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Grand Eliana Hotel Conference & Spa

Property class: 4

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Photo gallery for Grand Eliana Hotel Conference & Spa

2 bars/lounges
Executive Suite, 1 King Bed, Kitchen | Jetted bathtub
Indoor pool
Standard Single Room | Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1000 Churchill Avenue Piazza, At Wawel Intersection, Addis Ababa, 1103
  • Place, St. George's Cathedral
    ‪12 min walk‬
  • Place, Friendship Park
    ‪12 min walk‬
  • Place, Holy Trinity Cathedral
    ‪2 min drive‬
  • Airport, Addis Ababa (ADD-Bole Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Kitchen

Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker

Executive Suite, 1 King Bed, Kitchen

  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • City view
  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Eliana Hotel Conference & Spa

This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle and a free manager's reception. Other amenities include 2 bars/lounges, a health club and 2 coffee shops/cafes.
Grand Eliana Hotel Conference & Spa offers 80 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages and manicures and pedicures.
With your stay at Grand Eliana Hotel Conference & Spa, you'll be connected to a shopping centre and within walking distance of St. George's Cathedral. You'll find features such as free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine at Degeman and Arada Soho, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 13 minutes on foot from St. George's Cathedral and a 1-minute drive from Friendship Park
  • Free airport shuttle service
Grand Eliana Hotel Conference & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. A sauna, spa services, and a terrace are also featured at the business-friendly Grand Eliana Hotel Conference & Spa. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Addis Ababa hotel.

The hotel hosts a free manager's reception daily.
Degeman and Arada Soho – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Degeman and Arada Soho

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grand Eliana Hotel Conference & Spa offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Eliana Hotel Addis Ababa
Eliana Addis Ababa
Eliana Hotel
Grand Eliana Conference & Spa
Grand Eliana Hotel Conference Spa
Grand Eliana Hotel Conference & Spa Hotel
Grand Eliana Hotel Conference & Spa Addis Ababa

Grand Eliana Hotel Conference & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 92 reviews
Rating 8 - Good. 38 out of 92 reviews
Rating 6 - Okay. 23 out of 92 reviews
Rating 4 - Poor. 8 out of 92 reviews
Rating 2 - Terrible. 6 out of 92 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Robin, Columbus

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were neglected . Hotel itself is depressing. Staff is unhelpful. Bell boy telling me he make 20 usd a month and that i should tip him. Every room he attempted to give me had issyes. Safety included. Lunch was 1500 birr and they were putting it away. Bad enough options were minimum
Stayed 3 nights in Dec 2025

2/10 Terrible

kalkidan

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible Service, Terrible food.
Stayed 6 nights in Nov 2025

4/10 Poor

Marcus

Stayed 3 nights in Oct 2025

10/10 Excellent

Zuheir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
I was dropped off but it was difficult to navigate to the front desk unless you're dropped off in front of the main entrance. The facility was definitely dated, and there were a few broken/non-functional items in the room. For example, my TV was not connected (as in the wires were spliced and dangling) and the beside lamp lights did not work. There's also considerable noise from the street even though I was staying on the 7th floor, highlighting a lack of sound proofing in the room. The security made me feel safe. However I was told by my local friend that I should not go west of the hotel because that area is sketchy. The main street is very walkable and very safe.
Nighttime
Daytime
Hotel building
Stayed 2 nights in Aug 2025

6/10 Okay

Charlean

Travelled with family
Liked: Cleanliness, staff & service

Be careful

Everything was ok the hotel was in a great area the staff was great but unfortunately the front desk Manager tried to pull a fast one on us by saying we are not allowed to sleep in the same bed as 3 people we need 3 beds so he had an extra bed put in the room we never asked for nor were we informed that there was an extra cost, which we found out at check out and strangely we could only pay cash because the night before that rule was changed. Yeah ok we know it was a lie and he wanted to pocked the extra money. We refused to comply and pay cash and i said to stop this nonsense i'm willing to pay one night for the extra bed on credit card but not every night. And all of a sudden the credit card machine came out and worked fine. That was not cool, please be aware!!!
Stayed 1 night in Jul 2025

6/10 Okay

Asni

Stayed 2 nights in Jul 2025

8/10 Good

amar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 days stay @ Hotel Eliana

It’s a nice hotel comfortable beds, clean linen, friendly staff at your service right from front desk manager to F&B manager to GM. The airport pickup was a breeze. Very comfortable stay at this hotel with excellent views. WiFi was hassle free, warm water in bathroom available, kettle with enough tea bags always available. Suggestions - the Bathroom fitting and fixtures can be upgraded.
Kettle and ET tea
Comfortable bed
View from the room balcony
View from the nice balcony
Stayed 3 nights in Jun 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a central location. The staff and hospitality is world class. The bed was comfortable and the room immaculately clean. Looking forward to staying again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Meron

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very outdated. Everything was old. Not clean. Bathroom had issues with leaks and the roof was open here and there. The only thing great about this place is the view outside.
Stayed 1 night in Jun 2025

