Causeway Bay Hotel

3.0 star property

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Photo gallery for Causeway Bay Hotel

Courtyard
Lobby
Front of property
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

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6820 S Cedar St, Lansing, MI, 48911
  • Place, Chisholm Hills Golf Club
    ‪3 min drive‬
  • Place, Community Mental Health
    ‪3 min drive‬
  • Place, Michigan State University
    ‪7 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Causeway Bay Hotel

Hotel in Lansing with 24-hour business centre and 24-hour front desk
Along with a 24-hour business centre, this smoke-free hotel has a conference centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Causeway Bay Hotel offers 300 accommodations with a safe and coffee/tea makers. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Causeway Bay Hotel. During your stay, you'll be close to Chisholm Hills Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Just a 3-minute drive from Community Mental Health and a few minutes from Chisholm Hills Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. The business-friendly Causeway Bay Hotel also features a vending machine, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Lansing hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Piano

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay (maximum USD 50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per pet, per stay (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lansing
Best Western Plus Lansing
Best Western Plus Lansing Hotel
Lansing Best Western
Causeway Bay Hotel Lansing
Causeway Bay Hotel
Causeway Bay Lansing
Causeway Bay
Causeway Bay Hotel Hotel
Causeway Bay Hotel Lansing
Causeway Bay Hotel Hotel Lansing

Causeway Bay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 199 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 139 out of 1002 reviews
Rating 2 - Terrible. 185 out of 1002 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel for the bar and pool. Neither of them were open due to issues. Then we couldn't get a key card because that was broke also. The room next to us had their music so loud most of the night. It was a terrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

We had a very clean room and the staff was great.
Stayed 4 nights in Aug 2025

2/10 Terrible

Ross

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The parking lot is not clean
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort

Needs work, but has potential.

The outside of the building looks like an old run down college dorm. But the lobby is very nice and updated. The rooms have been renovated, but still lots of work to be done. Our first room didn’t have a working air conditioner. The second room needed some cleaning, had rust stains in the bathroom, and didn’t have a smoke detector. There was no pool, hot tub, restaurant, or bar as they had advertised.
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Causeway bay

The toilet was broken then th TV didn't work there was a couple arguing in the hallway all night they wouldn't also anything I reported it 3 times he followed me out front across to the store went in before me then (to the mo te l) he was back arguing In ftont of my door they said there has to be physical contact she didn't do anything and today before I checked out I asked for a free night or my money back they won't give me any money
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

4/10 Poor

Josh

No cable but doesn’t say that anywhere. Air conditioner barely worked was extremely hot in the room all night
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Eric

Disliked: Amenities, property conditions & facilities
First impression was poor. At check in they told use that their amenities were not available. No restaurant, so no complimentary breakfast. No housekeeping either. The entry and tiled bathroom floor was dirty. An average place if all you want is a place to sleep
Stayed 6 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort

Like Causeway Bay

Hotel needs to keep up with property better. Overall i like staying at this Hotel. It used to be tge place 5-6 years ago. IDK what happened but its sad...The place could be Amazing!!
Stayed 1 night in Aug 2025

8/10 Good

Shardell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room was filthy and the hallway stinks pet oder

Stayed 8 nights in Jul 2025

2/10 Terrible

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Travelled with family
Convenient, low staff availability so no pool, restaurant, breakfast, minimal room service
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property needs to be shut down and renovated.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is HUGE, and the staff are very nice, the room is very spacious and its a pet friendly stay. The hotel is under construction so the amenities are not available such as, the lounge bar or the pool or anything like that, but if your looking for a room to crash out in and have a pet then this place is good. Its very quiet there, no issues with the room, staff is VERY honest as they called us to let us know my husband left his wallet ( that alone says alot about the staff). A+A+A+
Stayed 2 nights in Jul 2025

2/10 Terrible

sam

Stayed 1 night in Jun 2025

2/10 Terrible

Myles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We got a room for one night for a king size bed. Our room was disgusting! The bed was stained brown, the sheets, blankets, pillows and walls all had stains. The ac did not work at all! Photos of that room are below! We got a new room and it had two beds fine not what we ordered but we just wanted a clean room. The shower did not work I had to hug the wall to get water. Worked half the time. The chain on our door was broken off so we only had one lock. The pool, hot tub, gym, bar, and restaurant were all CLOSED! Until further notice asked on the way out and worker said it’s been like that for a while. They do NOT service any kind of breakfast nothing! Checkout time was fine felt rushed. The parking lot was a mess had trash on the ground and the parking lot was full of pot holes. There is another lot on the other side but you can’t even see the sign it’s so sun bleached. There was a sign in our room that says along the line of “we see you like our towels and pillows! Go ahead take them! We will charge your card for taking or swapping them out with your own!” Just very unwelcoming experience. The curtains were stained brown all the way through every single one were stained. The elevators were awful the floor we were on which was the 5th the button didn’t work for one side and one elevator was down but didn’t have out of order sign. The other elevator acted like it would break at any second. Just save yourself time and money don’t stay here!
Stayed 1 night in Jun 2025

2/10 Terrible

Vince

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely unacceptible. trash all over the place outside, inside just as dirty My room has debris all over the carpet, dead flies on the window sill, broken toilet wouldn't flush, unsanitary coffee pot in room, deteriorating desk chair not suitable to sit on. Pool broke. Hot tub broke. Continentail breakfast not offered/cancelled. No drinking fountain anywhere. Landscaping completely ignored. Very sketchy atmosphere, elevator smelled of cigarette smoke.
Stayed 2 nights in Jun 2025

2/10 Terrible

BAngel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because of the pool and hot tub space. When we arrived it was closed with no signs of opening. Too late to find another place. Parking was not the best and service was mediocre.
Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Liked: Staff & service, room comfort
Stayed 5 nights in Jun 2025

4/10 Poor

Orenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
None
Stayed 1 night in May 2025