2/10 Terrible
Andrea Stephanie
Travelled with partner
23 Aug 2025
The stay started badly when I was “upgraded” to a bigger room (deluxe instead of superior room). Good on paper. However, the reality is that I paid for a room with sea view and got a room with a construction in front of the room that had not only not any sea view at all but forced us to close the curtains since construction workers were just in front. I realized that the next morning since I arrived at night. Also, I requested a king size bed and got twin separate beds. To make it even worst, the next day there was a water issue in the hotel and there was NO WATER SUPPLY IN THE HOTEL for the entire morning. I was unable to have a shower or any basic higiene … I went to the front desk to file a claim and the service was terrible. Instead of offering solutions or any facility, I was informed that I should have my TV on to read the announcement or to see the sign on the elevator and offered to send somebody to fix the TV if it was not working. I asked to file a claim and the reception person offered me a blank piece of paper to write down my frustration. A total joke and lack of respect. I paid more than 300 euros per night and not no discount, gesture or amenity for the inconvenience. I don’t recommend this hotel at all.
Andrea Stephanie
Stayed 2 nights in Aug 2025




























