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4.3 out of 5

"When we booked this it was a Club Quarters, and we weren't informed there had been any change of management by Ebookers or the hotel, which was disapp ... " More

By a verified traveller on Tue 24 Sep 2019

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Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Radisson Hotel New York Wall Street's good location. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.

  • Free WiFi
  • Amenities include a 24-hour business centre, a computer and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the helpful staff and the location

Radisson Hotel New York Wall Street ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel New York Wall Street

Everyone (8) Couples (2) Family (1)
3 out of 5
When we booked this it was a Club Quarters, and we weren't informed there had been any change of management by Ebookers or the hotel, which was disappointing. We phoned to check the hotel had the booking the week before we were due to arrive and they had us down for the wrong room type. Fortunately they were able to correct this after the phone call, as we discovered when we arrived, because the hotel did not reply to my email. The location is great. We were there for a vacation and found it easy to travel around, it's very near several metro stops. Also there are plenty of shops and restaurants very close by. The room was described as a "suite" but really was just a slightly larger room, with a "kitchenette" at one end of it. It was perfectly adequate though, after we adjusted our expectations of what a "suite" should be. The bathroom was quite spacious compared to other hotels, with a shower over a bath. It was all fairly clean, but the whole place is in need of significant re-decoration, it all looks worn out. The air-con was fine, there was chilled water available on all floors and ice on floor 3. The elevators are a bit dodgy but they work fine, one of them just displays the wrong floor number. When it used to be Club Quarters I think you had to swipe your room key to activate the elevator, but now the elevators work without any swiping, which made us a little concerned regarding security. Also there was no safe in the room, which we had expected.

Posted by on 24 Sep 2019

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Comment from Hotel Management

9 Oct 2019 by Radisson

Thank you for your feedback. Our team strives to provide our guests with wonderful memories and it seems we were unable to do so with you. If you have the time please contact the hotel directly. Have a wonderful day.

5 out of 5

Posted by on 18 Jun 2019

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4 out of 5

Posted by on 22 May 2019

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5 out of 5
Hotel is very quiet and location is nice next to many attractions.There was free wine service every evening and wide screens.

Posted by on 14 May 2019

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5 out of 5
Sehr gute Lage, freundliches, hilfsbereites Personal, tadelloser Servis. Sauberes, gut ausgestattetes Hotelzimmer.

Posted by on 15 Jul 2019

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5 out of 5

Posted by on 7 Jul 2019

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3 out of 5
Das Hotel hatte eine gute Lage zu einem ordentlichem Preis aber es war dreckig, alt und abgenutzt.

Posted by on 9 Jun 2019

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5 out of 5

Posted by on 2 Jun 2019

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5 out of 5
Sehr zentrales Hotel im Financial District. Ausgezeichneter Service. Man kann das Hotel bestens weiter empfehlen.

Posted by on 1 Jun 2019

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3 out of 5

Posted by on 1 May 2019

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About the Radisson Hotel New York Wall Street

Location 52 William St, New York, NY 10005

Property Features

  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted.

Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • Club Quarters Hotel Wall Street
  • Club Quarters Wall Street
  • Wall Street Club Quarters
  • Club Quarters Downtown Hotel New York City
  • Club Quarters New York
  • Club Quarters Hotel Wall Street New York
  • Club Quarters Wall Street New York
  • Radisson York Wall York
  • Radisson Hotel New York Wall Street Hotel
  • Radisson Hotel New York Wall Street New York
  • Radisson Hotel New York Wall Street Hotel New York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.