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Serena Boutique Hotel

3.5 star property
VIP Access

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Photo gallery for Serena Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
Free daily buffet breakfast
Hiking
Aerial view
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
PR-173 KM 26.5, Aguas Buenas, Aguas Buenas, 00703
  • Place, La Marquesa Forest Park
    ‪15 min drive‬
  • Place, Jardin Botanico y Cultural de Caguas
    ‪20 min drive‬
  • Place, Luis Munoz Marin Park
    ‪25 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

Superior Room, 1 King Bed with Sofa bed, Balcony, Courtyard View | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Balcony, Courtyard View

Deluxe Room, 1 Queen Bed, Balcony, Courtyard View | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Balcony, Courtyard View

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Garden View, Corner

Deluxe Room, 1 King Bed, Garden View, Corner | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View, Corner

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Patio, Sea View

Premium Room, 1 King Bed, Patio, Sea View | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed, Patio, Sea View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Mobility Accessible, Partial Ocean View

Premium Room, Mobility Accessible, Partial Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, Mobility Accessible, Partial Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room Single Use, 1 Bedroom, Corner

Economy Double Room Single Use, 1 Bedroom, Corner | Hypo-allergenic bedding, in-room safe, individually decorated

Economy Double Room Single Use, 1 Bedroom, Corner

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Serena Boutique Hotel

An outdoor pool, a poolside bar and a sauna are available at this bed & breakfast. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a hot tub, coffee/tea in a common area and a garden are on-site. Housekeeping is available on request.
Serena Boutique Hotel offers 9 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include a shower and designer toiletries. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Serena Boutique Hotel. During your stay, you'll be close to La Marquesa Forest Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Drinking options include a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a terrace, a communal living room and coffee/tea in a common area
  • On-site recreation includes a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 4 mi (6.4 km) from La Marquesa Forest Park and 11.1 mi (17.9 km) from Jardin Botanico
Serena Boutique Hotel offers its guests an outdoor pool, a hot tub, and a sauna. You can enjoy a drink at the pool bar. Free breakfast is available daily. WiFi is free in public spaces.

Serena Boutique Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Aguas Buenas bed & breakfast.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's books
  • Outdoor pool

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (on request) (for a fee)
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: USD 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25
  • Cleaning/housekeeping/linen fee: USD 50 per stay
  • Rollaway bed fee: USD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 5:00 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 14278680021
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Serena Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 225 out of 272 reviews
Rating 8 - Good. 27 out of 272 reviews
Rating 6 - Okay. 7 out of 272 reviews
Rating 4 - Poor. 3 out of 272 reviews
Rating 2 - Terrible. 10 out of 272 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Great room, great family running it. Pool and grounds Definitely a work in progress though
Stayed 1 night in Jan 2026

10/10 Excellent

Raphaela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My two friends and I had an amazing stay! We spent the final night of my bachelorette holiday at the hotel, and it was exactly what we needed — relaxing, beautiful views, and great hospitality. The team were so accommodating and helpful, which made our stay perfect. The breakfast made it extra special too :)
Stayed 1 night in Jan 2026

2/10 Terrible

Rochelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stay away. The photos/description are deceptive. There is no safe, no sauna, no swim up bar (it looks like it hasn't been used in decades and had a toilet stored in it), the pool bar had no personnel/nothing in it and is not functional. The plumbing doesn't work properly, the toilet is old and stained, the bedding is polyester and uncomfortable, the "designer" toiletries are the cheapest possible - no nice soaps, lotions or shampoo. The furniture is damaged, cheap furniture that has been painted. The shower was freezing cold. After complaining, were told to turn it on C to get H. Upon our arrival, surprised to see the condition of our "Premium King". There was another bed pushed into the corner and I was straining to see the sea view. The room smelled like an air freshener factory as there was an open bottle of a purple liquid which filled the room with a fake lavender fragrance. The rooms are supposed to be non-pet rooms, but the owner's dog ran into our room and hid under the furniture. We tried to get it out but it started to growl. The owner, reeking of cigar smoke, came into the room to retrieve his dog. We were not given a device to open the gate until the next day. In fact, we were locked in because the gate locks upon exiting. There was paint spilled on the floor, no cups in the room, no coffee maker. The saving grace of this place is the hot tub. Just watch out for the broken flower pot. Breakfast was OK, but lacked oatmeal, yogurt, etc. We left ASAP.
"Designer" Toiletries
Paint Stained Floor
Damaged and Moldy Ceilings
Broken and Damaged Furniture
Stayed 3 nights in Jan 2026

