'll be close to Chisholm Hills Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Just a 3-minute drive from Community Mental Health and a few minutes from Chisholm Hills Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. The business-friendly Causeway Bay Hotel also features a vending machine, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Lansing hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Piano

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per pet, per stay (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lansing
Best Western Plus Lansing
Best Western Plus Lansing Hotel
Lansing Best Western
Causeway Bay Hotel Lansing
Causeway Bay Hotel
Causeway Bay Lansing
Causeway Bay
Causeway Bay Hotel Hotel
Causeway Bay Hotel Lansing
Causeway Bay Hotel Hotel Lansing

Reviews

Causeway Bay Hotel Reviews

6.4

7.0/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness
Rating 10 - Excellent. 195 out of 999 reviews
Rating 8 - Good. 290 out of 999 reviews
Rating 6 - Okay. 193 out of 999 reviews
Rating 4 - Poor. 137 out of 999 reviews
Rating 2 - Terrible. 184 out of 999 reviews

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room was filthy and the hallway stinks pet oder

Stayed 8 nights in Jul 2025

2/10 Terrible

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Travelled with family
Convenient, low staff availability so no pool, restaurant, breakfast, minimal room service
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property needs to be shut down and renovated.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is HUGE, and the staff are very nice, the room is very spacious and its a pet friendly stay. The hotel is under construction so the amenities are not available such as, the lounge bar or the pool or anything like that, but if your looking for a room to crash out in and have a pet then this place is good. Its very quiet there, no issues with the room, staff is VERY honest as they called us to let us know my husband left his wallet ( that alone says alot about the staff). A+A+A+
Stayed 2 nights in Jul 2025

2/10 Terrible

sam

Stayed 1 night in Jun 2025

2/10 Terrible

Myles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We got a room for one night for a king size bed. Our room was disgusting! The bed was stained brown, the sheets, blankets, pillows and walls all had stains. The ac did not work at all! Photos of that room are below! We got a new room and it had two beds fine not what we ordered but we just wanted a clean room. The shower did not work I had to hug the wall to get water. Worked half the time. The chain on our door was broken off so we only had one lock. The pool, hot tub, gym, bar, and restaurant were all CLOSED! Until further notice asked on the way out and worker said it’s been like that for a while. They do NOT service any kind of breakfast nothing! Checkout time was fine felt rushed. The parking lot was a mess had trash on the ground and the parking lot was full of pot holes. There is another lot on the other side but you can’t even see the sign it’s so sun bleached. There was a sign in our room that says along the line of “we see you like our towels and pillows! Go ahead take them! We will charge your card for taking or swapping them out with your own!” Just very unwelcoming experience. The curtains were stained brown all the way through every single one were stained. The elevators were awful the floor we were on which was the 5th the button didn’t work for one side and one elevator was down but didn’t have out of order sign. The other elevator acted like it would break at any second. Just save yourself time and money don’t stay here!
Stayed 1 night in Jun 2025

2/10 Terrible

Vince

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely unacceptible. trash all over the place outside, inside just as dirty My room has debris all over the carpet, dead flies on the window sill, broken toilet wouldn't flush, unsanitary coffee pot in room, deteriorating desk chair not suitable to sit on. Pool broke. Hot tub broke. Continentail breakfast not offered/cancelled. No drinking fountain anywhere. Landscaping completely ignored. Very sketchy atmosphere, elevator smelled of cigarette smoke.
Stayed 2 nights in Jun 2025

2/10 Terrible

BAngel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because of the pool and hot tub space. When we arrived it was closed with no signs of opening. Too late to find another place. Parking was not the best and service was mediocre.
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Liked: Staff & service, room comfort
Stayed 5 nights in Jun 2025

4/10 Poor

Orenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
None
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place Amazing staff! The rooms were quite big and nicely set up and decorated. By far the most comfortable, spacious, and over all nicest hotel iv stayed in so far! The lobby was super cool with gardens to walk through, elevators, the whole building is very nicely decorated and yeah just amazing rooms!!!
Stayed 2 nights in May 2025

