Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Plus Indianapolis NW Hotel offers 121 accommodations with complimentary bottles of water and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Best Western Plus Indianapolis NW Hotel gets high marks from our customers. During your stay, you'll be close to SportZone. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
Free buffet breakfast served daily
Free WiFi
Free self-parking
Amenities include a 24-hour business centre, meeting rooms and conference space
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean guestrooms
11 minutes by car from Indianapolis Motor Speedway and 15 minutes from Children's Museum of Indianapolis
Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 764 square feet (71 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus Indianapolis NW Hotel. Self parking is free.
This Indianapolis hotel is smoke free.
Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Limited on-site self parking
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
Things to do
24-hour gym
Family friendly
Cot (surcharge)
Grocery/convenience store
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Business services
24-hour business centre
764 square feet of conference space
Computer station
Meeting rooms
Outdoors
Barbecue grill
Firepit
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift (102 centimetre wide door)
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
More
4 floors
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with premium cable channels
Food and drink
Coffee/tea maker
Free bottled water
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: USD 35.00 per pet, per week
Only dogs and cats are allowed
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 35.0 per week.
Cots (infant beds) are available for USD 35.0 per week.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 35.00 per pet, per week
Service animals are exempt from fees
Early check-in fee: USD 35.00 (subject to availability)
Late check-out fee: USD 35.00 (subject to availability)
Crib (infant bed) fee: USD 35.0 per week
Rollaway bed fee: USD 35.0 per week
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Holiday Inn Express Northwest
Best Western Plus Indianapolis NW
Holiday Inn Express Northwest Park Hotel Indianapolis
Holiday Inn Express Northwest Park Indianapolis
Holiday Inn Express Northwest Park Hotel
Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
Best Plus Indianapolis Nw
Best Western Plus Indianapolis NW Hotel Hotel
Best Western Plus Indianapolis NW Hotel Indianapolis
Best Western Plus Indianapolis NW Hotel Hotel Indianapolis
Best Western Plus Indianapolis NW Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
No hot water. Wasn't forthcoming about construction noise. I reached out to corporate, no one got back to me. I feel like I wasted my money completely.
Christina
Stayed 2 nights in Nov 2025
10/10 Excellent
Paul
27 Nov 2025
Paul
Stayed 1 night in Nov 2025
2/10 Terrible
Ashlee
Travelled with family
24 Nov 2025
Disliked: Cleanliness, staff & service, amenities
Horrible experience! My room didn't have hot water. We were soaking wet from a soccer game in the rain and I expressed the urgency to fix it. Took over 2 hours to get us somewhat warm water. Horrible communication from staff. Construction happening on roof causing unbearably loud noises. Coffee machine in lobby put of order. Pool out of order. They finally moved us to anew room but the manager Andrew refused to compensate us. He even sent us an email saying our erexperience was unacceptable and we needed to contact hotels.com for a refund, but then denied the refund. The noise was so loud I had a headache. He said quiet hours weren't until 9 so they were allowed to be noisy. Apparently the hotel is under new ownership. Andrew refuses to let me speak with thd owner. I hope the owner realizes hope Andrew is treating guests.This hotel stay ruined my plans and ruined me and my daughters weekend.
Ashlee
Stayed 3 nights in Nov 2025
6/10 Okay
Jonathan
Travelled with family
24 Nov 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was ok. The swimming pool was out of order which was disappointing. The room was generally clean but someone had left a chewed piece of gum stuck to the headboard and the window had something smeared all over the outside of it. It was on the outside, but clearly needed cleaned. Price was good, so I wasn't too upset about it.
Clean. Comfortable beds. Easy access to what we needed.
Brandie
Stayed 2 nights in Nov 2025
6/10 Okay
Susan
Travelled with family
16 Nov 2025
Liked: Staff & service
The staff was pleasant. Carpet in our room had prominent stains. Elevators had spilled drinks, wrappers, food. Just had the sense that there was not enough staff to keep things clean.
The location was excellent. The proximity to restaurants and bars was ideal and the gas station across the street was well stocked with snacks. I enjoyed the chilled Buzz Balls and variety of snacks. The hotel was very clean with a fantastic commons area where I watched the World Series. The free coffee and cocoa bar was an unexpected treat. My room was comfortable and clean. The absolute cherry on top was the Pharmacopia bath product line featured. Thank you Andrew and Tiffany for your hard work in keeping the environment welcoming.
Kacey
Stayed 2 nights in Oct 2025
10/10 Excellent
Esther
15 Nov 2025
Esther
Stayed 1 night in Nov 2025
10/10 Excellent
Kristine
Travelled with family
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Good overnight stay with teens. Beds comfortable, room quiet. Breakfast had good options both hot and cold.
The hotel lobby and hotel room were very nice and clean. The bed felt wonderful and the sheets felt so nice to us . The only problem was the breakfast food in the morning. All the warm food was old and chewy. The rest of the options at breakfast were amazing but not that