2/10 Terrible

amanda

Stayed 1 night in Jan 2026

10/10 Excellent

James Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet, beautiful pool and nice hot tub. Ricardo and his family (owners) went out of there way to ensure that our stay was perfect. Breakfast every morning outside by the pool was amazing.
Stayed 4 nights in Jan 2026

2/10 Terrible

Hailey

No hot water Ever! No toiletries. Pool was not clean and not well maintained! Kitchen was nasty! False advertisement on the website! Shame on you Expedia for including them on your website!!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Robert

Stayed 8 nights in Jan 2026

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our visit, especially the nature and pool. Our room was lovely and the bed was divine.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dmitry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room amazing views
Stayed 6 nights in Dec 2025

10/10 Excellent

Luis

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb place to relax and unwind from all!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
The staff at the hotel is what makes this such a wonderful place to stay. They are so helpful, friendly and attentive. The property is still a work in progress, but I can't wait to go back! Having breakfast ready for us every morning was great as well.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay with beautiful views! The staff was friendly and welcoming. The place has a rustic charm. If you plan to drive, be aware of the tight mountain roads and steep driveway to the hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are fantastic and so accommodating and friendly. The place is beautiful. Room was great. I advise getting a car if you want to sightsee although they will take you. Also advise getting food and drinks for the room. It’s a perfect place for a relaxing getaway. Would definitely go there again.
Stayed 3 nights in Dec 2025

8/10 Good

Rajesh

Stayed 5 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place my daughter thought it was heaven. She was in the hot tub every day , the bed was ferm , as well as the shower didn't get warm. However we loved it every much.
Stayed 6 nights in Dec 2025

10/10 Excellent

Maiber, Maspeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Very cozy, clean, the privacy and the natured atmosphere made it amazing. Amenities very enjoyable. Host effort to respond on inquiries was admirable. Certainly a place to revisit!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you're looking for an escape into the forest with plenty of lively animal sounds in the night, this is the place for you. The hosts were really nice. My only complaint was the hot water issue other than that it's a 10/10 for me.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth George

Stayed 4 nights in Dec 2025

10/10 Excellent

ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hospitality and the place was such a calm atmosphere . Me and my fiancé were able to disconnect from our our phones and the world and just enjoy one another . Great cozy vibes
Stayed 4 nights in Dec 2025

10/10 Excellent

Jamie

Stayed 2 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness
We loved the view The owner cooked my breakfast and interacted with the guests on a personal level. Very down home atmosphere. This was an amazing experience for me and my wife. We will stay here again ❤️ loved the hospitality Thank you for a great vacation The owner was very helpful with places to visit for entertainment and food.
Stayed 5 nights in Nov 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beyond beautiful room and the Continental breakfast included like many hotels offers... Scramble eggs, bacon/pankakes, and yogurt that we all gets that is a unfrozen breakfast... at SERENA they make it fresh at the moment and a magical, delicious experience... BUT ABOVE ALL THE MOST BEAUTIFUL FAMILY HOSTESS WILL WELCOME YOU ALL.
Stayed 1 night in Nov 2025

8/10 Good

Glenda Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and experience overall was great. Things we liked: - The hosts were friendly and accommodating. -They provided some service like laundry and room service on a fly! - They recommended restaurants - The environment was very peaceful and serene - Easy payment options, no extra charges - Very friendly staff - Clean bedroom, sheets, bathroom. Clean interior A few things we didn't like - The constant noises from the roaster and birds - The room wasn't dark enough. - The exterior was a bit unkept, it made it difficult to walk around; but thats because its an older location. Those were minor things. We would definitely stay there again and recommend it to others.
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If You want to disconnect, this is the place, This is a boutique Hotel, one of a kind, It has the views, the privacy, the charm and the owners are the best! We will be back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Majesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and with love. The owners made it feel like home. The place is under renovation but still beautiful. Looks like a botanic gardens “hermoso”. With jaw dropping views to the ocean, yes the ocean even for being so far inland. 11 out of 10!
Stayed 1 night in Nov 2025