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Grosvenor Hotel Adelaide by Accor

3.5 star property

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Photo gallery for Grosvenor Hotel Adelaide by Accor

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.
A public square with a classical building labeled 'The Art Gallery of South Australia,' featuring a fountain and pedestrian pathways.
A view of a cityscape with a prominent building featuring a green roof and classical architecture.
A woman in a striped dress walking towards a reception desk in a hotel lobby with glass doors, a red carpet, and potted plants.
A woman sitting on a green armchair in a room with a television on a wooden stand, a small table with a plate of food, and a framed picture on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Casino
    ‪2 min walk‬
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪8 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a window with curtains, and a wall-mounted artwork of a building.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(114 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a large cityscape painting on the wall, and a view of the city through the window.

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, and a large window with curtains.

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a nightstand, a lamp, and a person reading a magazine.

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a nightstand with a lamp, a plate of food, and a large window with curtains.

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a TV, a chair, and curtains.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Grosvenor Hotel Adelaide by Accor

This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Grosvenor Hotel Adelaide by Accor's great location. During your stay, you're just a quick walk from Adelaide Casino. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Adelaide Convention Centre and 4 minutes on foot from Adelaide Festival Centre
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Adelaide hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay films

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 13 July 2026 to 31 August 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 18 per person
  • Covered self-parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Basic clean hotel in a great location especially to public transport.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Adelaide for transport and restaurants
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Colleen

Liked: Staff & service, property conditions & facilities
Yes great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
Location and staff excellent. Hotel tired but really enjoyed our stay. Handy to everything.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Stacey Lee

Liked: Cleanliness, staff & service, amenities
It was a lovely hotel for our stay and conveniently located for what we needed. Thanks for the hospitality and looking firward to come back in the near future
Stayed 11 nights in Apr 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
They had enough room to store a small adult bicycle which made my stay easier!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

JAMES

Liked: Cleanliness, amenities
Nice staff Great location
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Good location and value.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities
Room well appointed, staff very courteous and great location
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
Third time I have stayed hete. Good location. Noisy room on 5th floor with lift going up and down but was a budget price so okay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Great location, clean room.. plenty of space. Great staff.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Christopher

Liked: Cleanliness, staff & service
Excellent location, terribly uncomfortable bed
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money, nice staff and clean, Comfortable room
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pity the lift was out of order.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Elaine Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room , great location however can be a bit “dodgy” at night . Awesome staff Hassan and Courtney in particular very knowledgeable and very professional
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lou

Liked: Amenities, property conditions & facilities
Priced right
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking used. The continental breakfast was plentiful and very fresh. The lady working on the day was delightful. Very pleasant on my arrival and farewell. She was constantly checking the breakfast items on offer and replenishing when needed. Great value for money if you are just wanting a light breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place close to everything. Would just be nice if we could adjust the climate in our room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

riley craig

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Tania

Liked: Amenities, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends pleasant staff , I appreciated their assistance. Room was tidy , clean and equipped with everything I needed. Only issue was parking - my car was too big and required more space
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ursula

Liked: Cleanliness, amenities
Spaciuos room Friendly staff
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Evangelia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Reception and house keeping staff were very helpful, answered our questions and accomodated our needs. Location excellent - close to Adelaide University. Will come back again.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Bhavya

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice and room was great. The only improvement I can think of is including a microwave in the room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Clean room, comfy bed, front desk were very helpful and responsive
Stayed 2 nights in Nov 2025