2/10 Terrible

Delmar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay from Hell

They don't have housekeeping, pool and hot tub closed, lounge closed, restaurant closed. Bed bugs found in room, hotel staff witnessed them and acknowledged they know about the problem. Key card machine broke, you need hotel employee to let you in your room. Price quoted by Hotels.com was not honored, hotel claim price put in their systems was done so by Hotels.com and nothing they could do to change it. Web site shows a beautiful facility yet everything is broke or closed and don't know why Hotels.com would advertise and use them. Hotel refused to give refund, obviously will never go back to this hotel and never trust Hotels.com going forward for my travel plans. Was in town for a big event, many other area hotels sold out and ended up paying triple the amount quoted by Hotels.com. No direct phone number found to speak to a Hotels.com employee to help resolve issue. Have never seen anything like this before in all my years of travel. Shame, shame on Causeway Bay Hotel and even more so to Hotels.com who recommended them and continues to do so. Be aware folks, look for other reviews which I found after the fact. Hotel employee admitted they have bed bugs and most of the few quests they have are homeless. I feel for these people but nobody should be staying here. Lobby is beautiful, only thing in the hotel that is.
Stayed 2 nights in May 2025

4/10 Poor

nathaniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Johnny

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Bait & Switch

Hotel was under staffed and none of the amenities as advertised were open or available for use. The pool was closed. The restaurant was closed. There was no internet access or cable TV. Also beeare they do not offer refunds once you book a room. This was a classic bait and switch scheme.
Stayed 1 night in May 2025

2/10 Terrible

Heather

Stayed 2 nights in May 2025

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel should be closed for its own good, property should be converted into a strip mall. Hotel was dirty, unsanitary, there were stains around toilet, hard to flush, tub had residue, tv remote was missing battery cover, bed sheets had hair, moldy ceilings and smelly rugs, which may have activated my allergies, loose panels/trim, parking was inconvenient, no bottled water offered and no restaurant or store on site..such a waste of a large space..
Stayed 2 nights in May 2025

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
Not worth the $$
Stayed 1 night in Apr 2025

4/10 Poor

Dia

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Book somewhere else if you can!!!! This place was really run-down and it's not like the pictures! The pool and amenities were not available due to "maintenance". No breakfast, there is only one way in and out in - which is at the front and the worker inconveniently placed my family and I at the very last room. I know for a fact there was not 584 booked rooms so why did we have to be placed so inconveniently especially when we booked weeks in advance. Bedding had stains and leather seat in the room was peeling badly. Water pressure in the bathroom faucet was weak and leaked out at the base. Shower curtain was stained and tub looked dirty. Just save yourself the money and book somewhere else!
Stayed 2 nights in May 2025

4/10 Poor

Alex

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was filthy old, the bed was old ol furniture looks like 100 years old the bathroom looks and feels sticky. They need a lot of work on the property.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Even on a busy MSU graduation weekend, we had a very quiet stay and saw only a few other guests. This must have been a fun place for conventions pre-Covid before companies discovered they could do seminars on Zoom. It was sad to see the empty meeting rooms and lounge. Our room was clean. The bed was very comfortable. Everything worked like it should. There were just some superficial things that were well worn, like some of the carpets, and the parking lots were a bit rough. The neighborhood was ok with several fast food and other options within a 5 or 10 minute drive. Overall, it was a pretty good value for the price.
Stayed 3 nights in May 2025

6/10 Okay

janice

Travelled with partner
Disliked: Amenities
Wasn't the cleanest, no restaurant, but quiet and able to rest.
Stayed 1 night in May 2025

2/10 Terrible

Billy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and gym was closed ..no breakfast...the rooms were not clean...restaurants and bars was closed
Stayed 1 night in May 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money.

If I could give 0 stars I would. Do not waste your money. This is the worst hotel I’ve ever stayed at. If I had had another option I would have taken it.
Stayed 1 night in May 2025