"Loved our stay! Beautiful hotel and grounds. If not doing all inclusive prices are expensive, if they lowered them a bit it would encourage non AI gue ... " More
2 Jul 2023 by Guest Experience
Dear Manuela, Warmest greetings from Melia Bali! Thank you very much for your preference in selecting Melia Bali as your staying destination and for taking the time to share your recent stay experience with us. We are thrilled to hear that you had a great experience with us. We appreciate your support and look forward to welcoming you back in the nearest future.Best regards,Kurnia DarmayantiGuest Experience
4 Oct 2019 by Quality Control
Dear Guest, Greetings from the Island of Gods! Thank you very much for choosing Melia Bali as your staying destination in Bali, and for sharing your experience with other travelers. We are delighted to hear that you have enjoyed your exclusive The Level experience. The Level, our most superior range of personalized and luxurious services, allow guests to have access to the the private check-in, check-out, beach and pool area. You can enjoy your quiet and intimate time at a separate breakfast venue and Lounge. Moreover, the complimentary cocktail and tea time accompanied by the finest service from our team will surely ensure you a relaxing stay. On the other side, we regretted to learn about your less than perfect spa experience. What you have described is not consistent with the service we aim to provide. You may rest assured that your comments were forwarded to the concerned department in an effort to improve our service. Please accept our apologies for any inconveniences you might have experienced and thank you for your feedback which enables us to enhance our service for all guests. Please consider Melia Bali as your home away from home, and we are looking forward to welcoming you back in the nearest future. Best regards, Isma Suryani Quality Control Officer
25 Oct 2017 by Eka
Dear C, warmest greetings from Melia Bali. Thank you very much for choosing Melia Bali as your staying destination in Bali and for taking time to share your great experience. We regretted to learn that we did not impress you with the the room condition and we extend our deepest apologies for any inconveniences you might have experienced. You may rest assured that your comment has been forwarded to concerned department for further follow up. What you have described is not consistent with our standards and we will ensure this does not happen again in the future. We hope this will not be a motive for you to not stay with us in the future as it is always a pleasure to have you here. Best regard, Eka
11 Apr 2024 by Guest Experience
Dear Rui, Warmest greetings from Melia Bali! Thank you for sharing your feedback with us! We're thrilled to hear that you appreciated the well-maintained condition of our hotel, despite its age. Our dedicated team works hard to ensure that every aspect of our property is kept in top condition for our guests to enjoy. We're also delighted that you found our staff to be very friendly. Providing warm and welcoming service is at the heart of what we do, and we're glad that it made a positive impact on your stay. We hope to have the pleasure of welcoming you back for another enjoyable experience soon!Best regards, Kurnia DarmayantiGuest Experience
26 Feb 2020 by Quality Control
Dear Guest, Sunny greetings from the Tropical Paradise! Thank you for choosing Melia Bali to stay with us on and we would like to extend our appreciation for your valuable feedback. The entire Melia Bali family will be looking forward to welcome you back and it would be our pleasure to assist upon any of your needs. Best regards, Isma Suryani Quality Control Officer
11 Jul 2019 by Quality Control
Dear Guest, Warm greetings from the tropical paradise! Thank you very much for choosing Melia Bali as your staying destination in Bali, and for sharing your experience with us. We are elated to see that we could impress you with the genuine hospitality of our team members and our immaculate lush gardens. Your positive feedback will motivate us even further in our daily efforts to create memorable moments of our guests. Please consider Melia Bali as your home away from home, and we are looking forward to welcoming you back in the nearest future. Best regards, Isma Suryani Quality Control Officer
17 Nov 2017 by Eka
Dear Jasmin, Warmest greetings from Melia Bali. Thank you for staying with us and for taking time to share your comment with us. We do hope you will have an opportunity to come back to Bali and stay in our little paradise again. Please do not hesitate to contact us for any assistance. Best regard, Eka Quality Control Officer
This property will be closed from 22 September 2024 to 30 November 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
All-inclusive room rates at Meliã Bali are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Some rates at Meliã Bali are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Meliã Bali offers its guests a kids' pool, an outdoor pool, a health club, and Access to hot tub. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 7 meeting rooms. A steam room, spa services, and a library are also featured at the luxury Meliã Bali. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Nusa Dua resort.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Meliã Bali offers 495 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation has separate dining areas. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, slippers, bidets and toothbrushes and toothpaste. This Nusa Dua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
El Patio Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Sorrento Restaurant – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Sakura Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Sateria Restaurant – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Lotus Restaurant – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
24-hour room service is available.
A health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Children aged under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Meliã Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
The property is professionally cleaned. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