10/10 Excellent

Moges, Aldie

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Cinnamon

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 6 nights in May 2025

4/10 Poor

Yohannes

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Such a Disappointing Experince

I was very disappointed with what I was able to witness. First of all the Room is very outdated and looks like it is forgotten. Shower was not adequate and very much outdated. For the price one pays, the level of everything was very much disaapointing. There was no Kettle In the room to make Tea while having tea cups, some of the lights dis not work. I booked few rooms for few diffeent family members and in each room there was something wrong. When We come to the Breakfast Once Again Very Much Disappointing. It says Breakfast Buffet and yet the lack of choices makes you wonder why they calling it a Buffet. Honestly I don't think I will ever book here. I Wish I could ask my money back for not able to deliver what I was hoping to get.
Stayed 3 nights in May 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Room clean and comfortable but exposed to quite a bit of street noise (even on 7th floor). Good central location. Most of the time only barebone breakfast, always the same dry cake. Rice and omelette were the choice on many days. I ordered dinner once with a friend and waited almost 45 minutes while no other guests were there. Front desk personnel made me pay additional ETB 150 000 at check out despite the reservation having been paid to Expedia already. They could not explain why I had to pay more, but I was in a hurry to make it to the airport so did not argue, with the plan to settle issue later. I had reserved and paid for 2 beds in the room but only got one bed (which was sufficient). Also, was told by evening staff that checkout time would be 2 pm, and then (after I had made plans) was told it would be 12 pm. I had lodged at Eliana previously with a much better experience. Not sure if I want to come back. Just to repeat : Staff was friendly and generally very helpful except for at check out.
Stayed 13 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 14 nights in Nov 2024

8/10 Good

Hailu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located in the prime area of the piazza neighborhood with easy access to transport and amenities. Staff are extremely friendly, helpful and ready to meet your needs at any cost. The hotel room and all accessible areas are spotlessly clean. Buffet style breakfast is provided at a cost with an option to order from a menu. The food is decent with a fairly reasonable price but it is not first rate. They used to have rooftop bar and restaurant but was unfortunately unavailable for unknown reasons during my stay. Plus, one out of the two elevators was out of service all the time and was a cause for some inefficiencies in several respects. Overall, it is a fabulous hotel and I'd certainly recommend it to others but the hotel must also improve its efficiency to provide services that match its status as a world class hotel.
Stayed 11 nights in Sep 2024

8/10 Good

Beekam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Sep 2024

6/10 Okay

Kebede

Ride to airport was unavailable after waiting over 2:00 hours,That was a big problem and inconvenient. Room service delay beyond expectations,too much waiting time
Stayed 3 nights in Sep 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is located in a key area which is more attractive for visitors. All Staff are very polite and helpful. The breakfast is beautiful has a lot of options, rooms are clean and the small touch of dressing gowns and slippers are excellent. What my family and I would comment on for improvements are the fixtures need to be checked and fixed eg the light in our room was flickering and we had to unplug the whole thing, the shower in one of the rooms did not have the hot water working and when it did work it had no power at all, the towels need changing (they are clean but very old). Apart from that the hotel and staff are excellent.
Stayed 2 nights in Aug 2024

6/10 Okay

Alex, Fort Collins

Business traveller
Liked: Cleanliness, staff & service
This hotel has clearly seen better days, despite how it presents itself online. There seemed to be a lot of things lacking in upkeep or repair. A prime example is when I was inadvertently locked out on the balcony of my room for several minutes because the door handle broke off. The staff were overall friendly and accommodating, but there seemed to be a lack of communication from the beginning of my stay, and things falling through the cracks. Myself and several others did not have towels when checking in, or were not replaced after the dirty ones were taken. The airport shuttle is nice, but took almost an hour for it to pick me up at Bole, despite advance arrangements. Upon arrival it was not communicated to me where the bar or restauraunt(s) were, when they were open, when breakfast was available, where the pool was, etc. I had to figure this out on my own, and even then communication was severely lacking. For instance, I went up to the beautiful top-floor bar, but there were no staff around! After I was told were to find the restaurant and assured that it was open, the staff informed me that I could not be served because they were turning over the place, and not given any indication about where and when I could get food. The location of the breakfast buffet was changed on a day to day basis, was frequently out of coffee. The food quality was overall just okay. Despite all of this, the staff were friendly and helpful when pressed, the showers hot, and the bed comfy.
Stayed 4 nights in Jul 2024

8/10 Good

Yehenew Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are good, however the bed and other amenties need to be replaced.
Stayed 4 nights in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything in this hotel seems to be broken down. From light switches to bulbs. My room had very little lighting. They tried to charge me $20 because I arrived early on the checking date and was allowed on the house. Nobody communicated this the extra charge when I was being allowed into the room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Moges, Aldie

Liked: Cleanliness, staff & service, amenities
Prime location .
Stayed 2 nights in Mar 2024

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where as the lounge is kept clean, the rooms leave much to be desired.
Stayed 6 nights in Dec 2023