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One Acapulco Costera

3.0 star property

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Photo gallery for One Acapulco Costera

A rooftop pool with lounge chairs and umbrellas, surrounded by high-rise buildings and a mountainous backdrop.
A hotel with multiple floors, a swimming pool, and a view of the city.
A modern kitchen with a central island, pendant lights, and a patterned backsplash.
A modern kitchen with a geometric backsplash, a coffee machine, and a breakfast bar.
A modern interior with a prominent 'one' sign, seating areas, and large potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850
  • Place, Icacos Beach
    ‪3 min walk‬
  • Place, El Rollo Acapulco
    ‪5 min walk‬
  • Place, Acapulco Convention Center
    ‪13 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪64 min drive‬

Room options

View all photos for Superior Room with Two Double Beds

Desk, free WiFi, bed sheets

Superior Room with Two Double Beds

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a bed, a TV mounted on the wall, a desk, and a window with a city view.

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(18 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior, Two Double Beds

A hotel room with two beds, a flat-screen TV mounted on the wall, a window with a view of buildings, and a wall with a geometric pattern and text.

Superior, Two Double Beds

7.4 out of 10
Good
(10 reviews)
  • Partial ocean view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Queen Room

A hotel room with a bed, a desk with a laptop, a chair, and a bedside table with a remote control.

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

One Acapulco Costera

This smoke-free hotel features an outdoor pool, a restaurant and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
One Acapulco Costera offers 126 accommodations with free toiletries. 55-inch LCD televisions come with cable channels. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at One Acapulco Costera, you're just a quick walk from Casa de la Cultura. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a car charging station, a lift and a vending machine
  • Just a 5-minute drive from Parque Papagayo and 6 minutes from Arena GNP Seguros
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and a lift are also featured at One Acapulco Costera. For a fee, parking is available.

This 3-star Acapulco hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
One Acapulco Costera has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MXN 100 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Food Corner

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Costera Hotel
One Acapulco Costera
One Acapulco Costera Hotel
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco
One Costera Hotel
One Costera
One Acapulco Costera Hotel
One Acapulco Costera Acapulco
One Acapulco Costera Hotel Acapulco

One Acapulco Costera Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 293 out of 821 reviews
Rating 8 - Good. 272 out of 821 reviews
Rating 6 - Okay. 146 out of 821 reviews
Rating 4 - Poor. 54 out of 821 reviews
Rating 2 - Terrible. 56 out of 821 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fortuna

Was a very nice stay quiet hotel just would have loved the room AC to be a little cooler but besides this everything was very clean staff and breakfast was good
View for our room
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities
TODO EXCELENTE
Stayed 1 night in Dec 2025
Verified review

8/10 Good

julia

Liked: Cleanliness, property conditions & facilities
Nice hotel. Good location. Clean. Staff were nice enough. It's more like a high end hostel then hotel all facilities are communal. Rooms are tiny and have very limited thing no fridge etc
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was great overall! The hotel was nice and also the staff was really helpful
Stayed 5 nights in May 2024
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
i like
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxxxx
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
No t
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Misael

Disliked: Staff & service, property conditions & facilities
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management skills.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is unprofessional The first couple of days were ok buffet Style breakfast. After that food was ration To one plate per guest. Stayed for 6nights on Sep302024 when we asked for Clean sheets manager said is not possible and And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening. They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning. Felt so bad for ladies working there.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

María del Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

L FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Manuel Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha sido la peor experiencia que he tenido en un lugar, entiendo que después del huracán Acapulco está en reconstrucción, pero esta propiedad no es lo que parece en fotos: la chapa de la puerta no servía, no tiene mantenimiento todo el departamento, el mini split no servía pues hacía mucho ruido y enfriaba bastante poco, después me acosté para descansar y las almohadas apestaban a sudor (olía a que no servía habían lavado en mucho tiempo), y lo peor, quise descansar del viaje y albañiles estaban en el departamento de a lado con la música a todo volumen y haciendo mucho ruido. Y se veía que no habían limpiado porque había una cucaracha muerta. Sin duda, la publicidad del lugar es engañosa y todo el edificio está en malas condiciones, NO alquilen ese lugar porque tampoco responden por esos detalles y lo tratan a uno de mentiroso, se quedaron mi dinero, no quisieron devolverme nada y tampoco se hicieron responsables por revisar lo que yo comentaba. La mujer que se encarga de revisar todo te contesta hasta horas después, me tuve que salir de ahí a la hora y los cuatro días que contraté no se hicieron responsables, incluso avisando de todo los imperfectos. Viajeros las fotos NO son actuales, NO se hospeden ahí.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuevo y muy buen estado de las instalaciones
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Disliked: Amenities
El desayuno el mismo de siempre: huevos en alguna presentacion, chilaquiles con totopos de milpa real, jugos, cereal (solo dos tipos), sipa fria y frijoles; el Cafe estaba rebajado, ojala por el precio la comida hubiera estado más sabrosa. Nos llevaron al Fiesta Americana de cortesia a ver si comprabamos uno de sus paquetes tipo membresia, ese desayuno si era digno de, pero les contamos oara que sepan en caso de que les ofrezcan un desayuno gratis allá es para eso, asi que mientras desayunan con vista al mar les van a estar vendiendo una membresia. La habitacion super pequeña, eramos 3 y apenas y nos acomodados pero bueno por el mismo precio despues me aparecieron otros hoteles y mejores, una experiencia más
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Areli Judith

Liked: Cleanliness, amenities, property conditions & facilities
Tranquilo y agradable lugar
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ana Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno más o menos. Ellos me asignaron un lugar de estacionamiento y le dieron un rayón a mi coche
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno está hecho al aventon, si tomaran un poco más de enfoque estaría espectacular..
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Patricia Michell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buenas tardes el desayuno estaba bien el personal amables todo limpio el problema fue las habitaciones estaban muy pequeñas para el precio muy alto el precio las habitaciones muy pequeñas y las ventanas super pequeña oarecia una carcel y luego llame a Expedia me atendieron pero tuve qte llamar varias veces para qte llamara al hotel querían qte pagara 100 dólares mas por tres cada habitación si qyerian cambiar de habitación igual todo era pequeño después de comprar por Expedia mas de 15 años comprando voletos de avión y comprar paquete de vacaciones en hoteles comodos amplios este hotel fue el mas pequeño qye vi en mi vida y la primera y última última vez qte compro en Expedia ya después qte se hicieron famosis ahora los clientes no importan gracias por carne la oportunidad de decir lo qte paso y Los sueños del hotel por favor remodelen y pongan balcones y las habitaciones qte sean más amplias gracias
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Yara

Liked: Cleanliness, amenities
Sip
Stayed 3 nights in Nov 2025